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Jedox vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jedox
Ranking in Business Performance Management
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Business Performance Management
15th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of June 2026, in the Business Performance Management category, the mindshare of Jedox is 3.2%, down from 5.0% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 2.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Mindshare Distribution
ProductMindshare (%)
Jedox3.2%
Software AG ARIS Process Mining2.3%
Other94.5%
Business Performance Management
 

Featured Reviews

AG
Manager, Finance and Business Intelligence at NIDA Theatres
The solution provides dynamic reports while being easy to use
There is not much training for Jedox. There was no training available in the beginning at all. I had to reach out to them so they would give us something. I think they're getting better, though. The other issue is the dependence on the partner network. We used to deal directly with Jedox, but now it is all through partners, and Jedox's representatives are not in the picture anymore. It's not that partners are not doing a good job, but you're not dealing with the company directly since it's a partner most of the time. If you build your know-how within the company, it's good. Otherwise, the dependence on partners could end up being more costly. Suppose you do your development or don't need to develop constantly by starting with a sprint, deciding what you want to do, and setting up the cubes, databases, and everything correctly. In that case, you only need to develop different reports using the same data. However, it could be costly if you constantly need to develop reports or different cubes and store different systems without the in-house know-how.
Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ETL function simplifies many tasks."
"The system is quite flexible. Based on our requirements, we create different cubes that can help us to do complete planning."
"The main strength of Jedox lies in mastering the navigation, especially the Excel add-in."
"We use the tool for performance management and planning."
"The Excel interface is designed to retrieve data from the database and send it back, which is a significant advantage."
"The ease of reporting is one of Jedox's most valuable features."
"The data entry point is most valuable, and the way we can customize our report or do data entry is very good."
"The solution is quick with analysis and calculation. The tool offers high digitalization which helps us to run the controlling department with less number of people. If the software wasn't there, I would need two to three people extra to run the department."
"We are using Software AG ARIS Process Mining for business architecture processes, analysis, and engineering, and my clients use it to model the business process and present it in a central portal to all the organization so that, for example, branches can see our processes and design through the portal."
"One feature I found really cool was the Conformance Engine."
"For Software AG ARIS Process Mining, I would rate it number one among whatsoever tools I've used; the reason is the ease of use, and I have not come across a single feature that exists in other tools but is not found in Software AG ARIS Process Mining."
"This software is an indispensable tool for approaching BPM and supporting lean initiatives."
"I have found Software AG ARIS Process Mining scalable."
"The interface is simplified and easy to use."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
 

Cons

"The solution needs to improve its support. The visualization in Microsoft BI is more modern and comfortable than Jedox's. I would expect something similar with the solution."
"Visualization is something they need to improve. We have already told them about this, and they should be working on it."
"From a development perspective, there's room for improvement in the area called the designer, where you actually build your reports to make it easier to manage the process."
"It is also not that easy as an implementation piece. It takes time to convert the business requirement into the proper solutions in the tool, which is time-consuming."
"Being an analytical solution, it should have more visualization options like graphs. When we are putting it, it should have more options. The UI can be made more modernized based on today's market. Sometimes, when we are doing heavy reports or dashboarding, there is a bit of a performance issue because it is pulling up a huge amount of data. That can be improvised by buffer memory and getting some buffer memory feature into it. It is a bit complex because it is a CPM solution. It helps you to get the information based on the different tools that we are using, which is a bit of a complex thing. It is not as easy as Microsoft Power BI. It is also not that easy as an implementation piece. It takes time to convert the business requirement into the proper solutions in the tool, which is time-consuming. It took about eight months to do the complete implementation. We got some training from the partner and the Jedox team, which helped us later on in pulling things forward, but too much learning is required, and too many possibilities are there."
"Online pixel-perfect reporting is an aspect that has room for improvement."
"There is not much training for Jedox."
"I think it's the design of the report because the design and the UI for the report is standard and lame. When you see a Jedox report, it doesn't seem like it's from today, because the technology is something from the last decade. The scalability needs improvement."
"There should be a single site for modeling and mining."
"Training is necessary to use the tool."
"Installation takes too long, and if it goes under maintenance, it remains under maintenance for days."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
 

Pricing and Cost Advice

"The solution's pricing is specific to your requirements."
"We paid a one-time fee, which included product purchase, licensing, and first-time implementation. We are paying for the maintenance regularly."
"Jedox was a bit cheaper compared to Calumo."
"The product’s pricing will not be suitable for setting up a small solution."
"Excellent value for money."
"If you are using SAP, then you will have to take an SAP Connector license. The license across the tool is paying for the people who are using it as an admin or as a normal user. They can work out those costs in a manner that can help. This can also be a point of improvement where they can work out the costing, and the developers have a specific licensing cost. The normal users, who are going to do probably data entry or just going to view the dashboard, can have a separate license cost."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
"The pricing is based on licenses."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
"We pay for a license to use this solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Aerospace/Defense Firm
9%
Manufacturing Company
8%
Outsourcing Company
11%
Construction Company
10%
Energy/Utilities Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Ask a question
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What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

Jedox EPM
ARIS Process Performance Manager
 

Overview

 

Sample Customers

BP, Fiat, Carrefour, Continental, Allianz, Bacardi, McDonald’s, Netafim, Swiss Post, Telstra, Suzuki, Vodafone, University of Western Australia, Unilever
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Jedox vs. Software AG ARIS Process Mining and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.