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Jira vs OpenText Software Delivery Management vs TFS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
6.9
OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.
Sentiment score
7.2
TFS enhances productivity and cost-efficiency by automating processes, integrating with Microsoft products, and improving software development for oil and gas.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
Integrating TFS with Visual Studio and Azure Cloud has improved our development processes by providing better integration and reducing errors.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
7.4
OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.
Sentiment score
6.9
Users praise TFS support for its excellence, quick responses, and resources, although some suggest improvements in response time and SLAs.
I did not face any issues with stability or upgrades.
as a Microsoft product, it might have limited global documentation or support options compared to GitLab.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.3
OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.
Sentiment score
7.4
TFS is scalable, suitable for enterprises, but larger organizations may encounter challenges; rated 6 to 8 out of 10.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
7.9
OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.
Sentiment score
7.7
TFS is reliable and robust, though minor issues under load or specific setups can impact performance, requiring proper hardware.
Its stability is lacking as we have encountered security leaks and glitches.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.
TFS requires improved interface, tool integration, agile features, merging, reporting, affordability, stability, cloud synergy, and performance enhancements.
To improve Jira, maybe some AI features could be added.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
I am content with how TFS is structured now, particularly the Azure version.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.
Enterprise TFS users experience varied costs; many manage expenses with agreements, praising integration despite fewer features than HPE ALM.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.
TFS integrates with Visual Studio, enhancing version control, lifecycle management, and Agile support, valuable for diverse development needs.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
The integration with Azure DevOps also offers seamless functionality for CI/CD processes.
Makes it easier for me to create builds and release pipelines without needing to program YAML files.
 

Mindshare comparison

As of August 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 20.0%, down from 23.9% compared to the previous year. The mindshare of OpenText Software Delivery Management is 5.8%, up from 5.5% compared to the previous year. The mindshare of TFS is 4.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
GeorgNauerz - PeerSpot reviewer
A stable tool for sprint planning, test management, quality management, and automated testing
I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.
Pmurki@Micron.Com Praveen - PeerSpot reviewer
Version control is excellent and good for code review, branching, merging strategies and more
I've worked with TFS for source control and Agile project management. We also used TFS for seamless team collaboration and tracking.  I used TFS for a couple of years. Now, we use Azure DevOps. It's a wonderful tool for source control and CI/CD pipelines It's a really valuable tool for…
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
24%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about Micro Focus ALM Octane?
The platform's most valuable feature is pipeline integration or continuous integration services.
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a bala...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvement...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
 

Also Known As

Jira Software
Micro Focus ALM Octane, Micro Focus Octane
Team Foundation Server
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: August 2025.
865,140 professionals have used our research since 2012.