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OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
36th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
375
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of August 2025, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 0.8%, up from 0.6% compared to the previous year. The mindshare of VMware Aria Operations is 7.4%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Amar Sorro - PeerSpot reviewer
Manage and monitor crucial banking operations with deep logging and efficient alerting
The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"With this solution, we are able to see where problems are happening quickly and improve turnaround time, which matters to us."
"Some of the forecasting features give us a picture of, let's say, in six months I know that my storage will be full, or I'll be out of resources. It gives us a little bit of forecasting."
"It gives me more insight on issues like: Do we need to add more hardware to the clusters; when disks are low, to add more disk space. It's a preventive type of maintenance."
"The most valuable feature is determining if more resources are needed, at the hypervisor level, based on the workload of the virtual machines that we have in our environment."
"What I find most valuable is its simplicity, which allows us to seamlessly migrate views from one physical server to another, be it due to resource overloads or transitioning from one set of disks to another."
"It has helped us improve our end users lives with our Horizon VDI monitoring. We can look at our Horizon environment, see our response times for our users, quickly drill into any latency issues, and proactively troubleshoot without the end user not even knowing."
"The initial setup was very straightforward. We spent a few days setting it up, then it was up and running."
"The product's initial setup phase is straightforward."
 

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"While the initial setup was somewhat straightforward, there is some complexity. Going forward, I would like there to be more clarity in the process. Because to complete the setup process, our team had to open up a case with the technical support, and they had to guide us through the process."
"Your range of use will be restricted by the license level you have chosen."
"Technical support is normally good but there is sometimes a delay in their response."
"Certificate Management should be simplified for non-technical staff members."
"With our environment right now, stability is the one sticking point. There hasn't been a great deal of handholding in between the different versions, so we've run into problems with there being what I would call "more than just the average change between versions" and it's caused a loss of data for us in the past."
"I don't find this solution to be intuitive and user-friendly. It's a large and difficult product to learn. We need to search for more information."
"One of the most valuable features was the cluster modeling, but they took that away... They keep saying that it's going to be back in the next release and that's what we're looking for. We really want that back."
"One of the big challenge with vROps is there so much to learn as a user as you're doing it. It is also getting these dashboards in front of the executive committee, so they can actually see the environment."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"Pricing could always be cheaper, but it's acceptable."
"I rate the solution's pricing a seven out of ten."
"The price of the solution is expensive."
"Get the right licensing and increase your licensing as you upgrade and grow. If you get the wrong licensing, it will be expensive, especially if you plan improperly."
"So, besides the license overall, you have to pay for the type of support you want. With the license, there is a support cost as well."
"Most small users don't adopt VMware Aria Operations until it's necessary. Small businesses are looking for it, too. We need more monitoring and insights, so we're analyzing solutions to help us out here. I rate the solution’s pricing a five out of ten."
"The solution requires an annual license which is very expensive."
"The pricing is a little bit expensive. Licensing is an issue because there are always changes, and by that I mean cost increases. And that's not only for vROps but for VMware, vSphere, and all the products that are involved."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.