Workato and Informatica Intelligent Cloud Services (IICS) compete in the iPaaS market. IICS is seen as the superior product due to its comprehensive features, despite its higher price.
Features: Workato is noted for user-friendly integrations, automation capabilities, and efficient error handling. IICS offers extensive data integration, robust data management tools, and advanced data transformation capabilities, catering to complex enterprise needs.
Room for Improvement: Workato could enhance its advanced data transformation functionalities, error handling, and scalability. IICS could benefit from improved workflow simplicity, reduced setup time, and enhanced user interface.
Ease of Deployment and Customer Service: Workato is known for straightforward deployment and efficient customer support. IICS often involves a more complex deployment process but provides effective customer service.
Pricing and ROI: Workato’s competitive pricing appeals to smaller businesses with quicker ROI. IICS’s higher upfront costs align with its extensive features, providing substantial ROI for larger enterprises.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
My impression of their support is positive, and everything is functioning well.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
There are many options available, and the licensing model is quite good, supporting our needs effectively.
The scalability provided by Informatica is commendable.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB.
Informatica Intelligent Cloud Services already integrates with AI platforms, we need to use these tools rigorously and check all these aspects, including machine learning and analytics.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
Informatica Intelligent Cloud Services allows us to manage the entire data lifecycle in the insurance domain, supporting microservices architecture and leveraging AI and machine learning for data discovery, quality, and integration.
Informatica Intelligent Cloud Services can handle a really huge volume of data.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.
Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.
The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.
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