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OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
34th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
375
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of October 2025, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 0.7%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Operations is 6.7%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Aria Operations6.7%
OpenText Cloud Service Automation0.7%
Other92.6%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Amar Sorro - PeerSpot reviewer
Manage and monitor crucial banking operations with deep logging and efficient alerting
The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up, to be scalable with the size of our environment moving forward."
"It gives us visibility into the virtual infrastructure, and even the physical infrastructure, and into the workloads running. We have visibility even at the level of the appliance services. We can monitor everything. We can also create dependency reports, so if a service is down, it will not impact things. It gives us those dependencies brilliantly."
"The performance for monitoring the VM is very good. Additionally, the solution is flexible."
"It gives me metrics that I can share with the rest of my team. I can say, "Look, this server is performing poorly." Even down into the Windows Servers, which are my primary bread and butter, it gives me visibility into situations such as when they're running out of storage and I need to expand the drives. It gives that top-level visibility to get in and fix a lot of problems."
"One of the most valuable features is the ability to compare between AWS/Azure and the local cloud. When customers deploy something on the local cloud, with the same configuration that would apply to AWS or Azure, we can calculate the estimated cost difference between the local cloud and the public cloud. We do this kind of analysis for optimization and it is one of the best features of vROps."
"The most valuable features for us are some of the trending and analysis on workloads. It doesn't just look to see if something is maximized at 100%. It figures out what the normal is for the application, so it's not just if something is maxed out and causing a problem, but if something is higher than normal or running outside of its normal range. This helps us to identify something that other products might not necessarily note as an issue."
"The most valuable feature is the ability to right-size a workload, based on historical data for that workload. It also allows us to "sanity-check" the entire infrastructure by getting monthly reports on how everything is performing and where we can make improvements. That's all done automatically, without any administrator involvement."
"You log in, you see everything that's happening right then. We can also export that, get information, print it out, show it to people. That's a big deal. People want to see that transparency. It's great that way."
 

Cons

"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Adding some intelligence to VMware Aria Operations, such as event correlation, and some level of AI apps will improve the solution, similar to what we see with the more advanced monitoring solutions that we don't currently have."
"There are some delays in response to the solution's technical support, making it an area where improvements are needed."
"It could be more proactive."
"Account management strategy is an area of concern where improvements are needed."
"The one thing that I am always missing is training specific to Horizon. There is no training class you can go to for the Horizon add-on for vROps. I'd like to see specific training for Horizon admins, as opposed to general vSphere admins."
"The solution could improve by having more APIs, customized alerts, and documentation."
"In the beginning, I picked up an implementation that had been designed wrong from the ground up."
"If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"It is an affordable solution that doesn't require any additional costs."
"The optimization is a huge return on investment alone."
"Bundle it in with your license rather than buying it as a separate product. It saves a lot of money that way."
"If one is cheap and ten is expensive, I rate the product price an eight out of ten."
"Our manpower costs have been reduced due to the automation in conjunction with the usage of the dashboard."
"Pricing is good for us. We're non-profit so we get a break on that."
"The licensing is not clear at the moment if the on-premises pricing is the same as on the cloud. I am checking on the pricing. However, you can save a lot of money with the cloud solution because you need to spend time installing, upgrading, and connecting with the on-premises solution. Also, you don't need to spend time scheduling the maintenance and maintaining the solution when using the cloud version."
"The initial costs are a bit on the higher side but the licensing is flexible."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise62
Large Enterprise278
 

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.