We performed a comparison between JumpCloud and Oracle Identity Governance based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciate all the support we receive from Omada."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The product enables device management."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"The most valuable feature is the set of out-of-the-box connectors."
"Good features are the RBAC and UI customization."
"Oracle Identity manager is the best tool in the market for access managers."
"The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back."
"It's a stable and scalable solution."
"The most important features that have impacted our environment recently are the Single Sign-On solution, role based provisioning, and the automated provisioning of accounts to target systems."
"Password management is a valuable feature."
"The user interface should have a more flexible design, where you can change it to your requirement."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"I would like to search on date fields, which is not possible now."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The reporting on the warehouse data and the import process both have room for improvement."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"I would like to see some support for printers, especially network printers, through the application."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"Support is not good enough."
"Lacks the ability to have various VPN applications."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"They need to improve their backup strategy."
"The cost of this product needs to be reduced."
"Our issues with the solution have to do with the integration with different applications. It's not easy to connect ICAO to this kind of product. It would be better to work on the extensions of the adapters for this kind of identity management solution in order to not put in the code in the product."
"The solution needs to improve its web interface in the next release."
"The development and the administration side could be a lot more intuitive and easier to use than it currently is, in terms of functionality and what it tries to achieve as a Single Sign-On entity for an enterprise environment."
"Identity Governance is a difficult tool to work with. You have to input many models to understand what is happening with the logins. The user interface is not so good. And a lot of the features we use aren't available out of the box."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
"I have yet to see its full functionality exercised in my organization."
JumpCloud is ranked 9th in Identity Management (IM) with 16 reviews while Oracle Identity Governance is ranked 10th in Identity Management (IM) with 66 reviews. JumpCloud is rated 8.6, while Oracle Identity Governance is rated 7.4. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and ForgeRock. See our JumpCloud vs. Oracle Identity Governance report.
See our list of best Identity Management (IM) vendors and best ZTNA as a Service vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
