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IBM Service Delivery Manager vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Service Delivery Manager
Ranking in Cloud Management
57th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
OpenText Cloud Service Auto...
Ranking in Cloud Management
36th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Cloud Management category, the mindshare of IBM Service Delivery Manager is 0.1%, down from 0.2% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

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SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
 

Also Known As

Service Delivery Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

Whogohost Ltd., Infinity Computers and Communications Company, Outokumpu, Salesbox, Komsomolskaya Pravda, Seekr, CLOUD M, CenterPoint Energy, Apptimate AB, WeCloud AB, Earth Signal, DSB Consulting, Inventive, SKIData AG
China Merchants Bank, Osiatis
Find out what your peers are saying about Nutanix, VMware, IBM and others in Cloud Management. Updated: June 2025.
861,034 professionals have used our research since 2012.