ITRS Geneos vs Prometheus comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between ITRS Geneos and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Geneos' monitoring catalog may take longer to build and fully implement, potentially taking six months to a year. On the other hand, Prometheus' basic configuration is straightforward, but customization may require more time. Geneos' deployment may require professional services, whereas Prometheus' setup can be done with ease for experienced users.
  • Features: ITRS Geneos is a monitoring tool that is highly customizable and adapts well to low-latency systems. It offers real-time capabilities and has a proactive approach. On the other hand, Prometheus is a flexible tool that offers APIs and libraries, a reliable fast data storage system, and a scraping mechanism. Its valuable features include its many functions, counter, and exporters.
  • Pricing: ITRS Geneos uses a market-related pricing model that includes add-ons at extra costs, while Prometheus is an open source solution with no cost associated. ITRS Geneos is moderately priced for banking, but it might be too expensive for non-finance industries. On the other hand, Prometheus is essentially free compared to other solutions.
  • Service and Support: ITRS Geneos has strong technical support with quick issue resolution, while Prometheus relies on documentation and community forums for support. Geneos' support team is knowledgeable and able to provide appropriate solutions for customer needs. Prometheus users have access to helpful documentation and online support communities.
  • ROI: ITRS Geneos offers benefits such as detecting potential client issues, reducing downtime, managing alerts proactively, and decreasing high-severity incidents. On the other hand, Prometheus is a free tool that can provide a good return on investment.

Comparison Results: Prometheus is the preferred choice over ITRS Geneos due to its integration capabilities, affordability, and flexibility. Despite ITRS Geneos' comprehensive monitoring and alert management solution, it lacks thread-level monitoring and is not as lightweight. Prometheus is highly praised for its fast data storage system, scraping mechanism, and ability to extract data from multiple sources. It is also free and has a good return on investment, making it a valuable investment for monitoring needs.

To learn more, read our detailed ITRS Geneos vs. Prometheus Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE).""This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""I always appreciate Geneos's stability and ease of use.""Custom script toolkits""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.""The clean and colorful UI and easy to use options like snooze and active times.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

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"It is an efficient solution.""The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph.""The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.""The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure.""The product is easy to maintain.""It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy.""The scalability of Prometheus is very good.""The solution offers an easy way to install and scratch values."

More Prometheus Pros →

Cons
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""Currently, it is difficult to monitor secure websites using SSL or with SSO enabled.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting.""We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

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"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them.""The query language in Prometheus is an area of concern where improvements are required.""There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues.""The setup could be made easier for new users because it requires a bit of advance knowledge or experience.""Its stability could be even better.""The product must improve its documentation.""They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version.""Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."

More Prometheus Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:I can say it's not that cheap because the licensing is a little bit costly. So, definitely, we had to pay a certain amount to use it.
    Top Answer:Speaking about room for improvement, ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud. I definitely know that they have some monitoring extensions or plug-ins for the… more »
    Top Answer:The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.
    Top Answer:I use Prometheus to monitor my infrastructure and applications by setting up targets for scraping metrics, writing queries in PromQL to analyze the data, and configuring alerts to notify me of any… more »
    Ranking
    Views
    4,327
    Comparisons
    2,319
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Views
    6,014
    Comparisons
    5,334
    Reviews
    24
    Average Words per Review
    379
    Rating
    8.2
    Comparisons
    Dynatrace logo
    Compared 21% of the time.
    AppDynamics logo
    Compared 12% of the time.
    Grafana logo
    Compared 11% of the time.
    Datadog logo
    Compared 9% of the time.
    Also Known As
    Geneos
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Security Firm7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company16%
    Manufacturing Company7%
    Government5%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    REVIEWERS
    Small Business38%
    Midsize Enterprise28%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    ITRS Geneos vs. Prometheus
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. Prometheus and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Prometheus is ranked 11th in Application Performance Monitoring (APM) and Observability with 28 reviews. ITRS Geneos is rated 8.2, while Prometheus is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and SolarWinds Server and Application Monitor. See our ITRS Geneos vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.