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Infor CloudSuite vs Vtiger CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in CRM
19th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)
Vtiger CRM
Ranking in CRM
35th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
Sales Force Automation (12th)
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Infor CloudSuite is 0.4%, up from 0.3% compared to the previous year. The mindshare of Vtiger CRM is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Valdi Venter - PeerSpot reviewer
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It offers a facility to get data quickly."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"It is a complete wave management system to increase processing efficiency."
"The product's most valuable feature is production planning. It is one of the core features."
"The stability of the solution is perfect. I rate it a ten out of ten."
"The customization capabilities of CloudSuite Industrial are also there."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
 

Cons

"The platform's distribution features need enhancement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The price of the solution is not good."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"Pricing is always an area where there is room for improvement."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
 

Pricing and Cost Advice

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"We are using the free open-source version of Vtiger CRM."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Healthcare Company
11%
Computer Software Company
9%
Educational Organization
7%
Educational Organization
21%
Real Estate/Law Firm
12%
Computer Software Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Vtiger CRM?
The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
What is your experience regarding pricing and costs for Vtiger CRM?
The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...
What needs improvement with Vtiger CRM?
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and ...
 

Also Known As

SyteLine
Vtiger Sales CRM
 

Overview

 

Sample Customers

PRIDE Industries
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Find out what your peers are saying about Infor CloudSuite vs. Vtiger CRM and other solutions. Updated: July 2025.
861,481 professionals have used our research since 2012.