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IBM Tivoli NetCool vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (16th)
Moogsoft
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (32nd), IT Operations Analytics (8th), AIOps (12th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 2.0%, up 1.1% compared to last year.
Moogsoft, on the other hand, focuses on IT Infrastructure Monitoring, holds 1.0% mindshare, down 1.4% since last year.
Network Management Applications
IT Infrastructure Monitoring
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Anything is possible with Tivoli. It's quite a robust system."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"I like the prediction features."
"The tool's event correlation and AI are its strongest parts."
"I find the unsupervised learning algorithms for noise reduction particularly valuable. The algorithm's ability to identify and reduce noise is a feature we initially liked. The anomaly detection feature is excellent for maintaining system uptime as it helps identify problems quickly."
"The Event Management feature is quite valuable."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
 

Cons

"The solution is not user-friendly."
"The solution does not have any AI capabilities."
"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"They should consider including Chatbot."
"The documentation and flexibility for generic integration could be improved."
"The unsupervised learning algorithms in Moogsoft are valuable, but the learning processes, run book creation, and neural feedback areas could be improved."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The product roadmap doesn't align with our roadmap."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"It's a very cost-effective and competitive product."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"When compared to other solutions, it is quite good."
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Top Industries

By visitors reading reviews
Computer Software Company
32%
Financial Services Firm
12%
Manufacturing Company
7%
Educational Organization
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
 

Also Known As

Tivoli NetCool
No data available
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
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