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Infor LN vs Oracle E-Business Suite vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN offers higher returns than SAP through automation, improving efficiency, productivity, and operational cost savings for businesses.
Sentiment score
7.3
Oracle E-Business Suite enhances productivity, reduces costs, and delivers quick ROI through integration and automation, saving users time and money.
Sentiment score
7.9
SAP ERP enhances efficiency and saves costs, though ROI varies and full benefits may need extra BI tool analysis.
Infor has saved us time by bringing a large division into one language and has saved us money.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
SAP ERP did provide value for money.
 

Customer Service

Sentiment score
8.0
Infor LN offers reliable global customer service, but customization challenges and quality improvements are needed in ticket resolutions.
Sentiment score
4.4
Oracle E-Business Suite support praised for knowledge but criticized for inconsistent response times and variable interaction quality.
Sentiment score
7.2
SAP ERP customer service is generally positive, with prompt issue resolution but varying response times and support quality.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
SAP technical support is very good.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
It is not easy to justify something as high priority unless the system is completely down.
 

Scalability Issues

Sentiment score
8.5
Infor LN offers scalable, seamless operations with regular updates, supporting diverse enterprise needs for both cloud and on-premise environments.
Sentiment score
7.5
Oracle E-Business Suite offers scalability and adaptability, though challenges may arise with complex environments and customization demands.
Sentiment score
7.9
SAP ERP is praised for scalability and flexibility, despite integration challenges, catering well to large enterprises with diverse needs.
The system is scalable.
Infor is a 100% scalable solution that supports our needs.
I would say it's fairly easy to scale.
The solution has good scalability, which I would rate around eight out of ten.
I have more experience with highly scalable technologies like Databricks.
It is scalable when moving from one version to another or adding additional components like warehouse management.
The scalability of SAP ERP is excellent.
 

Stability Issues

Sentiment score
7.8
Infor LN is stable and reliable, requiring some training; support effectively resolves performance issues and minor challenges.
Sentiment score
7.4
Oracle E-Business Suite is reliable, with minimal downtime, effective patching, and strong vendor support contributing to user satisfaction.
Sentiment score
8.2
SAP ERP is praised for its reliability, stability, and scalability, with minor issues typically linked to specific configurations.
The system is very stable.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
 

Room For Improvement

Infor LN needs UI enhancements, improved reporting, efficient integration, better HR, expanded AI, and faster service support.
Oracle E-Business Suite needs UI updates, better integration, improved reporting, and enhanced usability for diverse sector needs.
SAP ERP users seek improved usability, integration, lower costs, better support, and smoother upgrades to enhance overall system performance.
For example, opening a production order should take fewer clicks.
We have problems with the database, not with Infor - with the Oracle database.
Our version of Infor LN is quite old, and we have discussed upgrading.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
We are using version 6.0 and it meets our needs.
 

Setup Cost

Infor LN offers competitive pricing with typical user fees of $1,500, though additional costs and flexible cloud options exist.
Oracle E-Business Suite is costly and complex, requiring careful licensing evaluation; valued for functionality despite high fees.
SAP ERP is costly, with high licensing and implementation fees, yet competitive for large enterprises but challenging for small businesses.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
 

Valuable Features

Infor LN is a versatile ERP solution appreciated for customization, automation, industry compatibility, and cost-effectiveness.
Oracle E-Business Suite streamlines operations with integration, internationalization, mobile support, and automation, enhancing decision-making and efficiency.
SAP ERP integrates departmental functions, offers industry-specific customizations, ensures security, and enhances efficiency for large enterprises.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
Oracle E-Business Suite provides everything needed in an ERP.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
 

Mindshare comparison

As of August 2025, in the ERP category, the mindshare of Infor LN is 5.7%, up from 4.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.3%, up from 5.1% compared to the previous year. The mindshare of SAP ERP is 18.5%, down from 22.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Achmad Dimyati - PeerSpot reviewer
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Top Industries

By visitors reading reviews
Manufacturing Company
24%
Computer Software Company
13%
Financial Services Firm
5%
Healthcare Company
5%
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
University
7%
Manufacturing Company
14%
Computer Software Company
11%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales pr...
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Current challenges with Oracle E-Business Suite include certain modules such as Property Manager, which has faced dif...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
SAP ERP could improve by integrating additional components such as digital signatures and barcoding. Having such feat...
 

Comparisons

 

Also Known As

Infor ERP LN
Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: July 2025.
865,576 professionals have used our research since 2012.