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Infor LN vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Infor LN enhances efficiency and reduces costs, surpassing SAP for intensive use, providing early positive financial outcomes.
Sentiment score
4.5
SAP S/4HANA delivers positive ROI, particularly for larger companies, enhancing efficiencies and competitive advantages despite initial costs.
Infor has saved us time by bringing a large division into one language and has saved us money.
Project Manager at a aerospace/defense firm with 10,001+ employees
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
6.3
Infor LN's customer service receives mixed reviews, excelling in standard issues but struggling with complex ones and resource limitations.
Sentiment score
6.2
SAP S/4HANA support quality varies by region, with mixed response times and varied user satisfaction, often requiring escalation.
They respond quickly and are helpful overall.
IT System Administrator at Niko d.o.o.
My overall experience contacting Infor technical support is good.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
7.8
Infor LN offers excellent scalability and adaptability, supporting multi-company environments, with rapid user expansion and minimal administration needs.
Sentiment score
7.7
SAP S/4HANA offers scalability and flexibility for medium to large enterprises, though pricing may challenge smaller entities.
The system is scalable.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor is a 100% scalable solution that supports our needs.
Project Manager at a aerospace/defense firm with 10,001+ employees
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.7
Infor LN is highly stable and reliable, with strong user ratings and support, ideal for diverse production companies.
Sentiment score
7.7
SAP S/4HANA is stable, with high user ratings; minor issues are often due to implementation or environmental factors.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

Infor LN needs UI enhancement, better integration, improved customization, and training to boost HR, supply chain, and market reach.
SAP S/4HANA needs improved user experience, integration, cost, AI, documentation, consolidation, mobile compatibility, features, analytics, customization, and pricing.
For example, opening a production order should take fewer clicks.
Project Manager at a aerospace/defense firm with 10,001+ employees
If they can make it a simple drag and drop, low code or no code method, it would be easier.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
We have problems with the database, not with Infor - with the Oracle database.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

Infor LN provides flexible licensing and competitive pricing, with costs varying by user count, company size, and deployment type.
SAP S/4HANA, perceived as expensive, offers robust capabilities appealing to large enterprises, with variable costs and complex licensing.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Head of IT Office Head at a manufacturing company with 10,001+ employees
Infor LN is cost-effective when compared to solutions like SAP.
IT System Administrator at Niko d.o.o.
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

Infor LN provides robust cloud-based solutions with flexible integration, catering to diverse industries with strong support and pre-configured options.
SAP S/4HANA offers an intuitive interface, seamless integration, real-time data access, and industry-specific tools enhancing efficiency and scalability.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
Project Manager at a aerospace/defense firm with 10,001+ employees
The biggest advantage when you start using Infor LN is the implementation accelerators where you have access to pre-configured or pre-tailored data points and dashboards that suit the specific industry.
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
It includes an ERP system that is end-to-end from ordering to reporting financials.
Head of IT Office Head at a manufacturing company with 10,001+ employees
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
126
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Infor LN is 2.5%, down from 5.3% compared to the previous year. The mindshare of SAP S/4HANA is 5.8%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA5.8%
Infor LN2.5%
Other91.7%
ERP
 

Featured Reviews

reviewer2123580 - PeerSpot reviewer
Infor Ln Manufacturing Consultant at a tech vendor with 51-200 employees
Cloud deployment has streamlined complex manufacturing projects and supports faster implementations
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it more flexible for users. The improvement needed in this area is around twenty percent. Seventy to eighty percent is user-friendly, but if Infor can put more energies into making this easier, that would be beneficial. Extensions and any customizations are also a bit technical. If they can make it a simple drag and drop, low code or no code method, it would be easier. Another area for improvement is AI integration. As we are in the AI era, Infor is putting energies into integrating AI within the application, but they are still in progress. If AI can be integrated so that customers or users can interact with it, that would be beneficial. If users want any information from the system or application, it should be a chat-based, user-friendly interaction so that they can get insights in real time. AI integration would add an advantage on a greater level, and Infor should focus on this improvement area.
MuhammadNadeem3 - PeerSpot reviewer
Manager Sap at PTCL
Integrated workflows have streamlined hiring, purchasing, and daily operations across departments
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Computer Software Company
7%
Financial Services Firm
6%
Healthcare Company
5%
Manufacturing Company
14%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it ...
What is your primary use case for Infor LN?
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a consultant, specifically an implementation consultant where I implement Infor LN....
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate w...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by exe...
 

Comparisons

 

Also Known As

Infor ERP LN
SAP S4HANA
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor LN vs. SAP S/4HANA and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.