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JumpCloud vs SAP Access Control comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
SAP Access Control
Average Rating
7.6
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Access Management (21st)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
reviewer2129061 - PeerSpot reviewer
Sap Its Workstream Manager at a energy/utilities company with 10,001+ employees
Centralized access control has improved risk detection and streamlined multi-system user provisioning
Having one tool to populate many systems for one user is one of the most beneficial aspects of the product, along with the audit part. When using Firefighter, we could have information about what a user modified or did in production because we sometimes have to use an SU01 transaction, so in that case, we use Firefighter. The main benefit for me is that it is a global system to manage the user in many systems, and also the assessment of risk with GRC. We are using Access Request to onboard people. I see some potential improvements for stability because sometimes we do not know why the approval workflow of GRC stops in the middle. When we have a look in GRC, we see that the validation is finished, but that is not the case. Sometimes, we have to check and relaunch GRC. It helps in risk detection. The benefits of SAP Access Control's user permissions management are measured through the reports in GRC. Time savings are obvious. In one request, we are able to create a user in a different system, so it is a time saving. It is a money saving as well because the access manager spends less time creating a user in a different system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"I rate the stability of JumpCloud ten out of ten."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"It is an SAP product, so it integrates very well with other SAP products."
"Having one tool to populate many systems for one user is one of the most beneficial aspects of the product, along with the audit part."
 

Cons

"I have not seen a return on investment from JumpCloud."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"It would be better if we could also manage other systems with it. Currently, you have to purchase plugins for it to work with other non-SAP systems. It would be good if there is an easy way to integrate SAP Access Control with other non-SAP systems."
"Because it took time to get advice on a tricky issue, the support from SAP could be better."
 

Pricing and Cost Advice

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The cost was around $5 per user per month."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"JumpCloud's monthly license costs around $25 for the complete solution."
"It is a part of our package with SAP. There is no extra cost in addition to the license."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What needs improvement with SAP Access Control?
SAP Access Control is quite complex. The complexity arises because we need a GRC specialist to set up the connection between GRC and the other system. We also spend time doing some specific configu...
What is your primary use case for SAP Access Control?
The major use case for SAP Access Control is to create an end-user account, and the second purpose is to check the Separation of Duties risk and the risk on our roles and authorizations. Having one...
What advice do you have for others considering SAP Access Control?
We do work with some other SAP products. We are using SAP Access Control with the GRC Access Control product. We are also using the module for Separation of Duties and the Firefighter module. It is...
 

Also Known As

Resmo
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Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
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Find out what your peers are saying about JumpCloud vs. SAP Access Control and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.