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JumpCloud vs ManageEngine ADAudit Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
Sentiment score
6.5
ManageEngine ADAudit Plus reduces costs and boosts business value by enhancing compliance, risk management, and preventing security incidents.
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
Feedback from clients indicates their keen interest in the product, as it allows for easy budget approval without needing an advisory board meeting.
System Engineer at Corporate Projukti Limited
 

Customer Service

Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
Sentiment score
5.7
Customers appreciate ManageEngine ADAudit Plus support for its prompt response and effective assistance, despite occasional developer delays.
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
Customer service is effective, even for new users who need guidance on complex issues.
System Engineer at Corporate Projukti Limited
I would give their support a nine out of ten, where one is bad and ten is very good.
Senior Engineer - Network & Security at Altria Consulting
 

Scalability Issues

Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
Sentiment score
8.2
ADAudit Plus is highly scalable, handling extensive file servers and Active Directory, with successful migration and adaptability reports.
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
This product is highly scalable and supports easy migration.
System Engineer at Corporate Projukti Limited
I rate the scalability as eight out of ten.
Senior Manager at a consultancy with 501-1,000 employees
 

Stability Issues

Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
Sentiment score
7.0
ManageEngine ADAudit Plus is stable, quickly resolves issues, excels in identity management, and receives high user satisfaction ratings.
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
When compared to similar products like Accenture Plus or Reminder Plus, this solution excels in identity access management.
System Engineer at Corporate Projukti Limited
I am totally satisfied with the functionality of ManageEngine ADAudit Plus, and my clients are totally satisfied as well.
Enterprise Pre-sales Specialist at a manufacturing company with 51-200 employees
 

Room For Improvement

JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
ManageEngine ADAudit Plus requires improved custom reports, interfaces, integration, and documentation for better usability and diverse environment support.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
Activity monitoring is cost-effective, workstation monitoring can be challenging without additional training.
System Engineer at Corporate Projukti Limited
Having more interactive reports with a better graphical user interface would be beneficial.
Enterprise Pre-sales Specialist at a manufacturing company with 51-200 employees
I would like to generate reports on users who have not logged into the Active Directory for a specific period, but this feature is not available.
Senior Manager at a consultancy with 501-1,000 employees
 

Setup Cost

JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
ManageEngine ADAudit Plus is cost-effective with flexible perpetual or subscription licensing, offering significant value and affordability.
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
It is cost-effective.
System Engineer at Corporate Projukti Limited
I consider the pricing for ADAudit Plus a bit high compared to other software solutions, so I would rate it around two or three on the pricing scale.
Senior Manager at a consultancy with 501-1,000 employees
 

Valuable Features

JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
ManageEngine ADAudit Plus provides real-time AD monitoring with user analytics, detailed reports, and security enhancements for anomaly detection.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
All changes are recorded immediately in real-time and reported for forensic analysis of incidents including who created them, what exactly changed, and what were the old and new values for the attributes.
Enterprise Pre-sales Specialist at a manufacturing company with 51-200 employees
Engineers can receive reports and log details within one to five seconds, which is essential for monitoring user activity swiftly and effectively.
System Engineer at Corporate Projukti Limited
The audit functionality and the ability to share user-based reports with management are significant advantages.
Senior Manager at a consultancy with 501-1,000 employees
 

Categories and Ranking

JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
ManageEngine ADAudit Plus
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Active Directory Management (5th)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
Karthik G - PeerSpot reviewer
Enterprise Pre-sales Specialist at a manufacturing company with 51-200 employees
Has enabled detailed auditing of sensitive changes across directory and file systems
The key functionalities of ManageEngine ADAudit Plus are primarily Active Directory reporting, where we create the whole user life cycle management, such as when users are created, who created them, when users are deleted, what group memberships changed, and not just for users, but for all Active Directory objects, users, computers, groups, and group policies. All changes are recorded immediately in real-time and reported for forensic analysis of incidents including who created them, what exactly changed, and what were the old and new values for the attributes. In case of a ransomware attack on a particular server, we can check what process created the files and what files have changed, even with features such as attack surface analyzer that help administrators see what's happening in their local Active Directory regarding password attacks. ManageEngine ADAudit Plus provides real-time tracking capabilities through agent installation, which works in real-time to collect information and immediately alerts if anything matches the defined conditions in the application.
report
Use our free recommendation engine to learn which Active Directory Management solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
9%
Government
8%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What needs improvement with ManageEngine ADAudit Plus?
An area of improvement for ManageEngine ADAudit Plus could be in graphical reporting, as currently, it's limited with old school bar charts, and having more interactive reports with a better graphi...
What is your primary use case for ManageEngine ADAudit Plus?
The main use case for ManageEngine ADAudit Plus is primarily focused on auditing, so any changes related to Active Directory or Azure Intra ID or even file servers, such as file monitoring, are imm...
 

Also Known As

Resmo
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Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Warsaw City Hall, Acument Global Technologies, Inc., Cosma International, Bank of South Pacific, Life Management Center, Central Bank, UncleBob's Self Storage, Leeds Building Society, California Transplant Donor Network, First Response, Blessing Hospital, Northern Land Council, RMK Marine
Find out what your peers are saying about JumpCloud vs. ManageEngine ADAudit Plus and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.