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IBM Trusteer vs Kount comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Trusteer
Ranking in Fraud Detection and Prevention
12th
Average Rating
9.0
Reviews Sentiment
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kount
Ranking in Fraud Detection and Prevention
17th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Trusteer is 2.7%, down from 3.9% compared to the previous year. The mindshare of Kount is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention Market Share Distribution
ProductMarket Share (%)
IBM Trusteer2.7%
Kount1.4%
Other95.9%
Fraud Detection and Prevention
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
AI and machine learning capabilities improve fraud management
For IBM Trusteer, one of the advantages is its AI and machine learning capabilities, which are very strong. The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience. It operates quickly and can intelligently cover a wide range of threats in the field. The Adaptive Authentication feature allows for frictionless operation for the user. Based on its AI intelligence and intelligence sets, it enables frictionless flow and only creates the need for further authentication based on what it has intelligently gathered about that session. Two different users will have different login experiences based on their history and behavioral analysis that tells the system whether to proceed with the transaction or pause it, protecting users from account takeovers or new account frauds. Integration is straightforward using JSON integration. It is easy to integrate with banking solutions or middleware solutions that financial institutions already have, both from the front end and back end. Whether it is a single-paged application or a multi-page application, there are different snippets and code bases for various types of integrations with back-end applications. IBM Trusteer captures customer ID and user ID at every session, enabling it to follow users through their journey through the banking application. It has its own real-time dashboard that allows fraud analysts to quickly make decisions about ongoing activities and determine whether to deny or allow transactions. It protects sensitive information of users through session and transaction-based monitoring, capturing CSID, customer ID, and user ID, enabling analysts to take swift, real-time action.
Chris Zappato - PeerSpot reviewer
Features a large database of fraud signals and indicators to stop fraud in its tracks
At my old company, I used to use a tool called Sift. It's another great tool, but I prefer Kount. The major differences between the two solutions are how they're laid out and how fast you can gather as much information as possible. I personally prefer Kount — that's my personal preference. I've worked with both platforms for many years. I personally prefer Kount for the way that they display information and for the variety and flexibility they offer when it comes to the rules — from very simple to very complex. Kount is better designed for catching fraud, detecting fraud, and preventing fraud. Sift is also great; you will not go wrong if you go with Sift, but I personally prefer Kount.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
"The most valuable feature is its ability to create your own ruleset and edit it whenever you want. Their reporting functionality is very helpful. It's really robust."
"The initial setup was absolutely straightforward. Within a week I was fully working."
"It's an in-depth, all-in-one solution."
 

Cons

"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"They could do a little bit better with chargeback management. There are other solutions out there that I've heard about, like Accertify that have a better chargeback platform where they're integrated more with the banks or in terms of how the workflow is and how you can respond to chargebacks."
"The time that is taken to go to Kount and come back should be in the order of around 100 milliseconds or less. And our context was taking around 200 to 300 milliseconds. We didn't want the extra load of 100 milliseconds to happen, so if the two rounds of stability could be cut to one, that would be very helpful."
"The rule system and automation could be expanded a little bit more."
 

Pricing and Cost Advice

Information not available
"I think the pricing is great — I think it's totally worth what they're charging because the benefits are great."
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Top Industries

By visitors reading reviews
Financial Services Firm
47%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Computer Software Company
15%
Retailer
12%
Financial Services Firm
12%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Trusteer?
The solution is somewhat expensive. IBM could improve their pricing structure. It comes with both licensing and professional services as separate entities that must be purchased before proceeding. ...
What needs improvement with IBM Trusteer?
During integration, it is difficult to fully integrate within a specified time, primarily because code snippets must be installed on every page. This makes the process more challenging based on use...
What is your primary use case for IBM Trusteer?
IBM Trusteer is an anti-fraud solution that is used for account takeover fraud, new account fraud, account fraud, and online frauds on platforms such as mobile platforms and web applications.
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Comparisons

 

Overview

 

Sample Customers

Banco Satander
CD Baby, Crate & Barrel, Domino's Pizza, Dunkin' Brands, Hydrobuilder, Jagex, JOANN Fabric & Crafts, Leatherman, Micro Center, Staples, The Iconic, The Source, The Vitamin Shoppe, TickPick and WebJet.
Find out what your peers are saying about IBM Trusteer vs. Kount and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.