ITRS Geneos vs VMware Aria Operations for Applications comparison

ITRS and VMware are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #34 with an average rating of 5.0, while VMware is ranked #18 with an average rating of 8.8. ITRS holds a 1.2% mindshare in APM, compared to VMware’s 0.9% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

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3,083 Comparison Views

96% willing to recommend

VMware Aria Operations for ...

Read 14 VMware Aria Operations for Applications reviews

2,539 Views
1,422 Comparison Views

93% willing to recommend

ITRS Geneos

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and VMware Aria Operations for Applications compete in real-time monitoring and application performance management respectively. VMware Aria often has the upper hand due to its advanced features and integration capabilities.

Features: ITRS Geneos users value its real-time data monitoring, customizable dashboards, and broad protocol support. VMware Aria Operations for Applications users appreciate its advanced analytics, seamless integration with VMware ecosystems, and automated issue resolution.

Room for Improvement: ITRS Geneos users seek better scalability, more intuitive configuration processes, and enhanced customer training. VMware Aria users desire improved stability, enhanced reporting features, and simpler onboarding procedures.

Ease of Deployment and Customer Service: ITRS Geneos is generally straightforward to deploy but may require expert configuration. VMware Aria Operations for Applications is praised for its ease of deployment within VMware environments but can be complex for non-VMware systems. Both products offer solid customer service, though VMware Aria's support is often rated higher for their breadth of resources.

Pricing and ROI: ITRS Geneos offers competitive pricing with expected ROI within the monitoring domain. VMware Aria Operations for Applications presents a higher upfront cost but justifies it with a comprehensive feature set, leading to significant ROI in the long term.

To learn more, read our detailed ITRS Geneos vs. VMware Aria Operations for Applications Report (Updated: August 2025).

Buyer's Guide

ITRS Geneos vs. VMware Aria Operations for Applications

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (69th)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

18th

Ranking in IT Infrastructure Monitoring

17th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Container Monitoring (5th), Cloud Monitoring Software (14th)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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ToniLindberg

senior consultant at Virtual Consultants Sverige AB

Troubleshooting capabilities have improved application monitoring and support engagement

I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

More ITRS Geneos pros

"People are very pleased with the implementation."

"It has a familiar interface, which makes it easy to get started."

"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."

"The solution provides single-console management for multiple VMware environments and cloud integrations, whether hybrid, private, or public cloud."

"I gladly recommend VMware Aria Operations for Applications because it is cost effective and has commendable AI response capabilities."

"The stability of Aria Operations for Applications has improved significantly over the years."

"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."

"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."

More VMware Aria Operations for Applications pros

Cons

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"Mobile phone integration is probably not as rich as it could be."

More ITRS Geneos cons

"The solution could be expensive, which might be a limiting factor."

"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

"VMware technical support has declined since the Broadcom acquisition. Previously, they were more focused on issue resolution, but now they prioritize licensing verification before providing support."

"The return on investment is best suited for organizations that do not have the resources for a dedicated VM environment team. However, the cost of the product doesn't show significant benefits."

"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."

"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing and licensing is based on the requirements."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The pricing seems reasonable. We're happy enough with it."

"I can say it's not that cheap because the licensing is a little bit costly"

More ITRS Geneos pricing and cost advice

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"I would rate the pricing as three out of five."

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Manufacturing Company

13%

Financial Services Firm

13%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including priva...

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...

See all answers

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Compared 8% of the time

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Compared 10% of the time

Dynatrace vs VMware Aria Operations for Applications

Compared 8% of the time

Zabbix vs VMware Aria Operations for Applications

Compared 7% of the time

Datadog vs VMware Aria Operations for Applications

Compared 5% of the time

Veeam Data Platform vs VMware Aria Operations for Applications

Compared 5% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Buyer's Guide

VMware Aria Operations for Applications

July 2025

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

Geneos

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

VMware

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

ITRS Geneos vs. VMware Aria Operations for Applications

August 2025

Free Report: ITRS Geneos vs. VMware Aria Operations for Applications

Find out what your peers are saying about ITRS Geneos vs. VMware Aria Operations for Applications and other solutions. Updated: August 2025.

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