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UKG vs iCIMS Recruit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iCIMS Recruit
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Applicant Tracking and Recruiting Software (12th)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (5th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (4th), HR Analytics Software (2nd), Talent Acquisition (5th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. iCIMS Recruit is designed for Applicant Tracking and Recruiting Software and holds a mindshare of 2.4%, down 4.4% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 5.5% mindshare, down 5.7% since last year.
Applicant Tracking and Recruiting Software
Cloud HCM
 

Featured Reviews

CC
Good documentation and customization with fairly straightforward setup
If reporting could be more robust, that would be phenomenal. Any time you're obviously dumping into Excel and having to manually manipulate data it takes time. It would be great if we could do everything in the platform. They do offer some great products. I wish it was all bundled together. They have an Offer Suite you have to pay additional for, which would be great if it was included with their initial product. There are items as a system admin we should have access to change. I do believe iCIMS is working on a certificate solution, where we would be allowed to make some of those changes ourselves.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers good customization and good dashboards."
"The setup process is straightforward."
"It is much easier to use and the customer service is better than our previous solution."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"The pay policies and approvals are valuable features."
"I like UKG's integration."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
 

Cons

"If reporting could be more robust, that would be phenomenal."
"UKG could be a little more flexible in some areas."
"The product's integration features need improvement."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The system is slow sometimes."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
 

Pricing and Cost Advice

Information not available
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
84%
Computer Software Company
2%
Healthcare Company
1%
Manufacturing Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SmartRecruiters, Greenhouse, phenom people and others in Applicant Tracking and Recruiting Software. Updated: May 2025.
850,349 professionals have used our research since 2012.