IRONSCALES vs Kiteworks comparison

IRONSCALES and Kiteworks are both solutions in the Email Security category. IRONSCALES is ranked #17 with an average rating of 9.0, while Kiteworks is ranked #32 with an average rating of 8.0. IRONSCALES holds a 1.7% mindshare in Email Security, compared to Kiteworks’s 0.5% mindshare. Additionally, 100% of IRONSCALES users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.

IRONSCALES

Read 14 IRONSCALES reviews

2,264 Views
1,879 Comparison Views

100% willing to recommend

Kiteworks

Read 13 Kiteworks reviews

2,796 Views
308 Comparison Views

100% willing to recommend

IRONSCALES

Kiteworks

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 5, 2024

Kiteworks and IRONSCALES both engage in the cybersecurity market, with distinct specializations. Kiteworks is known for its competitive pricing and effective support, while IRONSCALES's advanced features in email security give it an edge for those seeking high-level protection.

Features: Kiteworks facilitates secure content communications, focusing on file transfers, compliance, and risk management. It includes a secure file-sharing platform, two-factor authentication, and a centralized content management system. IRONSCALES enhances email security with AI-driven phishing detection, automated threat response, and a comprehensive reporting feature. Its mobile app offers on-the-go incident management, and it provides community-driven phishing insights.

Room for Improvement: Kiteworks could enhance its mobile integration for more versatile access; its user interface may benefit from further refinement to streamline processes. The depth of automated features might be expanded to accommodate more complex security tasks. Meanwhile, IRONSCALES could improve its customer support responsiveness, refine its machine learning accuracy to reduce false positives, and expand customization options for greater flexibility in email security management.

Ease of Deployment and Customer Service: Kiteworks offers both cloud and on-premises deployment, recognized for its excellent customer service and ease of handling support issues quickly. IRONSCALES provides a fast cloud-only deployment process, favored for its simplicity, though its customer service does not receive as much focus, reflecting a trade-off for streamlined deployment over extensive support interactions.

Pricing and ROI: Kiteworks is positioned with a competitive pricing model, yielding strong ROI due to its expansive features and lower initial setup expenses. Customers appreciate its comprehensive offerings at accessible costs. IRONSCALES, demanding higher initial investment, offers substantial ROI over time through its enhanced email security capabilities and rapid incident response, justifying the cost for businesses prioritizing sophisticated protection measures.

To learn more, read our detailed IRONSCALES vs. Kiteworks Report (Updated: September 2025).

Buyer's Guide

IRONSCALES vs. Kiteworks

September 2025

Download the complete report

Helped 869,202 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IRONSCALES

Ranking in Email Security

17th

Ranking in Secure Email Gateway (SEG)

7th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Advanced Threat Protection (ATP) (18th)

Kiteworks

Ranking in Email Security

32nd

Ranking in Secure Email Gateway (SEG)

11th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Managed File Transfer (MFT) (5th), Content Collaboration Platforms (14th)

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of IRONSCALES is 1.7%, down from 2.3% compared to the previous year. The mindshare of Kiteworks is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security Market Share Distribution
Product	Market Share (%)
IRONSCALES	1.7%
Kiteworks	0.5%
Other	97.8%

Email Security

Featured Reviews

Hemeshen Govender

Technology CyberSecurity at Oryx industries

Applies AI automation to clearly identify and stop a lot of phishing emails

The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.

Read full review

Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."

"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."

"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."

"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."

"It is a totally stable solution."

"The stability is good."

"For what was being offered with IRONSCALES, I feel like we got an incredible deal."

"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."

More IRONSCALES pros

"The solution removes the limitations with file attachment size that is found with regular email."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"I can identify from which region our users are uploading or downloading files."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"Scalability is impressive."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

More Kiteworks pros

Cons

"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."

"The tool supports 15 to 16 languages, but the content it uses in the training in Spanish has certain limitations."

"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."

"I think the tool can continue to hone the product to ensure the detections are accurate."

"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."

"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."

"The integration with Google Suite needs to be better. it's something they can work on."

"The only thing that I could say is that some of the reporting features could be better."

More IRONSCALES cons

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

More Kiteworks cons

Pricing and Cost Advice

"As compared to everything else we looked at, it was good. It was the best value for the dollars."

"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."

"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."

"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."

"They are pretty much the same as all the other competitors in the market."

"The product is available as a middle-priced tool. I think it is not the cheapest solution."

"The tool is not very cheap, but it is affordable."

"IRONSCALES is an expensive solution."

More IRONSCALES pricing and cost advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Kiteworks is reasonable."

See which vendors are best for you

Use our free recommendation engine to learn which Email Security solutions are best for your needs.

See recommendations

869,202 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Healthcare Company

University

Government

15%

Financial Services Firm

12%

Retailer

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What do you like most about IRONSCALES?

The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.

See all answers

What is your experience regarding pricing and costs for IRONSCALES?

While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.

See all answers

What needs improvement with IRONSCALES?

There are areas that could be improved with this product. Regarding the Spanish language awareness training, while they are producing good content, it appears to be initially produced in English an...

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

See all answers

Comparisons

Proofpoint Email Protection vs IRONSCALES

Compared 15% of the time

Microsoft Defender for Office 365 vs IRONSCALES

Compared 12% of the time

Avanan vs IRONSCALES

Compared 11% of the time

Mimecast Email Security vs IRONSCALES

Compared 7% of the time

Check Point Harmony Email & Collaboration vs IRONSCALES

Compared 7% of the time

More IRONSCALES Competitors

Sterling Commerce Connect:Direct vs Kiteworks

Compared 35% of the time

SharePoint vs Kiteworks

Compared 12% of the time

FileCloud vs Kiteworks

Compared 8% of the time

GoAnywhere MFT vs Kiteworks

Compared 7% of the time

Box vs Kiteworks

Compared 7% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

IRONSCALES

September 2025

Download IRONSCALES product report

Buyer's Guide

Kiteworks

September 2025

Download Kiteworks product report

Also Known As

No data available

Accellion

Overview

IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.

IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.

What features make IRONSCALES stand out?

AI Phishing Detection: Advanced algorithms for identifying phishing threats.
Microsoft 365 Integration: Seamless enhancement of email security within Microsoft systems.
Mobile App: Manage email threats on the go.
Anti-Phishing Training: Simulated campaigns for staff education.
Multi-Organization Management: Centralized administration for multiple entities.

What benefits and ROI should you consider?

Time-Saving: Automated detection and response to threats improve efficiency.
Comprehensive Security: Offers an additional protection layer beyond standard spam filters.
Ease of Use: Intuitive integration and user-friendly design streamline operations.
Risk Reduction: Minimizes potential email security breaches through proactive threat management.

In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.

IRONSCALES

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

IRONSCALES vs. Kiteworks

September 2025

Free Report: IRONSCALES vs. Kiteworks

Find out what your peers are saying about IRONSCALES vs. Kiteworks and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,202 professionals have used our research since 2012.

See our IRONSCALES vs. Kiteworks report.

See our list of best Email Security vendors and best Secure Email Gateway (SEG) vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.