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Juniper Contrail SD-WAN vs Juniper Session Smart Router comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper Contrail SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
18th
Average Rating
7.8
Reviews Sentiment
5.4
Number of Reviews
7
Ranking in other categories
WAN Edge (11th)
Juniper Session Smart Router
Ranking in Software Defined WAN (SD-WAN) Solutions
12th
Average Rating
8.6
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
Routers (7th)
 

Mindshare comparison

As of January 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 13.9%, down from 20.1% compared to the previous year. The mindshare of Juniper Contrail SD-WAN is 1.3%, up from 0.7% compared to the previous year. The mindshare of Juniper Session Smart Router is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate13.9%
Juniper Session Smart Router2.4%
Juniper Contrail SD-WAN1.3%
Other82.4%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
IS
Solution Architect at Posteo
Has automation features but provisioning new branches or making changes to the existing ones is difficult
I've worked with several SD-WAN solutions over the past few years, and the product felt more like an automated provisioning tool. Unlike solutions from Palo Alto or other SD-WANs orchestrated by a SaaS solution, Juniper Contrail SD-WAN already had the files and built their SaaS to orchestrate the configuration. Initially, you didn't do much, but then it started adding some routing capabilities. The automation features do help with network operations. Manually configuring SD-WAN is complicated, so the automation simplifies that. However, the initial SD-WAN solution had many limitations, particularly regarding its features. At some point, the tool began looking for other solutions and bought the 128T, which led to implementing a different SD-WAN approach. It also acquired another company for its session smart router, and then it began to develop the exact SD-WAN solution on the Mist Cloud.
SRI GANESH  PHANIYAPPA - PeerSpot reviewer
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
Delivered tailored features and meets requirements effectively
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated through the access network to this BNG, Uniphore BNG. From there, they are managed Everything has been fine. Although we did not explore much about the solution, they provided us with a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its user interface is good, and it is always working fine."
"It has very easy management and an amazing ETM configuration."
"FortiGate Next Generation Firewall has a simple configuration."
"It's a good product that significantly enhances security and protects organizational data."
"The main reason why I purchased the particular unit was that it had good reviews and what other people were saying as far as its completeness and its leading capabilities in terms of endpoint security was very good."
"Offers good security and filtering."
"Our security improved from being able to put in rules and close off unwanted traffic."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"The solution is more specific about what's happening since it explains where the problem may lie and points out areas where there is a problem. So, we like that it provides more visibility."
"It supports desktop management, network management, and SD-WAN policies."
"My customers use the solution to have better control and knowledge about the applications inside ONE Access. It also helps them cut costs by reducing MPLs and using better internet access from FTTH."
"I would appreciate your thoughts about the security capabilities of Juniper Contrail SD-WAN, particularly its built-in features."
"The support is very good from Juniper and from the local distributors."
"I've worked with several SD-WAN solutions over the past few years, and the product felt more like an automated provisioning tool. Unlike solutions from Palo Alto or other SD-WANs orchestrated by a SaaS solution, Juniper Contrail SD-WAN already had the files and built their SaaS to orchestrate the configuration. Initially, you didn't do much, but then it started adding some routing capabilities."
"It gives you that level of visibility to understand what's going on between layer four and layer seven."
"The solution is especially Session's smart, application-aware, AI-based."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"Customer service is very prompt."
"They provided us with a customized product according to our requirements."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
 

Cons

"As far as wanting more scalability or things in the network diagram, it's going to cost you."
"It's one of the more expensive brands."
"A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
"We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
"Fortinet doesn't provide multiple virtual firewalls which would facilitate end users and customers."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"Fortinet technical support is lacking, as OEM support is slightly better. Improvement in their technical support could include response time as well as having more technically sound people in tech support."
"The solution could be more secure and stable."
"Areas for improvement in the Juniper Contrail SD-WAN solution include the on-premises deployment process."
"Implementing new branches or changing existing ones in Juniper Contrail SD-WAN wasn't as straightforward as with other solutions like Meraki SD-WAN, which is almost plug-and-play with its zero-touch provisioning. In Juniper Contrail SD-WAN, it was more challenging."
"The training could be better. When it comes to the demo dashboard capability, I feel like it could be much easier for our customers to use. Our last customer complained about this."
"The solution installs similarly to competitors. It is not more difficult or easier. However, it could be easier and take less time for the installation."
"The solution is expensive. Its support can be better."
"The only issue was the switch we got, which was a little problematic because it was PoC equipment, and we had a little problem with that."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"Juniper Session Smart Router could be better in terms of software performance."
"Regarding improvement, we still need to see what it can do."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
 

Pricing and Cost Advice

"Fortinet FortiGate is reasonably priced."
"It is around $50,000 per month."
"It is not a very costly product if you compare it with other products. The return on investment is also good. If you compare the return of investment and money that you are spending on this product with Palo Alto, Cisco, Check Point, and other solutions, the investment is very less. We are happy with this solution. The optional licenses are there, and you can choose which one you want and which one to avoid."
"The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
"It is too expensive for us. My organization is very small, and we have a total of ten users. We have three internal users and seven external users. The FortiGate 100D series is too expensive for renewing the licenses."
"Although the solution's pricing is high, compared with other products, it may be cheap."
"Pricing and licensing is a little bit complicated in FortiGate. They are always on the higher side. This is one issue that we always raise with the company that they should reduce the price according to Indian market requirements. There are no costs in addition to the standard licensing fees."
"Its price is good."
"The licensing structure is very flexible."
"They are neither very expensive nor cheap. So, we can consider its pricing somewhere in the middle."
"The cost of the solution is a little expensive. The hardware is a one-time purchase fee and the software is purchased on an annual basis. There are additional costs for other software features that are available which are on an annual basis, such as extra capacity."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
No data available
Manufacturing Company
18%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business7
Large Enterprise1
No data available
 

Questions from the Community

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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Juniper Contrail SD-WAN?
I've worked with several SD-WAN solutions over the past few years, and the product felt more like an automated provis...
What is your experience regarding pricing and costs for Juniper Contrail SD-WAN?
My advice regarding setup costs, pricing, and licensing for Juniper Contrail SD-WAN would be to carefully evaluate an...
What needs improvement with Juniper Contrail SD-WAN?
There might be additional features that would be beneficial to have in the Juniper Contrail SD-WAN solution, includin...
What needs improvement with Juniper Session Smart Router?
I did not find any problem with Juniper. Regarding improvement, we still need to see what it can do.
What is your primary use case for Juniper Session Smart Router?
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated throug...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Contrail SD-WAN
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Allied Pinnacle
Revation Systems
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