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UKG vs iCIMS Recruit comparison

The compared iCIMS and UKG solutions aren't in the same category. iCIMS is ranked #13 in ATRS , and holds a 2.5% mindshare in the category. UKG is ranked #5 in CHCM , with an average rating of 8.0, and holds a 5.5% mindshare. Additionally, 100% of iCIMS users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.
iCIMS Recruit
Read 1 iCIMS Recruit review
  • 167 Views
  • 72 Comparison Views
100% willing to recommend
UKG
Read 125 UKG reviews
  • 4,443 Views
  • 1,701 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between iCIMS Recruit and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SmartRecruiters, Greenhouse, Zoho and others in Applicant Tracking and Recruiting Software.

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To learn more, read our detailed Applicant Tracking and Recruiting Software Report (Updated: June 2025).
Buyer's Guide
Applicant Tracking and Recruiting Software
June 2025
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Helped 858,327 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iCIMS Recruit
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Applicant Tracking and Recruiting Software (13th)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (5th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (5th), HR Analytics Software (2nd), Talent Acquisition (6th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. iCIMS Recruit is designed for Applicant Tracking and Recruiting Software and holds a mindshare of 2.5%, down 4.2% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 5.5% mindshare, up 5.5% since last year.
Applicant Tracking and Recruiting Software
Cloud HCM
 

Featured Reviews

CC
Good documentation and customization with fairly straightforward setup
If reporting could be more robust, that would be phenomenal. Any time you're obviously dumping into Excel and having to manually manipulate data it takes time. It would be great if we could do everything in the platform. They do offer some great products. I wish it was all bundled together. They have an Offer Suite you have to pay additional for, which would be great if it was included with their initial product. There are items as a system admin we should have access to change. I do believe iCIMS is working on a certificate solution, where we would be allowed to make some of those changes ourselves.
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Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers good customization and good dashboards."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I like UKG's integration."
"The solution's UI is good. Also, it is very easy to use."
"It is much easier to use and the customer service is better than our previous solution."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The setup process is straightforward."
More UKG pros
 

Cons

"If reporting could be more robust, that would be phenomenal."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"The system is slow sometimes."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
More UKG cons
 

Pricing and Cost Advice

Information not available
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
70%
Manufacturing Company
3%
Computer Software Company
3%
Healthcare Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
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What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
See all answers
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
See all answers
 

Comparisons

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Compared 16% of the time
SAP HCM vs UKG Logo
SAP HCM vs UKG
Compared 12% of the time
Dayforce HCM vs UKG Logo
Dayforce HCM vs UKG
Compared 8% of the time
PeopleSoft vs UKG Logo
PeopleSoft vs UKG
Compared 7% of the time
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Product Reports

Buyer's Guide
Applicant Tracking and Recruiting Software
June 2025
iCIMS Recruit reportDownload iCIMS Recruit product report
Buyer's Guide
UKG
May 2025
UKG reportDownload UKG product report
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

Position Yourself as an Employer of Choice
According to the Talent Board, candidates rank company career sites as the most important tool for researching career opportunities. Enhance yours so candidates can explore your vision and values, as well as open positions. You'll make a stronger impression and forge deeper connections.

Streamline the Candidate Experience Across Multiple ATSs
Create a single, streamlined experience for candidates and HR alike, regardless of your technology environment. You'll ease administration on your end, and improve the candidate experience in the process.

Use Best-in-Class CRM Tools to Measure, Manage, and Market
Keep talent pools warm and informed, simplify administration, and track it all via dashboard analytics. You'll stay top of mind with candidates, and on top of your game 24/7.

iCIMS

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

UKG
 

Sample Customers

NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Buyer's Guide
Applicant Tracking and Recruiting Software
June 2025
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