No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
44th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
376
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of May 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.3%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Operations is 4.1%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Aria Operations4.1%
OpenText Cloud Service Automation1.3%
Other94.6%
Cloud Management
 

Featured Reviews

reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…
AldoDomini - PeerSpot reviewer
Senior System Network Analyst at Net spa
Have faced limitations due to high costs but have maintained reliability over time
The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"Scalability is the most valuable feature to us."
"What I like most about VMware vRealize Operations (vROps) is how it integrates into the vCenter. You'll get a similar hierarchical view of your host, your VMs, your resource pools, etc. I also like the granularity, particularly the fact that you could go pretty deep into the metrics and data retention as well. You could go far back several months to try and plot performance trends, eventually leading up to an issue or post-incident management. I also like the plugins in VMware vRealize Operations (vROps). I find the plugins good, especially because you could plug those into Dell. For example, there was a way to visualize how your Dell infrastructure is performing. You could build dashboards, even custom dashboards for your operational teams. You could take a look at what was going on and also look into people doing incident management, troubleshooting, etc. You could customize your experience with VMware vRealize Operations (vROps), and I found that good as well. I also like the UI of VMware vRealize Operations (vROps) because it's nice and very, very fresh."
"The most valuable features are the Heat Maps, and the various graphs and reporting features it has."
"I've had no issues with stability, to be honest; it's worked really well."
"We use the product to minimize downtime, as well as be in a position to plan for future growth."
"Get it. It's the best. No problems. It's a great product. I love it."
"Capacity planning is the most valuable feature, as far as the storage is concerned, your servers are concerned, your ESX environment is concerned; when you need to add more ESX hosts."
"The most valuable feature is being able to go back and pull resources from people who have over-allocated resources, on their request for service."
"The most valuable features of VMware Aria Operations include its excellent monitoring capabilities."
 

Cons

"I haven't found very user friendly things, some are a little tricky."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"I would like fewer restrictions as a software tester."
"We are looking to optimize all the parts. For example, vCenter can be fully deployed automatically, which is not the case with vROps."
"Lately, the chargeback site has improved, but it could be simpler."
"I've had some stability issues with past releases that stopped collecting information."
"I would probably like to see better recommendations. I think sometimes the recommendations for performance optimizations tend to be a little too simplistic."
"From a personal perspective, I would like it made clearer what options are available in the suite that the customer is not using."
"One of the things about vROps is that, it's very robust. If you want to set up a notification, it's very, to me, involved."
"There's none that I can think of, but I don't think I've used it enough to offer an opinion."
"There is a learning curve because it's a complex program. There is a lot to consume in terms of the metrics inside of it."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"So, besides the license overall, you have to pay for the type of support you want. With the license, there is a support cost as well."
"Get the right licensing and increase your licensing as you upgrade and grow. If you get the wrong licensing, it will be expensive, especially if you plan improperly."
"We have licenses on a three year basis. Licensing costs are much higher, but given the stability of the solution, it is a reasonable price."
"We have seen ROI in performance. It used to be our company was giving out eight CPUs to all servers. That was bad performance-wise. People were seeing slow compute times for their applications."
"If you compare the prices of VMware and the cloud solutions along with the components that you may use, I feel that it may be costly."
"We have definitely seen ROI by removing unnecessary servers and VMs. By having vROps as an assistant when it comes to monitoring and managing resources, it has helped us a lot with cost savings and managing expenses."
"We have seen huge ROI. It has certainly reduced troubleshooting."
"In terms of the pricing for VMware vRealize Operations (vROps), I can't remember exactly how much it costs, but it was included in the VMware vSphere enterprise plus licensing package my company paid for."
report
Use our free recommendation engine to learn which Cloud Management solutions are best for your needs.
893,915 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Manufacturing Company
9%
Marketing Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise62
Large Enterprise281
 

Questions from the Community

Ask a question
Earn 20 points
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.