We performed a comparison between IBM WebSphere BPMS and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the feature in which we can trace back instances."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"The UI capabilities of the solution are great. The speed of delivery is good."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The iTerm suite is also crucial for visibility and optimization."
"It's probably the best product out there."
"The product has a flexible interface for development."
"There are a lot of ready to use orchestration custom packs."
"The data visualization is good."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"Sometimes there are tasks that failed without any reason."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"The solution lacks acceptable stability."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"Efficiency of some features could be improved."
"We cannot perform GUI automation using the tool."
"I would like a user experience module to be added."
"There can be gaps in integration."
Earn 20 points
IBM WebSphere BPMS is ranked 32nd in Process Automation while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. IBM WebSphere BPMS is rated 6.6, while ServiceNow Orchestration is rated 8.2. The top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". IBM WebSphere BPMS is most compared with , whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration. See our IBM WebSphere BPMS vs. ServiceNow Orchestration report.
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We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
