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| Product | Mindshare (%) |
|---|---|
| Insider | 1.7% |
| Kore.ai | 1.4% |
| Other | 96.9% |
Bring data, personalization, and cross-channel experiences together.
We empower marketing and CX teams worldwide to unify data and leverage AI to deliver seamless cross-channel experiences—all from a single platform. Discover why global enterprise brands and one-third of Fortune 500 companies use Insider to engage with customers across Web, App, Email, SMS, WhatsApp, and more.
Here’s an overview of the features and functionality that make Insider the #1 choice for marketers worldwide.
Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things. With Kore.ai-built chatbots digital customer interactions become faster, smoother and more human, and employee work simpler and more efficient. Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016.
We monitor all AI Customer Experience Personalization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.