ITRS Geneos vs VMware Aria Operations for Applications comparison

ITRS and VMware are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #35 with an average rating of 6.5, while VMware is ranked #27 with an average rating of 9.0. ITRS holds a 1.3% mindshare in APM, compared to VMware’s 0.8% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of VMware users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

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1,968 Comparison Views

96% willing to recommend

VMware Aria Operations for ...

Read 12 VMware Aria Operations for Applications reviews

1,513 Views
1,356 Comparison Views

92% willing to recommend

ITRS Geneos

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and VMware Aria Operations for Applications compete in real-time monitoring and application performance management respectively. VMware Aria often has the upper hand due to its advanced features and integration capabilities.

Features: ITRS Geneos users value its real-time data monitoring, customizable dashboards, and broad protocol support. VMware Aria Operations for Applications users appreciate its advanced analytics, seamless integration with VMware ecosystems, and automated issue resolution.

Room for Improvement: ITRS Geneos users seek better scalability, more intuitive configuration processes, and enhanced customer training. VMware Aria users desire improved stability, enhanced reporting features, and simpler onboarding procedures.

Ease of Deployment and Customer Service: ITRS Geneos is generally straightforward to deploy but may require expert configuration. VMware Aria Operations for Applications is praised for its ease of deployment within VMware environments but can be complex for non-VMware systems. Both products offer solid customer service, though VMware Aria's support is often rated higher for their breadth of resources.

Pricing and ROI: ITRS Geneos offers competitive pricing with expected ROI within the monitoring domain. VMware Aria Operations for Applications presents a higher upfront cost but justifies it with a comprehensive feature set, leading to significant ROI in the long term.

To learn more, read our detailed ITRS Geneos vs. VMware Aria Operations for Applications Report (Updated: May 2025).

Buyer's Guide

ITRS Geneos vs. VMware Aria Operations for Applications

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

35th

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (63rd)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

27th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Container Monitoring (6th), Cloud Monitoring Software (21st)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.3%, up from 1.2% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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ToniLindberg

senior consultant at Virtual Consultants Sverige AB

Troubleshooting capabilities have improved application monitoring and support engagement

I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"Tons of default modules which are available out of the box"

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"I always appreciate Geneos's stability and ease of use."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

More ITRS Geneos pros

"People are very pleased with the implementation."

"No issues with stability."

"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."

"The stability of Aria Operations for Applications has improved significantly over the years."

"The features I find most valuable is the querying and alerting capabilities."

"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."

More VMware Aria Operations for Applications pros

Cons

"The ITA, the post-incident analytics, could be improved."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would like better access to the data that is being collected."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

More ITRS Geneos cons

"The return on investment is best suited for organizations that do not have the resources for a dedicated VM environment team. However, the cost of the product doesn't show significant benefits."

"The documentation and integration with Kubernetes could be improved."

"The solution could be expensive, which might be a limiting factor."

"The initial setup should be easier and more seamless."

"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."

"The main problem I have is that the license cost is very high."

"The implementation is a long process that should be improved."

"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Pricing and licensing is based on the requirements."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing seems reasonable. We're happy enough with it."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

"Different locations require different setups. In your terms, around 300 to around 400K USD."

"I would rate the pricing as three out of five."

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

Our primary use case for VMware Aria Operations for Applications is to enhance application monitoring tasks, allowing us to set up alerts for different components and send them via SMTP to a team d...

See all answers

Comparisons

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Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Compared 12% of the time

Dynatrace vs VMware Aria Operations for Applications

Compared 10% of the time

Zabbix vs VMware Aria Operations for Applications

Compared 7% of the time

Prometheus Group vs VMware Aria Operations for Applications

Compared 6% of the time

Veeam Data Platform vs VMware Aria Operations for Applications

Compared 6% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Buyer's Guide

VMware Aria Operations for Applications

April 2025

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

Geneos

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

VMware

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

ITRS Geneos vs. VMware Aria Operations for Applications

May 2025

Free Report: ITRS Geneos vs. VMware Aria Operations for Applications

Find out what your peers are saying about ITRS Geneos vs. VMware Aria Operations for Applications and other solutions. Updated: May 2025.

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