OpenText Cloud Service Automation vs VMware Aria Operations comparison

OpenText and Broadcom are both solutions in the Cloud Management category. OpenText is ranked #45, while Broadcom is ranked #1 with an average rating of 8.6. OpenText holds a 1.2% mindshare in CM, compared to Broadcom’s 3.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Broadcom users who would recommend it.

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

1,483 Views
1,305 Comparison Views

100% willing to recommend

VMware Aria Operations

Read 376 VMware Aria Operations reviews

16,724 Views
11,038 Comparison Views

94% willing to recommend

OpenText Cloud Service Auto...

VMware Aria Operations

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

VMware Aria Operations and OpenText Cloud Service Automation are competitors in the cloud management industry. VMware Aria Operations has an edge in pricing and support, while OpenText Cloud Service Automation is favored for its advanced features justifying its higher investment.

Features: VMware Aria Operations focuses on performance monitoring, real-time analytics, and capacity planning, offering complete visibility into infrastructure. OpenText Cloud Service Automation emphasizes robust automation, seamless cloud service provisioning, and lifecycle management, differentiating itself with its automation-first approach.

Room for Improvement: VMware Aria Operations could enhance its automation capabilities and improve its user interface for a better user experience. OpenText Cloud Service Automation could benefit from competitive pricing, more extensive analytics features, and streamlined deployment processes to improve user adoption.

Ease of Deployment and Customer Service: VMware Aria Operations provides an easy deployment model, backed by strong support services, for straightforward integration. OpenText Cloud Service Automation offers flexible deployment options with excellent customer service, focusing on adaptability and quality service, making integration smoother.

Pricing and ROI: VMware Aria Operations is known for competitive setup costs, delivering high ROI through efficient resource use and operational savings. OpenText Cloud Service Automation requires a higher upfront investment, justified by its advanced automation features which lead to long-term ROI through reduced manual workflow costs.

To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Operations Report (Updated: August 2026).

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Operations

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Ranking in Cloud Management

45th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Aria Operations

Ranking in Cloud Management

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

376

Ranking in other categories

Virtualization Management Tools (1st)

Mindshare comparison

As of August 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. The mindshare of VMware Aria Operations is 3.7%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Mindshare Distribution
Product	Mindshare (%)
VMware Aria Operations	3.7%
OpenText Cloud Service Automation	1.2%
Other	95.1%

Cloud Management

Featured Reviews

SunpritSingh

Test Lead at a tech services company with 10,001+ employees

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Read full review

AldoDomini

Senior System Network Analyst at Net spa

Have faced limitations due to high costs but have maintained reliability over time

The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."

"The tool's most valuable feature is life cycle management."

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."

"Scalability is the most valuable feature to us."

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."

"One of the most valuable features is the ability to see "before" and "after". It will show you the current state, and then show you what it looks like after it does the optimization."

"The product is a single pane of glass for faults and warnings, for VMs that are undersized or hosts that are undersized or struggling with resources, and for validating that the sizing for a VM is accurate."

"The solution's technical support is responsive."

"There's a feature known as Smart Alerts in vRealize Operations, which I have found to be useful if there's anything going wrong in the infrastructure. What usually happens is that you get so many alerts that you become confused. Smart Alerts give you visibility into your infrastructure and also recommend how to fix the situation. That's a feature which I'm really a fan of."

"The historical performance monitoring and the ability to introduce it."

"The ability to monitor our trending and growth in our environment gives us an idea of when we're running out of capacity, how quick our growth is occurring, and where it's occurring."

"One of the most valuable features is that it gives us granular insight into how the infrastructure is operating and running, down to the storage level, the hypervisor level, even the hardware level. It really gives us a deep dive into what is going on and lets us see. Instead of our having to figure it out, it figures it out for us. It is also user-friendly and intuitive."

"I can go back a little bit, a week or a month, look at the history, to troubleshoot."

More VMware Aria Operations pros

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."

"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."

"I would like fewer restrictions as a software tester."

"I haven't found very user friendly things, some are a little tricky."

"Moving forward, I would like to see some tighter integration with the vSphere Web Client, just so that I don't have to open multiple windows and jump back and forth. We've currently running vSphere 6.7 and there is a lot tighter integration between vROps and vSphere, but it can always be better."

"I think the interface itself could use a little cleanup."

"If it was cheaper, we wouldn't be sad! We'd prefer if it cost less money to maintain or purchase."

"Honestly, I don't think it's as good as it used to be. I think it's gone downhill a little bit."

"It doesn't. No benefits."

"VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."

"In vROps, I would like to have both automation and monitoring together, not two separate things you have to buy. I want them included in one package, one installation."

"As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better."

More VMware Aria Operations cons

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"We have licenses on a three year basis. Licensing costs are much higher, but given the stability of the solution, it is a reasonable price."

"The billing is complicated because every country has a different option. Here in Chile, we don't pay for this kind of service with the Chilean pesos. We use another currency. In the future, I think vROps needs to work with governments for a native solution."

"I have reduced the time to troubleshoot for my customers."

"We have seen huge ROI. It has certainly reduced troubleshooting."

