We performed a comparison between Jira and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Nutanix and others in Application Lifecycle Management (ALM) Suites."The task management aspect of Jira is pretty pure. They have a lot of great plugins that really expand your options."
"The solution is stable and reliable."
"You can record your unit testing, regression testing, UATs, et cetera."
"I have found Jira to be scalable."
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on."
"The way it interfaces with Bitbucket and other things like that is valuable. Reporting and being able to link various issues or stories together are also valuable. We call them stories, and they're general reports."
"Kanban boards are most valuable"
"I use the product to create test cases and share them with my team and manager."
"I use the solution for test management."
"You don't need to follow complex procedures to create a test run, test case, etc."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"The solution is very stable. We've never had any issues with it."
"The API to support integration of the homemade automated testing tool."
"I would like to see test execution modules."
"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."
"I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool."
"The tool should improve its pricing."
"Jira has recently updated their UI, but more can be done to make it even better."
"I do know the initial setup was pretty complicated. The user interface could be better organized and easier. "
"Jira is a little bit old fashioned, it could be more user friendly."
"Sometimes it takes time to load the data."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"The reports should be more user-friendly."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"Reporting could be more flexible regarding repeating reports."
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews while TestRail is ranked 3rd in Test Management Tools with 21 reviews. Jira is rated 8.2, while TestRail is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas TestRail is most compared with Zephyr Enterprise, Tricentis qTest, TFS, Tricentis Tosca and SpecFlow.
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ALM Octane integrates easily out of the box with Jira,
additionally, once you DevSecOps users are onboard to Octane,
they will realize Octane does more, so they can reduce their dependence on Jira.
Several of my customers have come to this realization.
Octane is an Enterprise solution, but Jira is not.