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IBM Trusteer vs Kount comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Trusteer
Ranking in Fraud Detection and Prevention
11th
Average Rating
9.0
Reviews Sentiment
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kount
Ranking in Fraud Detection and Prevention
15th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Trusteer is 2.8%, down from 4.0% compared to the previous year. The mindshare of Kount is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
AI and machine learning capabilities improve fraud management
For IBM Trusteer, one of the advantages is its AI and machine learning capabilities, which are very strong. The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience. It operates quickly and can intelligently cover a wide range of threats in the field. The Adaptive Authentication feature allows for frictionless operation for the user. Based on its AI intelligence and intelligence sets, it enables frictionless flow and only creates the need for further authentication based on what it has intelligently gathered about that session. Two different users will have different login experiences based on their history and behavioral analysis that tells the system whether to proceed with the transaction or pause it, protecting users from account takeovers or new account frauds. Integration is straightforward using JSON integration. It is easy to integrate with banking solutions or middleware solutions that financial institutions already have, both from the front end and back end. Whether it is a single-paged application or a multi-page application, there are different snippets and code bases for various types of integrations with back-end applications. IBM Trusteer captures customer ID and user ID at every session, enabling it to follow users through their journey through the banking application. It has its own real-time dashboard that allows fraud analysts to quickly make decisions about ongoing activities and determine whether to deny or allow transactions. It protects sensitive information of users through session and transaction-based monitoring, capturing CSID, customer ID, and user ID, enabling analysts to take swift, real-time action.
Chris Zappato - PeerSpot reviewer
Features a large database of fraud signals and indicators to stop fraud in its tracks
At my old company, I used to use a tool called Sift. It's another great tool, but I prefer Kount. The major differences between the two solutions are how they're laid out and how fast you can gather as much information as possible. I personally prefer Kount — that's my personal preference. I've worked with both platforms for many years. I personally prefer Kount for the way that they display information and for the variety and flexibility they offer when it comes to the rules — from very simple to very complex. Kount is better designed for catching fraud, detecting fraud, and preventing fraud. Sift is also great; you will not go wrong if you go with Sift, but I personally prefer Kount.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
"The most valuable feature is its ability to create your own ruleset and edit it whenever you want. Their reporting functionality is very helpful. It's really robust."
"It's an in-depth, all-in-one solution."
"The initial setup was absolutely straightforward. Within a week I was fully working."
 

Cons

"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
"The rule system and automation could be expanded a little bit more."
"The time that is taken to go to Kount and come back should be in the order of around 100 milliseconds or less. And our context was taking around 200 to 300 milliseconds. We didn't want the extra load of 100 milliseconds to happen, so if the two rounds of stability could be cut to one, that would be very helpful."
"They could do a little bit better with chargeback management. There are other solutions out there that I've heard about, like Accertify that have a better chargeback platform where they're integrated more with the banks or in terms of how the workflow is and how you can respond to chargebacks."
 

Pricing and Cost Advice

Information not available
"I think the pricing is great — I think it's totally worth what they're charging because the benefits are great."
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Top Industries

By visitors reading reviews
Financial Services Firm
43%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
5%
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Overview

 

Sample Customers

Banco Satander
CD Baby, Crate & Barrel, Domino's Pizza, Dunkin' Brands, Hydrobuilder, Jagex, JOANN Fabric & Crafts, Leatherman, Micro Center, Staples, The Iconic, The Source, The Vitamin Shoppe, TickPick and WebJet.
Find out what your peers are saying about IBM Trusteer vs. Kount and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.