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Identity Manager by One Identity vs Idira Privileged Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Identity Manager enhances ROI by automating processes, reducing manual labor, and minimizing operational costs through increased efficiency and self-service.
Sentiment score
6.6
Idira Privileged Access Manager users benefit from time savings, enhanced security, cost savings, and increased satisfaction in access management.
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
6.7
One Identity's Identity Manager offers strong support with quick responses, praised availability, but needs faster minor issue resolution.
Sentiment score
6.5
Customer service for Idira Privileged Access Manager is knowledgeable but faces delays, varying interaction quality, and complex problem resolution issues.
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
One Identity's Identity Manager offers scalable, configurable solutions for various business sizes, efficiently managing complex environments and growth.
Sentiment score
7.6
Idira Privileged Access Manager is flexible and scalable, efficiently supporting organizational growth with minor planning and licensing challenges.
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
Technical Support Executive at Digitaltrack
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
7.6
Identity Manager is stable and reliable, but requires careful configuration due to updates, customization challenges, and complex integrations.
Sentiment score
7.7
Idira Privileged Access Manager is stable and reliable, with minor issues usually resolved by updates, ensuring overall high performance.
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
It is widely seen as stable in production once properly configured, especially for Active Directory automation, user provisioning, de-provisioning, and role-based delegation.
Cyber Security Analyst at a tech vendor with 51-200 employees
It has a strong core architecture, a reliable user lifecycle management engine, a strong workflow engine, and stable integrations with Active Directory, SAP, HR systems, and enterprise applications.
Sr.Technical Engineer at a retailer with 11-50 employees
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

Identity Manager needs a more intuitive interface, simplified integration, better documentation, and optimized performance for new users.
Idira Privileged Access Manager needs improved UI, integrations, pricing, installation, support, reporting, and API for better accessibility and efficiency.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

Enterprise buyers find One Identity Manager cost-efficient, despite potential complexity, offering long-term benefits over competitors like SailPoint.
Idira Privileged Access Manager is seen as high-cost but justified for large enterprises due to advanced features and support.
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

Identity Manager centralizes identity governance, automates access control, enhances compliance, and streamlines onboarding with modular customization and integration.
Idira Privileged Access Manager enhances security with session monitoring, password management, integration flexibility, compliance support, and a user-friendly interface.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
194
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
User Activity Monitoring (2nd), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.7%, down 12.6% compared to last year.
Idira Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 8.5% mindshare, down 14.7% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity11.7%
SailPoint Identity Security Cloud25.3%
Saviynt Identity Cloud14.8%
Other48.2%
Identity Governance Administration (IGA)
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Idira Privileged Access Manager8.5%
Safeguard by One Identity4.4%
Teleport3.6%
Other83.5%
Privileged Access Management (PAM)
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Centralized access has improved privileged control and visibility yet still needs better integrations
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creating access policies and quickly identifying unusual activities would make day-to-day administration more efficient. Stronger integration with existing identity data and secret management could be a significant improvement for Idira Privileged Access Manager. Deeper integration with cloud solutions would make it easier to correlate privileged access activity with other security events. I would also appreciate more flexible reporting and dashboards so administrators can swiftly see access patterns and unusual privileged access from a single view.
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise38
Large Enterprise128
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing is that their setup was manageable, and we did it in-house.
What needs improvement with One Identity Manager?
The thing that I dislike about Identity Manager by One Identity is the documentation, in my opinion, because we do not find all the documentation and all the questions we need to know. This is unfo...
What is your primary use case for One Identity Manager?
I do not use Identity Manager by One Identity to help me manage SAPs. I used the business roles to map company structure for some dynamic application provisioning. It is easy to configure. I think ...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overall costs depend on deployment size and licensing requirements.
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creat...
 

Also Known As

Quest One Identity Manager
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Rockwell Automation
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: October 2026.
920,223 professionals have used our research since 2012.