

Infor LN and SAP S/4HANA compete in the ERP software category. SAP S/4HANA has the upper hand due to its comprehensive integration capabilities and real-time data handling.
Features: Infor LN provides manufacturing, planning, and order management, with robust customization and integration options. It also supports stable project and document management. SAP S/4HANA offers extensive integration capabilities, comprehensive ERP functions, and an in-memory database for real-time data processing. Its complex reporting and smooth business operation integration are standout features.
Room for Improvement: Infor LN requires an improved user interface design, enhanced report generation, better integration, and more intuitive setup processes. It also needs a stronger market presence and learning resources. SAP S/4HANA has high pricing and complex integration processes, which could be simplified. Its user interface and available documentation need refinement.
Ease of Deployment and Customer Service: Infor LN offers varied deployment options, such as private, public, and hybrid clouds, but its technical support quality requires enhancement. SAP S/4HANA also provides diverse deployment options with a preference for private clouds. Its customer service is satisfactory, though multiple deployment environments increase the learning curve.
Pricing and ROI: Infor LN is competitively priced with flexible licensing models, offering good ROI through process automation and efficiency improvements. SAP S/4HANA is more expensive, especially for smaller businesses, with complex licensing but delivers substantial value for large enterprises through its integration capabilities. Both products have potential for ROI through different features.
Infor has saved us time by bringing a large division into one language and has saved us money.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
If we can maximize that, we can get the full price benefit of the solution.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
The system is scalable.
Infor is a 100% scalable solution that supports our needs.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
For example, opening a production order should take fewer clicks.
If they can make it a simple drag and drop, low code or no code method, it would be easier.
We have problems with the database, not with Infor - with the Oracle database.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
It's higher compared to similar peer solutions.
Most users or IT professionals typically criticize the high price of SAP license costs.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
It includes an ERP system that is end-to-end from ordering to reporting financials.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
| Product | Mindshare (%) |
|---|---|
| SAP S/4HANA | 5.8% |
| Infor LN | 2.5% |
| Other | 91.7% |

| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 51 |
| Midsize Enterprise | 26 |
| Large Enterprise | 54 |
Infor LN offers advanced production planning and manufacturing capabilities with seamless cloud integration and multicurrency support. It is ideal for mid-sized and large companies looking for integrated operations across finance, logistics, and manufacturing.
Infor LN provides customization and extensibility features, enhancing adaptability for various industries such as aerospace and defense. It enables multinational operations with pre-configured industry-specific accelerators, a recognized user-friendly interface, and robust analytics. While it supports manufacturing, finance, procurement, and CRM across electronics, automotive, and other industries, Infor LN requires improvements in interface simplicity, role setup, and comprehensive planning capabilities. Users find the cloud migration process can be smoother, with better learning resources and community support. Enhancements in automation, AI, and reporting functionalities are needed to fully optimize performance.
What are the key features of Infor LN?Infor LN is primarily used by companies in manufacturing, finance, procurement, and CRM, excelling in electronics, automotive, and aerospace industries. It effectively supports multi-site logistics and operations, handling processes such as sales, distribution, and supply chain management. Companies benefit from its capabilities in project, vendor, and complex product management, with the option to transition towards cloud-based systems as needed.
SAP S/4HANA is an advanced ERP system utilizing in-memory computing, offering real-time analytics and seamless integration. Its user-centric Fiori interface simplifies operations, making it ideal for diverse business needs in finance, logistics, and high-performance data management.
SAP S/4HANA stands out for its in-memory database technology and integrated analytics, which provide organizations with real-time access to data, enhancing business efficiency. It simplifies complex processes through prebuilt scenarios and allows robust customization to fit specific industry needs. The platform is crucial for high-performance data management and decision-making across sectors like finance and logistics, integrating different departments to support digital transformation initiatives. It offers both cloud and on-premise deployment options, catering to large-scale enterprises seeking flexibility, scalability, and improved operational efficiency.
What are the key features of SAP S/4HANA?In industries like finance, supply chain, and manufacturing, SAP S/4HANA supports business processes by integrating core functions and enabling real-time analytics. It enhances financial management, inventory control, and purchasing decisions, making it popular among large-scale users in retail and pharmaceuticals.
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