JumpCloud vs Microsoft Entra Workload ID comparison

JumpCloud and Microsoft are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. JumpCloud is ranked #12 with an average rating of 8.4, while Microsoft is ranked #21 with an average rating of 8.0. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 66% of Microsoft users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 18, 2026

JumpCloud and Microsoft Entra Workload ID compete in identity and access management solutions. JumpCloud stands out for its cost-effectiveness and support, while Entra Workload ID is favored for advanced features and integration.

Features: JumpCloud provides cloud-based directory services, single sign-on, and device management, ideal for distributed teams needing flexible access. Microsoft Entra Workload ID offers comprehensive security features like conditional access and multi-factor authentication, appealing to larger enterprises prioritizing security.

Ease of Deployment and Customer Service: JumpCloud is straightforward to deploy and has accessible customer service, which is attractive to businesses with limited IT resources. Microsoft Entra Workload ID offers extensive deployment resources but may require more technical expertise, benefiting from integration within the Microsoft ecosystem.

Pricing and ROI: JumpCloud offers competitive pay-as-you-go pricing, providing significant ROI for small to medium businesses. Microsoft Entra Workload ID, typically part of larger enterprise packages, has higher initial costs but justifies this with robust features and long-term ROI for those invested in Microsoft environments.

To learn more, read our detailed JumpCloud vs. Microsoft Entra Workload ID Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. Microsoft Entra Workload ID

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Read full review

reviewer2772159

Postdoctoral Researcher at a financial services firm with 10,001+ employees

Have experienced ongoing challenges integrating with existing workflows despite strong foundational capabilities

I don't know how I would assess the impact of AI-powered threat detection for us. It has helped with security operations in general; I'm being very cagey here, Damian. You can understand why. Where I work, there is a directory services team. There is a security team. The security team may have several different departments in there. I think they are behind the times. That's about as far as what I would say. We may have the modern firewalls and detections and all the rest of it, but I think from a modern way of working, which the identity is a user which is any device, any place, anywhere, from anything, okay, securely, they're not quite up with that concept, in my opinion. The review rating is 8.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"It was a very easy product to install. It can be deployed very fast."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

More iboss pros

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"I rate the stability of JumpCloud ten out of ten."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"The product enables device management."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

More JumpCloud pros

"I would evaluate the customer service or technical support with Microsoft for Entra products as well; we are a strategic partner, so we're one of 500 companies that can talk to them directly."

"The product enables organizations to synchronize users to Microsoft 365 products."

"I would evaluate the customer service or technical support with Microsoft for Entra products as well; we are a strategic partner, so we're one of 500 companies that can talk to them directly."

"We have various options available with Microsoft Entra, such as B2B cross-tenant guest member accesses, and we can invite users and perform activities from that area, while we are also dealing with Azure IaaS, infrastructure as a service, which has different IAM platforms existing with resources or subscriptions."

"I would evaluate the customer service or technical support with Microsoft for Entra products as well; we are a strategic partner, so we're one of 500 companies that can talk to them directly."

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

More iboss cons

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."

"I would like to see some support for printers, especially network printers, through the application."

"JumpCloud can be improved in several areas."

More JumpCloud cons

"Integration with existing IAM solutions has not helped our identity management processes; it's all of the things that are in front of Directory and Entra, such as SalePoint and other toolsets, give us one of the worst identity experiences I think I've ever come across, which is why I'm trying to change it."

"In my opinion, Microsoft Entra Workload ID can be improved in several ways."

"Integration with other products must be made easier."

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"JumpCloud's monthly license costs around $25 for the complete solution."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The cost was around $5 per user per month."

More JumpCloud pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

See all answers

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

What do you like most about Microsoft Entra Workload ID?

The product enables organizations to synchronize users to Microsoft 365 products.

See all answers

What is your experience regarding pricing and costs for Microsoft Entra Workload ID?

I rate the pricing a six out of ten.

See all answers

What needs improvement with Microsoft Entra Workload ID?

In my opinion, Microsoft Entra Workload ID can be improved in several ways.Particularly about Microsoft Entra Workloa...

See all answers

Comparisons

Netskope vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Cisco Umbrella vs iboss

Compared 9% of the time

Zscaler Internet Access vs iboss

Compared 9% of the time

FortiSASE vs iboss

Compared 7% of the time

More iboss Competitors

Teleport vs JumpCloud

Compared 7% of the time

Microsoft Entra ID vs JumpCloud

Compared 7% of the time

Okta Platform vs JumpCloud

Compared 7% of the time

Scalefusion vs JumpCloud

Compared 7% of the time

Jamf Pro vs JumpCloud

Compared 6% of the time

More JumpCloud Competitors

Microsoft Entra ID vs Microsoft Entra Workload ID

Compared 65% of the time

Google Titan Security Key vs Microsoft Entra Workload ID

Compared 35% of the time

More Microsoft Entra Workload ID Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

January 2026

Download Microsoft Entra Workload ID product report

Also Known As

iBoss Cloud Platform

Resmo

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Microsoft Entra Workload ID enhances identity management by providing secure and efficient access control for applications and workloads. It is designed to streamline processes and strengthen security measures, catering to complex IT environments.

Microsoft Entra Workload ID delivers a unified and secure method for managing workload identities across cloud environments. It addresses key challenges in handling access control, ensuring that applications have appropriate permissions without compromising security. Known for its reliability, it assists enterprises in minimizing risks associated with identity mismanagement.

What are the most valuable features of Microsoft Entra Workload ID?

Identity Management: Centralizes control of application identities to simplify monitoring and adjustments.
Access Control: Offers robust access permissions tailored to workload-specific needs, enhancing security.
Policy Enforcement: Ensures consistent application of security policies across multiple environments.

What benefits or ROI can users expect?

Improved Security: Reduces risks associated with identity theft and unauthorized access.
Efficiency Gains: Streamlines identity management tasks, leading to resource optimization.
Scalability: Supports growing needs without compromising performance or security.

Industries such as finance and healthcare have implemented Microsoft Entra Workload ID to strengthen compliance and security in cloud operations. Its features are tailored to meet regulatory standards and protect sensitive data, making it a suitable choice for sectors requiring stringent identity management protocols.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Buyer's Guide

JumpCloud vs. Microsoft Entra Workload ID

December 2025

Free Report: JumpCloud vs. Microsoft Entra Workload ID

Find out what your peers are saying about JumpCloud vs. Microsoft Entra Workload ID and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our JumpCloud vs. Microsoft Entra Workload ID report.

See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.

We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.