"VMware support is very costly compared to other organizations' support. When you purchase a VMware product, such as vSphere or vROps, the license is perpetual, but you also have to purchase the support service for a number of years. The support service pricing is very high compared to the license, and compared to competitive vendors."

"If one is cheap and ten is expensive, I rate the product price an eight out of ten."

"The solution has a huge cost. If we could just have one license covering everything that vROps can do, that would be great. I would prefer it this way."

"It has reduced time to troubleshoot issues. With our customized dashboards, we can target issues and attribute them to the correct team."

More VMware Aria Operations pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

17%

Manufacturing Company

13%

Financial Services Firm

13%

Outsourcing Company

12%

Construction Company

13%

Financial Services Firm

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	61
Large Enterprise	281

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...

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Is VMware Aria Operations a user friendly solution?

In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...

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What is the most useful new feature of VMware Aria Operations?

For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...

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Comparisons

VMware Aria Automation vs OpenText Cloud Service Automation

Compared 10% of the time

VMware Cloud Director vs OpenText Cloud Service Automation

Compared 7% of the time

Cisco Intersight vs OpenText Cloud Service Automation

Compared 6% of the time

BMC Cloud Lifecycle Management vs OpenText Cloud Service Automation

Compared 6% of the time

Densify vs OpenText Cloud Service Automation

Compared 4% of the time

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SolarWinds Virtualization Manager vs VMware Aria Operations

Compared 7% of the time

IBM Turbonomic vs VMware Aria Operations

Compared 7% of the time

VMware Aria Automation vs VMware Aria Operations

Compared 5% of the time

Nutanix Cloud Manager (NCM) vs VMware Aria Operations

Compared 5% of the time

Densify vs VMware Aria Operations

Compared 4% of the time

More VMware Aria Operations Competitors

Product Reports

Buyer's Guide

OpenText Cloud Service Automation

July 2026

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Buyer's Guide

VMware Aria Operations

July 2026

Download VMware Aria Operations product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)

Overview

OpenText Cloud Service Automation streamlines cloud management by offering scalability and flexibility, allowing businesses to automate processes and reduce manual intervention. This solution empowers organizations to manage resources efficiently and optimize operations.

By leveraging OpenText Cloud Service Automation, companies can automate deployment, management, and scaling of cloud services. It supports integration with existing workflows and ensures efficient resource utilization. Businesses benefit from simplified IT operations, reduced overhead, and enhanced agility. This solution allows for seamless cloud orchestration and offers support for hybrid environments, helping organizations stay ahead in a competitive market.

What are the most valuable features?

Scalability Management: Automates scaling of resources to meet demands without manual input.
Cost Optimization: Provides insights into cost management, reducing overall expenses.
Integration Capabilities: Easily integrates with existing tools for seamless workflows.
Hybrid Cloud Support: Offers flexibility in managing both public and private cloud resources.
Resource Automation: Automates provisioning and lifecycle management for better efficiency.

What benefits should be evaluated?

Improved Efficiency: Reduces manual tasks and automates processes.
Cost Savings: Lowers operational costs through optimized resource management.
Enhanced Agility: Accelerates deployment times and improves time-to-market.
Operational Visibility: Provides detailed insights into resource usage and performance.

Industries such as finance, healthcare, and retail successfully implement OpenText Cloud Service Automation to ensure compliance, enhance customer services, and manage transactions efficiently. The adaptability of the platform supports implementation across diverse business models.

OpenText

VMware Aria Operations provides detailed metrics, graphing capabilities, and historical data for proactive infrastructure management, offering a single pane of glass for comprehensive views, alert notifications, and seamless integration with VMware tools.

VMware Aria Operations is designed for monitoring and optimizing virtual environments, empowering businesses to enhance infrastructure efficiency and manage workloads. With stress ratings and capacity planning, it facilitates troubleshooting performance issues while forecasting resource needs. Automation and integration with VMware tools streamline operations, making it indispensable for maintaining system health and enabling data-driven decisions. Users appreciate its comprehensive infrastructure views, though they note the interface complexity and high pricing as key considerations. Improved automation, third-party integration, and usability are desired enhancements.

What are the key features of VMware Aria Operations?

Single Pane of Glass: Provides comprehensive views of infrastructure for easy management.
Performance Monitoring: Tracks performance with detailed metrics and trend analysis.
Capacity Planning: Offers insights into stress ratings and future resource needs.
Alert Notifications: Effectively notifies users of potential system issues.
Automation and Integration: Streamlines operations with VMware tools.

What benefits should users consider in reviews?

Infrastructure Efficiency: Ensures optimal use of virtual environments for effective workload management.
Operational Visibility: Improves decision-making with detailed insights and analytics.
Resource Optimization: Helps forecast and allocate resources efficiently.
Proactive Management: Facilitates early detection of issues to maintain system health.

VMware Aria Operations' implementation across industries like finance, healthcare, and education showcases its utility in maintaining operational efficiency. It aids in tracking usage metrics and integrating workflows, benefiting sectors with critical performance and resource management needs.

Broadcom

Sample Customers

China Merchants Bank, Osiatis

Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Operations

August 2026

Free Report: OpenText Cloud Service Automation vs. VMware Aria Operations

Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: August 2026.

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