ThousandEyes and IDERA Uptime Infrastructure Monitor compete in network performance monitoring. ThousandEyes offers superior network visibility and predictive monitoring, while IDERA is stronger in infrastructure monitoring and resource optimization.
Features: ThousandEyes offers advanced network visibility into internet, cloud, and internal environments, predictive analytics, and proactive performance alerts. IDERA Uptime Infrastructure Monitor delivers infrastructure resource monitoring with comprehensive dashboards for system health and in-depth performance metrics. ThousandEyes focuses on network-centric strengths against IDERA's concentration on infrastructure resources.
Room for Improvement: ThousandEyes could enhance its pricing transparency, improve integration with legacy systems, and expand its on-premises deployment options. IDERA Uptime Infrastructure Monitor might benefit from streamlining its initial setup process, enhancing its user interface for ease of navigation, and offering more scalable solutions for larger enterprises.
Ease of Deployment and Customer Service: ThousandEyes offers a cloud-based deployment that integrates easily with existing networks, emphasizing user-friendly setup and scalability. Reviews often highlight its responsive customer service. IDERA Uptime Infrastructure Monitor has more complex deployment needs due to its focus on infrastructure management, though its customer service is praised for technical expertise and in-depth support. ThousandEyes favors ease of use, while IDERA appeals to those seeking comprehensive infrastructure knowledge.
Pricing and ROI: ThousandEyes might have higher initial setup costs, but it offers significant ROI through improved network performance and reduced downtimes. IDERA Uptime Infrastructure Monitor is considered competitively priced given its features, with ROI realized through better infrastructure efficiency and management. ThousandEyes is suitable for those focused on enhanced network performance, while IDERA provides substantial returns for infrastructure monitoring investments.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.4% |
| IDERA Uptime Infrastructure Monitor | 0.2% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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