Intercept X Endpoint and Symantec Endpoint Security Enterprise are robust endpoint security solutions with differing strengths based on user reviews. Users generally favor Intercept X Endpoint for its competitive pricing and strong customer support, but many consider Symantec Endpoint Security Enterprise superior for its comprehensive features, justifying its higher price.
Features: Intercept X Endpoint is highly appreciated for its malware detection and response capabilities. It also offers strong exploit prevention and root cause analysis features. Symantec Endpoint Security Enterprise is praised for its extensive threat intelligence, advanced threat protection features, and detailed application control options. While both products offer substantial security benefits, users highlight Symantec’s broader range of features as an edge over Intercept X Endpoint.
Room for Improvement: Users suggest Intercept X Endpoint could enhance its reporting tools, provide more detailed analytical capabilities, and improve integration with other systems. Symantec Endpoint Security Enterprise users recommend a more streamlined integration process, improving the product's performance impact on devices, and simplifying the user interface. The feedback indicates that while both products have areas for enhancement, Symantec could benefit more from improved usability aspects.
Ease of Deployment and Customer Service: Intercept X Endpoint is noted for a straightforward deployment process and responsive customer service. Symantec Endpoint Security Enterprise, while complex to deploy, receives positive feedback for its deployment flexibility and supportive customer service. Users find Intercept X Endpoint easier to set up, but appreciate the thorough support from Symantec.
Pricing and ROI: Intercept X Endpoint is considered budget-friendly with a solid return on investment. Symantec Endpoint Security Enterprise is seen as a premium product with higher setup costs but offers strong ROI due to its advanced feature set. Users perceive Symantec’s higher cost as justified by its comprehensive functionality, even though Intercept X Endpoint offers a more economical option.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
The tool's scalability is good, and I would rate it an eight out of ten.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
The solution is exceptionally stable.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
There should be a profile where I can see what files Sophos is scanning.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
Its AI algorithms provide excellent protection against attackers.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
| Product | Market Share (%) |
|---|---|
| Intercept X Endpoint | 1.6% |
| Symantec Endpoint Security Enterprise | 0.5% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 72 |
| Midsize Enterprise | 22 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.
Harness the Power of a Deep Learning Neural Network
Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.
Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.
Stop Ransomware in Its Tracks
Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.
Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.
Intelligent Endpoint Detection and Response (EDR)
The first EDR designed for security analysts and IT administrators
Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.
Extended Detection and Response (XDR)
Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.
Managed Detection and Response
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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