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Infraon IMS vs LiveAssurance comparison

EverestIMS and BlueCat are both solutions in the IT Infrastructure Monitoring category. EverestIMS is ranked #56, while BlueCat is ranked #35 with an average rating of 9.0. EverestIMS holds a 0.6% mindshare in IM, compared to BlueCat’s 0.4% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 100% of BlueCat users who would recommend it.
Infraon IMS
Read 8 Infraon IMS reviews
  • 1,027 Views
  • 637 Comparison Views
100% willing to recommend
LiveAssurance
Read 3 LiveAssurance reviews
  • 585 Views
  • 562 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 27, 2025

LiveAssurance and Infraon IMS are competitive products in the IT management solutions market. Infraon IMS appears stronger due to its comprehensive feature set and perceived high value.

Features: LiveAssurance offers intuitive design, efficient issue resolution, and user-friendly navigation. Infraon IMS provides advanced analytics, integrated monitoring tools, and extensive IT management capabilities, making it ideal for organizations requiring a broad solution.

Ease of Deployment and Customer Service: LiveAssurance is known for rapid deployment and accessible support suitable for quick implementation. In contrast, Infraon IMS, while complex to deploy, offers strong customer service that assists effectively during transition and long-term use.

Pricing and ROI: LiveAssurance has competitive pricing focused on affordability, delivering solid ROI for smaller setups. Infraon IMS, despite higher upfront costs, justifies investment with its extensive functionalities, delivering strong ROI for larger and complex organizational needs.

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To learn more, read our detailed Infraon IMS vs. LiveAssurance Report (Updated: January 2026).
Buyer's Guide
Infraon IMS vs. LiveAssurance
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in IT Infrastructure Monitoring
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (90th), Server Monitoring (35th), Cloud Monitoring Software (52nd)
LiveAssurance
Ranking in IT Infrastructure Monitoring
35th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Infraon IMS is 0.6%, up from 0.2% compared to the previous year. The mindshare of LiveAssurance is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
LiveAssurance0.4%
Infraon IMS0.6%
Other99.0%
IT Infrastructure Monitoring
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Maharajan S
VSO at a computer software company with 501-1,000 employees
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
Read full review
Bob Stiles - PeerSpot reviewer
Bob Stiles
Cyber Security Architect Engineer at a financial services firm with 5,001-10,000 employees
Offers proactive issue detection through customized alerts enhances troubleshooting
We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The feature that I like the most and the best part is the customization."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The backup, restore, and comparison features are all good."
"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."
"Thanks to BlueCat, we have not experienced any downtime in the past two years."
"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."
"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."
"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."
 

Cons

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Email support is a bit slow. Once you drop an email, it takes time."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"BlueCat Infrastructure Assurance does not support all network security devices."
"BlueCat Infrastructure Assurance does not support all network security devices."
"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."
"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
 

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"The pricing is reasonable, given the features that they provide."
"Licensing is calculated on a per-user basis."
"BlueCat Infrastructure Assurance meets our budget requirements."
"BlueCat Infrastructure Assurance is reasonably priced."
"The pricing for BlueCat Infrastructure Assurance is fairly comparable."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
See all answers
What is your experience regarding pricing and costs for BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance is reasonably priced.
See all answers
What needs improvement with BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...
See all answers
What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.
See all answers
 

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Compared 14% of the time
PRTG Network Monitor vs Infraon IMS Logo
PRTG Network Monitor vs Infraon IMS
Compared 10% of the time
BMC TrueSight vs Infraon IMS Logo
BMC TrueSight vs Infraon IMS
Compared 9% of the time
More Infraon IMS Competitors
No data available
 

Product Reports

Buyer's Guide
Infraon IMS
January 2026
Infraon IMS reportDownload Infraon IMS product report
Buyer's Guide
LiveAssurance
January 2026
LiveAssurance reportDownload LiveAssurance product report
 

Also Known As

Everest IMS
Indeni
 

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?
  • Stable Performance: Provides consistent network oversight.
  • Customizable Dashboards: Role-based, interactive GUIs for tailored views.
  • Real-Time Monitoring: Comprehensive network visibility and alerts.
  • Workflow Automation: Streamlines operational processes.
  • Configuration Backup: Ensures data integrity and easy recovery.
  • Granular Reporting: Delivers detailed insights and analysis.
  • Intuitive Interface: Enhances user interaction and experience.
  • Quick Device Discovery: Facilitates effective network management.
  • Email Alerts: Keeps users informed on device status.
  • CSV Upload: Manages high-volume device data efficiently.
What benefits do users find in Infraon IMS?
  • Centralized Access: Simplifies firewall and device management.
  • Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
  • Flexible Deployment: Support for global locations with cloud and on-premises options.
  • Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

LiveAssurance offers a comprehensive platform designed to enhance efficiency and decision-making through its advanced capabilities.

LiveAssurance provides an integrated approach to streamline operations with real-time data analytics and robust security features. Its scalability and ease of integration make it a versatile choice for enhancing operational productivity.

What are the key features of LiveAssurance?
  • Real-Time Data Analytics: Delivers insights to improve decision-making with up-to-date data.
  • Advanced Security: Protects sensitive information with industry-standard security measures.
  • Seamless Integration: Easily integrates with existing systems for smooth operation.
  • User-Friendly Interface: Simplifies navigation and use without extensive training.
What benefits or ROI can users find in reviews of LiveAssurance?
  • Increased Efficiency: Users report enhanced productivity with streamlined processes.
  • Cost Savings: Reduction in operational costs due to automation and optimization.
  • Improved Decision Making: Access to real-time analytics aids strategic planning.
  • Enhanced Security: Ensures data protection and compliance, reducing risks.

Industries like finance and healthcare implement LiveAssurance to manage complex data environments effectively; finance benefits from advanced analytics for risk assessment, while healthcare leverages security features for patient data protection, driving better outcomes and compliance.

BlueCat
 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex
Buyer's Guide
Infraon IMS vs. LiveAssurance
January 2026
Free Report: Infraon IMS vs. LiveAssurance
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