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ITRS Geneos vs NetMon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
41st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), IT Infrastructure Monitoring (29th)
NetMon
Ranking in Network Monitoring Software
51st
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (15th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of NetMon is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
NetMon0.7%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
SR
Pan India IT Infrastructure Management / End-user Services at Tata Group
Has supported real-time event detection and reporting accuracy while database integration has required extra effort
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The confidence of our users has greatly improved because of our ability to react much faster."
"Custom script toolkits"
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The monitoring of queues which helps us to stay ahead of issues and fix them before users start complaining."
"It is the most adaptable product so you should go-ahead and use it."
"We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers."
"It's a great and powerful tool."
"Visibility is a valuable feature, the ability to see even if the traffic is not going into the firewall"
"But just having it there, it's incredibly smart, incredibly easy to use, and the breadth of information we get off it is really good for investigations for us."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
"NetMon's best feature is traffic analysis."
"The analytics feature is the most valuable feature."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"Compared to many other products in the market, I think LogRhythm has the highest cost to performance ratio in terms of its value."
"It is a stable solution...It is a scalable solution."
 

Cons

"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"I think there's a very steep learning curve with the product."
"There is are issues with the compatibility of plugins with AIX servers."
"I had issues scaling it and ended up having to distribute the load over seven gateways."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"For the last year or two, I've been asking the vendor about the mobile app."
"The training for this product is not very good and needs to be improved."
"The platform's integration features often need to be improved."
"Previously, it was typically every Monday that I was coming in - it would die over the weekend - and I would spend a day cleaning up databases."
"Sometimes it's hard to find the network devices' self-audit logs."
"Our customers would always like to see additional features."
"Some of the automated tasks we can perform on QRadar cannot be performed on LogRhythm because the solution has limitations."
"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"One thing that surprised me was the current version of LogRhythm does not natively support Windows 2016."
 

Pricing and Cost Advice

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing seems reasonable. We're happy enough with it."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"The product is expensive for smaller companies."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
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Top Industries

By visitors reading reviews
Financial Services Firm
57%
Construction Company
7%
Computer Software Company
6%
Outsourcing Company
5%
Financial Services Firm
12%
Transportation Company
12%
Construction Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What needs improvement with LogRhythm NetMon?
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to i...
What is your primary use case for LogRhythm NetMon?
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...
What advice do you have for others considering LogRhythm NetMon?
We use AWS as our cloud provider in a private cloud environment.It completely depends upon when incidents happen. To find the root cause analysis, we need to first gather the logs from the team. It...
 

Comparisons

 

Also Known As

Geneos
LogRhythm Network Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Sera-Brynn
Find out what your peers are saying about ITRS Geneos vs. NetMon and other solutions. Updated: June 2026.
903,067 professionals have used our research since 2012.