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Iron Mountain Connect vs Unitrends comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Iron Mountain Connect
Ranking in Backup and Recovery
57th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
27th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Iron Mountain Connect is 0.7%, up from 0.5% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Unitrends0.7%
Iron Mountain Connect0.7%
Other98.6%
Backup and Recovery
 

Featured Reviews

RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
"The most valuable feature for me is the policy management capabilities"
"It is fairly stable."
"Customer Service: Awesome support. Technical Support: Awesome support."
"Easily mastered interface and application for backup/recovery, versatile, works well in VM and physical environments, with nice VM or file-level recovery without spinning anything up to accommodate."
"The most valuable feature of Unitrends for me is the automated feedback"
"For what it's designed for, I will rate this product a nine and a half out of ten."
"The nice thing with this appliance is you do not have to worry about server licencing, and it's separate from the SAN."
"Replication to Forever Cloud."
"Reliable DR Backup/archive to multiple locations Excellent support"
 

Cons

"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
"I would like to see more integration with different platforms."
"It needs both a better interface and a more solid support structure for when issues arise."
"We have a huge VMware infrastructure with multiple hosts that use local storage. Backup jobs of VMs seem to target one host at a time, so if there are 10 VMs on that host getting backed up, it hammers that ESXi host until sometimes the jobs hang and nothing more occurs."
"Stabilizing SQL database backups: They are way too sensitive and I am having to constantly fix SQL level backups."
"All I can tell you is my friends made fun of me because of how often I had to call technical support."
"I wouldn't recommend this product to potential customers because it's an appliance-based model, and you'll be locked in with that vendor."
"The ability to run just differentials without pulling the full on your archive."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"I would like to see the improve High availability features like switchover and switchback process. also unitrends boomerang compatibilities."
 

Pricing and Cost Advice

Information not available
"Unitrends is an expensive solution."
"Pricing model constantly changes."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"With respect to cost, my advice is to get what you need."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"No comment."
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Top Industries

By visitors reading reviews
Construction Company
14%
Retailer
12%
Comms Service Provider
8%
Financial Services Firm
8%
Outsourcing Company
13%
Construction Company
13%
Manufacturing Company
12%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Overview

 

Sample Customers

University of La Verne
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Iron Mountain Connect vs. Unitrends and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.