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Infor CloudSuite vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Product Configuration and Quoting
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (13th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (6th), Warehouse Management (4th), Cloud HCM (6th), Financial Close Software (5th)
Siebel
Ranking in Product Configuration and Quoting
10th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (6th), Order Management Hubs (12th)
 

Mindshare comparison

As of January 2026, in the Product Configuration and Quoting category, the mindshare of Infor CloudSuite is 2.4%, up from 0.6% compared to the previous year. The mindshare of Siebel is 4.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite2.4%
Siebel4.7%
Other92.9%
Product Configuration and Quoting
 

Featured Reviews

NF
Executive Director at Onsearch
Streamline order processing and client credit status checks with ease
It offers a facility to get data quickly. We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status. It is very easy to configure facilities to extract orders and adjust solutions to business needs.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
8%
Educational Organization
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
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Comparisons

 

Also Known As

SyteLine
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Overview

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Sample Customers

PRIDE Industries
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Infor CloudSuite vs. Siebel and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.