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Insider vs Jamf Connect comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insider
Ranking in AI Customer Experience Personalization
16th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Customer Data Platforms (CDP) (12th)
Jamf Connect
Ranking in AI Customer Experience Personalization
14th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
ZTNA as a Service (11th)
 

Mindshare comparison

As of November 2026, in the AI Customer Experience Personalization category, the mindshare of Insider is 1.0%, up from 0.4% compared to the previous year. The mindshare of Jamf Connect is 0.8%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Jamf Connect0.8%
Insider1.0%
Other98.2%
AI Customer Experience Personalization
 

Featured Reviews

reviewer2858913 - PeerSpot reviewer
Marketing Specialist (Acquisition & Retention) at a manufacturing company with 10,001+ employees
Retargeting campaigns have reduced booking cancellations but new users still need clearer guidance
I believe that retargeting is the best feature that Insider offers. The ease of use and the results are why the retargeting feature stands out for me. Insider reads the results near real-time and provides AI segmentation. We only need to prompt, and then Insider will work to determine which segment is best for each campaign. Insider has helped me to reduce cancellation bookings by about 15% year-over-year. This is tracked through Insider; however, we also add additional attribution using AppsFlyer. We see significantly fewer employees needed for outbound calls because with Insider, we perform a reconfirmation of booking schedules automatically. This allows us to reduce the need for customer service outbound agents, and Insider has also helped us reduce cancellations.
Robert Ojok - PeerSpot reviewer
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer with 10,001+ employees
Unified sign-on has simplified password management and now secures our mobile workforce
The ability to have a single password for the local device and the same password for the IDP is part of our security requirements. Jamf Connect integrates with multi-factor authentication from any IDP and facilitates initial device enrollment. It ensures that when a new user sets up the device, they sign in with their IDP username and password, which then creates the profile on the device. Furthermore, Jamf Connect is now integrated into Jamf Self Service Plus, providing a single dashboard for user password management and allowing users to sync and change their passwords. Additionally, Jamf Connect enhances security by offering two-factor authentication and permitting users to manage or seek help through support features directly within the app.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Insider is simple to use, making it easy to learn and navigate the platform, so the learning curve is fast."
"Insider has helped me to reduce cancellation bookings by about 15% year-over-year."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."
"Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP."
"The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."
"It is easy to integrate into any existing IT workflow."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"Jamf Connect has quite a nice interface, and the password synchronization and SSO elements are particularly good."
 

Cons

"I think that Insider can be improved on the UI side because for someone with experience, Insider would be a very great tool."
"I did not enjoy using Insider AI to generate copies, push copies, and messages."
"What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."
"The logs are an area with a shortcoming."
"The configuration could be faster."
"However, there is a concern about pricing because Jamf Connect is a separate application that requires additional payment."
"The solution’s technical support is bad and should be improved."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
 

Pricing and Cost Advice

Information not available
"The pricing is definitely on the higher side."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The solution's price is reasonable."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"The pricing is good."
"It's relatively inexpensive."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"I rate the cost as three out of ten, with ten being the highest."
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Top Industries

By visitors reading reviews
Manufacturing Company
25%
Construction Company
18%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
16%
Construction Company
11%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Insider?
The price is not very cheap for Insider, especially when compared to other platforms in the same category, such as those with a closed design and a brand that is not very famous in the market. I th...
What needs improvement with Insider?
Insider can be improved. It has a great design compared to some platforms such as Salesforce Marketing Cloud, but when comparing it to newer platforms starting in Brazil, such as Braze and MoEngage...
What is your primary use case for Insider?
My main use case for Insider was to use the trigger of price drop of OLX item prices using web push. We did not have the web push channel before Insider; we only used channels such as app push, ema...
What needs improvement with Jamf Connect?
Jamf Connect is pretty good software and well developed. I just wish it would also be available for Windows, but I am not sure if it is there or not.
What is your primary use case for Jamf Connect?
Jamf Connect is used for logging in from the Mac to our Okta, or connecting to my organization network, which helps Mac connect with the office network without any VPN. Whenever we log in to our Ma...
 

Comparisons

 

Also Known As

No data available
Wandera, Wandera Private Access
 

Overview

 

Sample Customers

Information Not Available
Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Find out what your peers are saying about Insider vs. Jamf Connect and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.