JumpCloud vs N-able Passportal comparison

JumpCloud and N-able are both solutions in the Enterprise Password Managers category. JumpCloud is ranked #10 with an average rating of 8.4, while N-able is ranked #12 with an average rating of 10.0. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

JumpCloud and N-able Passportal compete in identity and access management. JumpCloud has the upper hand in security features, while N-able Passportal leads in credential management and integration.

Features: JumpCloud offers centralized access with security protocols, directory integration, and adaptable identity management. N-able Passportal is notable for comprehensive credential management, secure password storage, and automatic password rotation.

Room for Improvement: JumpCloud could expand its integration capabilities and enhance user interface ease. It may also improve reporting features for better insights. N-able Passportal could enhance its multifactor authentication options and expand integration with non-IT platforms. More user interface customization and reporting capabilities would be beneficial.

Ease of Deployment and Customer Service: JumpCloud supports cloud-based deployment with robust support for diverse environments, offering a flexible user experience. N-able Passportal integrates seamlessly with IT management services, providing accessible customer service tailored for IT professionals.

Pricing and ROI: JumpCloud offers scalable pricing focused on long-term strategic value and immediate ROI. N-able Passportal is cost-effective with attractive rates for its feature-rich services, providing rapid ROI and compelling cost efficiency.

To learn more, read our detailed JumpCloud vs. N-able Passportal Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. N-able Passportal

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Emil Heinemann

IT Manager at Cerberus IT Solutions

Straightforward software saves time with its simplicity and useful password management features

Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Our primary use case for this product is DLP,"

"iboss is among the few products providing inline filtering where no application is needed on the device."

"Technical support is pretty sharp and very responsive."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

More iboss pros

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"Ability to integrate all applications."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."

"I rate the stability of JumpCloud ten out of ten."

More JumpCloud pros

"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."

"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."

"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"File integrity monitoring would be very advantageous as an additional feature."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

More iboss cons

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."

"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"Support is not good enough."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

More JumpCloud cons

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."

"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."

"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The cost was around $5 per user per month."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The solution is pretty expensive."

More JumpCloud pricing and cost advice

"The price of N-able Passportal is approximately $15 for the license."

"For its value, Passportal's price is affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

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What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

What is your experience regarding pricing and costs for N-able Passportal?

For its value, Passportal's price is affordable.

See all answers

What is your primary use case for N-able Passportal?

I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say ...

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What advice do you have for others considering N-able Passportal?

I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic...

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Comparisons

Netskope vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Cisco Umbrella vs iboss

Compared 9% of the time

Zscaler Internet Access vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 7% of the time

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Teleport vs JumpCloud

Compared 7% of the time

Microsoft Entra ID vs JumpCloud

Compared 7% of the time

Okta Platform vs JumpCloud

Compared 7% of the time

Scalefusion vs JumpCloud

Compared 7% of the time

Microsoft Active Directory vs JumpCloud

Compared 6% of the time

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1Password Business vs N-able Passportal

Compared 38% of the time

NordPass Business - Enterprise vs N-able Passportal

Compared 36% of the time

Keeper Enterprise Password Manager vs N-able Passportal

Compared 26% of the time

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Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

JumpCloud

January 2026

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Buyer's Guide

Document Management Software

December 2025

Download N-able Passportal product report

Also Known As

iBoss Cloud Platform

Resmo

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Create and control strong credentials and user access to devices, networks, and applications with the N‑able™ Passportal™ solution. Elevate password and credential management with a solution that helps eliminate guesswork and busy work.

N-able

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Buyer's Guide

JumpCloud vs. N-able Passportal

December 2025

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