Owner | Director of Operations at Expert Technology Solutions
Real User
2023-07-04T13:49:00Z
Jul 4, 2023
The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand, you can't be adding, "Oh, it's $10 per user, and you have to times that by 20." The fact that it allows unlimited users is very helpful for us.
CRM solutions are designed to manage and analyze customer interactions and data throughout the customer lifecycle, aiming to improve business relationships and retention.CRM systems provide businesses with a consolidated view of customer data, enabling informed decision-making and personalized customer experiences. A robust CRM solution can streamline communication, automate workflows, and increase productivity. By integrating sales, service, and marketing, businesses can significantly...
The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand, you can't be adding, "Oh, it's $10 per user, and you have to times that by 20." The fact that it allows unlimited users is very helpful for us.
We are using the free open-source version of Vtiger CRM.