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Informatica Intelligent Cloud Services vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Informatica Intelligent Clo...
Ranking in Integration Platform as a Service (iPaaS)
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Workato
Ranking in Integration Platform as a Service (iPaaS)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Informatica Intelligent Cloud Services is 0.7%, up from 0.4% compared to the previous year. The mindshare of Workato is 4.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Argha Das - PeerSpot reviewer
Good tool, especially if you're using cloud services and an S3 bucket
There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name. Moreover, the support team could improve by adding things like file transfer status updates. Also, if someone modifies a job and then leaves the company, that shouldn't disrupt the job for active users. It would be better if the job continued to run smoothly regardless of who modified it.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service and technical support are excellent."
"The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code. When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool."
"This solution allows you to easily access and make use of information that you have in your on-premises environment."
"The most valuable feature of Informatica Intelligent Cloud Services for me is the availability of connectors."
"I rate the solution's scalability a ten out of ten."
"Informatica Intelligent Cloud Services offers a wide variety of services, including Cloud Data Integration, which is akin to a replica of PowerCenter on the cloud. I particularly like the mass ingestion service."
"The data integration and synchronization features in IICS improve the data handling processes."
"Workato is low code, intuitive, and easy to use."
"Workato is less expensive and offers similar integration capabilities."
"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."
"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."
"The initial setup was very easy."
"It is easier to use than other technical open-source technologies."
"It's easy to understand, makes flows and is efficient."
"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."
 

Cons

"The tool is quite good overall, but sometimes the number of modules can be overwhelming. If the development interface could be optimized to have fewer modules, it would be greatly beneficial."
"The product's pricing is definitely an area where a bit of improvement is needed."
"In terms of data volume processing, Intelligent Cloud Services does not match the efficiency of Power Center."
"The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs."
"There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name."
"Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit. The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users. Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services."
"This service could be more cost-effective."
"From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary."
"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
"The data flow and debugging processes need improvement, especially for tracing issues. Additionally, Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads."
"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."
"Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming."
"The data flow and debugging processes need improvement, especially for tracing issues."
"The Electronic Data Interchange (EDI) capabilities could be improved."
"It is tedious to make a tailor-fit function."
 

Pricing and Cost Advice

"The pricing model is something that can be improved."
"The solution is expensive."
"In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option. Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing. We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."
"Workato is an expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
56%
Computer Software Company
9%
Financial Services Firm
9%
Insurance Company
4%
Educational Organization
31%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Informatica Intelligent Cloud Services?
The data integration and synchronization features in IICS improve the data handling processes.
What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap. The affordability may vary based on ho...
What needs improvement with Informatica Intelligent Cloud Services?
The tool is quite good overall, but sometimes the number of modules can be overwhelming. If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub ( /products/github-reviews ) for easier deployment. Though it has a recipe life cycle manageme...
What is your primary use case for Workato?
I am using Workato ( /products/workato-reviews ) for integrating and automating solutions for finance, HR, and IT. Specific use cases include onboarding and offboarding for HR, handling invoices fo...
 

Comparisons

No data available
 

Also Known As

Informatica IICS, IICS
No data available
 

Overview

 

Sample Customers

2-1-1 San Diego, Hastings, AARP , Ace Hardware
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Informatica Intelligent Cloud Services vs. Workato and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.