

Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Just today we had a hiccup where it didn't want to integrate with Jira.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
I have never experienced any issues with its scalability.
It also doesn't have the analytics and dashboards that you need for large scale enterprise implementations, which is why it's not really scalable.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
It has never had any issues.
I would say seven or an eight because sometimes there are hiccups in the interface with Jira, for example.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
That's not good enough for enterprise level with multiple programs. You want multiple reports across multiple projects and you want the tailorability and configurability of having dashboards and analytics, which TestRail is weak on for enterprise level.
TestRail lacks the functionality to map test cases to requirements and risks.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
It offers good value for money.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
The integration with Jira is good. I like that because it helps to show your test results and helps you to keep traceability between your user stories and your test results.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
It significantly saves effort in managing test execution and managing all test cases.
| Product | Market Share (%) |
|---|---|
| Jira | 13.3% |
| Microsoft Azure DevOps | 10.3% |
| Codebeamer | 7.7% |
| Other | 68.7% |
| Product | Market Share (%) |
|---|---|
| TestRail | 7.9% |
| OpenText Application Quality Management | 9.0% |
| Tricentis qTest | 8.7% |
| Other | 74.4% |


| Company Size | Count |
|---|---|
| Small Business | 105 |
| Midsize Enterprise | 56 |
| Large Enterprise | 149 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.
Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.