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ITRS Geneos vs NetMon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
73rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), IT Infrastructure Monitoring (51st)
NetMon
Ranking in Network Monitoring Software
53rd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (13th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of NetMon is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NetMon0.6%
ITRS Geneos0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
SR
Pan India IT Infrastructure Management / End-user Services at Tata Group
Has supported real-time event detection and reporting accuracy while database integration has required extra effort
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"It allowed us to deal with incidents in real time, reducing the impact on the business by allowing them to keep trading, therefore not losing money."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"It is a stable solution...It is a scalable solution."
"The analytics feature is the most valuable feature."
"In general, this is a good product."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"We are using NetMon's real-time traffic analysis regularly with a team of four members who effectively monitor all alerts and events, which has helped them identify whether there could be a severe incident."
"Compared to many other products in the market, I think LogRhythm has the highest cost to performance ratio in terms of its value."
"It has a very strong artificial intelligence engine."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
 

Cons

"We sometimes experienced disconnects of the gateways which was a hard one to resolve."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"I would rate technical support 7/10. It's self-explaining and the support is limited."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"I had issues scaling it and ended up having to distribute the load over seven gateways."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The platform's integration features often need to be improved."
"The training for this product is not very good and needs to be improved."
"The training for this product is not very good and needs to be improved."
"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case."
"Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time."
"Our customers would always like to see additional features."
"Their technical support isn't so great."
 

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The pricing seems reasonable. We're happy enough with it."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"I can say it's not that cheap because the licensing is a little bit costly"
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"The product is expensive for smaller companies."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
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Top Industries

By visitors reading reviews
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
Transportation Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for LogRhythm NetMon?
I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.
What needs improvement with LogRhythm NetMon?
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to i...
What is your primary use case for LogRhythm NetMon?
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...
 

Comparisons

 

Also Known As

Geneos
LogRhythm Network Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Sera-Brynn
Find out what your peers are saying about ITRS Geneos vs. NetMon and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.