We performed a comparison between JumpCloud and ManageEngine ADAudit Plus based on real PeerSpot user reviews.
Find out in this report how the two Active Directory Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to integrate all applications."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The Account Lockout Analyzer and the Inactive Users reports are particularly valuable."
"The documentation for this solution is good."
"The most valuable feature is the control of the file server."
"ADAudit Plus's best features are that it's very easy to use with a user-friendly interface, and it gives reports on group policy and object changes that we couldn't find in any other product."
"I like the user behavior analytics (UBA). It's a machine learning feature that creates a standard profile for each user when you install it. It creates a baseline for every user, so it can detect when anyone deviates from that standard baseline profile. For example, if a user typically logs in at 9:30 am and logs out at 6 pm, ADAudit will flag it as an anomaly when that same logs in after normal hours and alert the admins."
"We use the product to track events and monitor logs of servers and workstations. I am impressed with the tool's tracking ability. It is intuitive and easy to use."
"It assists in managing the active directory and modifying the reintegrated GPOs."
"The monitoring and reporting are extensive and we get all the information we need while they continue to enhance the capabilities of the product."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"Lacks the ability to have various VPN applications."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"For improvement, the tool should introduce more customization options."
"Support is not good enough."
"The initial setup was difficult."
"Its configuration can be better. There were 44 pages of documented notes of what I had to do to get the product to work during the installation process."
"ADAudit could have a more sophisticated interface design. They are using a plain UI, which is decent. However, customers have said that it looks a little flat compared to other vendors. It's not fancy."
"There are so many reports that it sometimes makes it difficult to navigate to what you need."
"It assists in managing the active directory and modifying the reintegrated GPOs."
"Sometimes the developers in technical support take time."
"The solution should include more details on file creation and modification. It also needs to have a quick message for troubleshooting problems which needs to be detailed and generic."
"The solution's managing file server activity could be improved."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while ManageEngine ADAudit Plus is ranked 4th in Active Directory Management with 10 reviews. JumpCloud is rated 8.6, while ManageEngine ADAudit Plus is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of ManageEngine ADAudit Plus writes "Helpful for real-time monitoring of AD and quick response to threats, but its configuration should be better". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas ManageEngine ADAudit Plus is most compared with Quest Change Auditor for Active Directory, ManageEngine ADManager Plus, Microsoft Entra ID, Netwrix Auditor and SolarWinds Access Rights Manager. See our JumpCloud vs. ManageEngine ADAudit Plus report.
See our list of best Active Directory Management vendors and best ZTNA as a Service vendors.
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