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Infor CloudSuite vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Product Configuration and Quoting
6th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (2nd)
Siebel
Ranking in Product Configuration and Quoting
10th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (7th), Order Management Hubs (16th)
 

Mindshare comparison

As of October 2025, in the Product Configuration and Quoting category, the mindshare of Infor CloudSuite is 1.4%, up from 0.4% compared to the previous year. The mindshare of Siebel is 4.9%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite1.4%
Siebel4.9%
Other93.7%
Product Configuration and Quoting
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Felix Maximiliano Obes - PeerSpot reviewer
It provides end-to-end customer management, from marketing all the way to support. Project management is lacking.
Siebel Analytics and the contact management features. This feature is the BI engine built for easy reporting and dashboards to visualize all phases of the customer´s lifecycle and devise the right strategies. The Asset and Product modules are separated and comply with most requirements out of the box for a typical CRM implementation. Also, the Contacts feature is very powerful even allowing for bulk email sending. Campaign and opportunities were used to calculate TOV and worked marvelously well.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Healthcare Company
10%
Educational Organization
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
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Comparisons

 

Also Known As

SyteLine
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Overview

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Sample Customers

PRIDE Industries
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Infor CloudSuite vs. Siebel and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.