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ITRS Geneos vs VMware Aria Operations for Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
48th
Ranking in IT Infrastructure Monitoring
51st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (73rd)
VMware Aria Operations for ...
Ranking in Application Performance Monitoring (APM) and Observability
16th
Ranking in IT Infrastructure Monitoring
16th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
Container Monitoring (6th), Cloud Monitoring Software (12th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
VMware Aria Operations for Applications1.4%
ITRS Geneos1.0%
Other97.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
AS
Consultant at HCLTech
Automation and insightful diagnostics elevate operations while improvements are welcome
The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including private, public, and hybrid, are already well-implemented. The ability to manage multiple vCenters across different geographical locations is very effective. The new Skyline health feature and certificate and licensing management are particularly useful improvements. The dashboard's overview tab provides comprehensive information about current vCenter status, resizable amounts, reclamation opportunities, anomalies, diagnostics, licensing, and certificates. However, there is room for improvement in application analysis. The current functionality lacks detailed monitoring at the kernel level, focusing mainly on CPU, memory, and storage matrices. Enhanced application monitoring capabilities, including tracking downtime for specific types of applications such as transactional or e-commerce applications, would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For my application, Geneos is detecting and helping us avoid outages at least once a day."
"The ITRS central Help Desk is absolutely awesome."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"It's definitely the best solution that I've used, as far as real-time monitoring goes."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The confidence of our users has greatly improved because of our ability to react much faster."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"No issues with stability."
"It has a familiar interface, which makes it easy to get started."
"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."
"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."
"It significantly improves application performance management by offering recommendations for resource allocation to avoid wastage or overcommitment."
"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."
"Using Wavefront, we have been able to reduce the complexity of our pipeline."
"Scalability for VMware Aria Operations for Applications is easy to implement and manage."
 

Cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"The interface can sometimes be a little complicated."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"I would like better access to the data that is being collected."
"It needs to be easier to configure, especially with the JMX plugins."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."
"The main problem I have is that the license cost is very high."
"The documentation and integration with Kubernetes could be improved."
"The implementation is a long process that should be improved."
"The solution could be expensive, which might be a limiting factor."
"The documentation and integration with Kubernetes could be improved."
"However, it is still not a very mature product."
 

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Pricing and licensing is based on the requirements."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"You will get the best price if you get a single global deal."
"I can say it's not that cheap because the licensing is a little bit costly"
"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
"I would rate the pricing as three out of five."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
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Top Industries

By visitors reading reviews
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
Financial Services Firm
12%
Manufacturing Company
11%
Government
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?
The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...
What needs improvement with VMware Tanzu Observability by Wavefront?
The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including priva...
What is your primary use case for VMware Tanzu Observability by Wavefront?
I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...
 

Also Known As

Geneos
Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
Find out what your peers are saying about ITRS Geneos vs. VMware Aria Operations for Applications and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.