

Microsoft Identity Manager and Idira IGA compete in the Identity and Access Management category. Microsoft Identity Manager holds an advantage due to its comprehensive feature set within Microsoft's ecosystem, while Idira IGA has the upper hand in automation and reducing manual intervention.
Features: Microsoft Identity Manager offers seamless integration with Microsoft tools, robust synchronization capabilities, and advanced security through conditional access. Idira IGA focuses on reducing manual access management through AI-driven insights, efficient management of privileged access, and rapid integration for hybrid and cloud environments.
Room for Improvement: Microsoft Identity Manager could improve its documentation for complex features, offer more connectors for integration, and enhance real-time update capabilities to reduce on-premise dependencies. Idira IGA can refine workflow management, simplify deployment for legacy systems, and enhance API integration capabilities.
Ease of Deployment and Customer Service: Microsoft Identity Manager caters to both cloud and on-premise environments but may be challenging for less experienced users due to complex setups. Its customer service feedback varies, with some delays reported. Idira IGA, leveraging a cloud-native architecture, allows faster deployment but requires skilled personnel for managing complex setups. Customer support also receives mixed reviews with noted room for improvement.
Pricing and ROI: Microsoft Identity Manager, bundled with premium licenses, is cost-effective for existing Microsoft users and offers a high ROI by capitalizing on existing infrastructure. Idira IGA may incur higher upfront costs but provides operational efficiency through AI-driven solutions, realizing ROI with improved compliance and access management efficiency.
The metrics primarily highlight time-saving and accuracy improvements.
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
The type of support agreement or contract you have with them determines the level of support provided.
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
It is quite scalable, and we can definitely scale up or scale down.
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
The current policy management features are limited, and custom, flexible policies would be ideal.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Opting for multi-year subscriptions can be more economical.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
These features have been impactful in improving our security and compliance.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
| Product | Mindshare (%) |
|---|---|
| Idira IGA | 1.9% |
| Microsoft Identity Manager | 2.0% |
| Other | 96.1% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.
Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it minimizes manual tasks and enhances productivity.
What are the key features?
Which benefits or ROI should users consider?
CyberArk IGA Powered by Zilla is implemented across industries such as finance and healthcare, where regulatory compliance and data protection are critical. It helps organizations enhance their security postures while ensuring compliance with industry standards.
Microsoft Identity Manager is designed for organizations seeking efficient identity and access management across their IT environments. The platform streamlines identity lifecycle management, synchronization, and enhanced security.
Through seamless integration capabilities, Microsoft Identity Manager facilitates the management of user identities, credentials, and roles within an enterprise setting. This service provides an adaptable framework that works well in dynamic IT infrastructures. With its identity synchronization and self-service features, it promotes security and compliance by reducing the risks associated with unauthorized access.
What are the most valuable features?In specific industries like finance and healthcare, Microsoft Identity Manager is utilized for its robust security features and compliance advantages. Organizations can better manage sensitive data and meet industry-specific regulations, all while ensuring efficient access management for their employees.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.