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Jedox vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jedox
Ranking in Business Performance Management
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Business Performance Management
12th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Process Mining (7th)
 

Mindshare comparison

As of August 2025, in the Business Performance Management category, the mindshare of Jedox is 5.3%, up from 4.2% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management
 

Featured Reviews

Riyaz Halani - PeerSpot reviewer
Powerful BI tool for analyzing financial performance and stable performance
I would rate the scalability of Jedox a seven out of ten. There is room for improvement in the scalability. It is a very massive tool. It's not easy to just build everything yourself. So that's where the main improvements lie—making it easy for people to not depend on just technical finance teams. There are almost 50 to 60 users using Jedox in our organization.
Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure and have complete freedom while creating solutions."
"The ETL itself was pretty useful and it's integrated in the tenant itself. So the Olap service technology was impressive to me. In order to extract that and load it in the tube in the same tenant or the same tool that was something magnificent because I actually missed this in SEB. SEB requires another tool, and you have to integrate all the tools together. But for Jedox, it was in the one tool."
"The main strength of Jedox lies in mastering the navigation, especially the Excel add-in."
"The system is quite flexible. Based on our requirements, we create different cubes that can help us to do complete planning."
"The solution is very versatile."
"The data entry point is most valuable. The way we can customize our report or do data entry is very good."
"The Excel interface is designed to retrieve data from the database and send it back, which is a significant advantage."
"The EPM is the most valuable feature."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"The interface is simplified and easy to use."
"I have found Software AG ARIS Process Mining scalable."
"One feature I found really cool was the Conformance Engine."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
 

Cons

"I don't find it particularly user-friendly."
"I think it's the design of the report because the design and the UI for the report is standard and lame. When you see a Jedox report, it doesn't seem like it's from today, because the technology is something from the last decade. The scalability needs improvement."
"There is not much training for Jedox."
"Online pixel-perfect reporting is an aspect that has room for improvement."
"Jedox should improve the design and server issues."
"The tool has changed its pricing and it's now too expensive for small and medium organizations. I miss the open-source version which was free and we could do a lot of things with it."
"The solution needs to improve its support. The visualization in Microsoft BI is more modern and comfortable than Jedox's. I would expect something similar with the solution."
"More emphasis is needed on the availability of the learning aspect of the solution. Because unless you take up their course that enables you to be an expert in creating the report, you must seek help."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"There should be a single site for modeling and mining."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
 

Pricing and Cost Advice

"If you are using SAP, then you will have to take an SAP Connector license. The license across the tool is paying for the people who are using it as an admin or as a normal user. They can work out those costs in a manner that can help. This can also be a point of improvement where they can work out the costing, and the developers have a specific licensing cost. The normal users, who are going to do probably data entry or just going to view the dashboard, can have a separate license cost."
"Excellent value for money."
"Jedox was a bit cheaper compared to Calumo."
"We paid a one-time fee, which included product purchase, licensing, and first-time implementation. We are paying for the maintenance regularly."
"The solution's pricing is specific to your requirements."
"The product’s pricing will not be suitable for setting up a small solution."
"We pay for a license to use this solution."
"The pricing is based on licenses."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
13%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jedox?
The ease of reporting is one of Jedox's most valuable features.
What needs improvement with Jedox?
There is not much training for Jedox. There was no training available in the beginning at all. I had to reach out to them so they would give us something. I think they're getting better, though. Th...
What is your primary use case for Jedox?
We use the solution on the cloud, and Jedox hosts it. I'm the admin at my company, and we do corporate planning and management, including all the budgeting and forecasting. We also do a lot of repo...
What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
 

Also Known As

Jedox EPM
ARIS Process Performance Manager
 

Overview

 

Sample Customers

BP, Fiat, Carrefour, Continental, Allianz, Bacardi, McDonald’s, Netafim, Swiss Post, Telstra, Suzuki, Vodafone, University of Western Australia, Unilever
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Jedox vs. Software AG ARIS Process Mining and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.