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OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
36th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
376
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of January 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.0%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Operations is 4.9%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Aria Operations4.9%
OpenText Cloud Service Automation1.0%
Other94.1%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
AldoDomini - PeerSpot reviewer
Senior System Network Analyst at Net spa
Have faced limitations due to high costs but have maintained reliability over time
The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The most valuable feature would be reporting because if frame or something is not syncing or we have an issue it will report us and give us a warning."
"The most valuable feature is determining if more resources are needed, at the hypervisor level, based on the workload of the virtual machines that we have in our environment."
"I like that it's integrated with the other suite of tools. That's a big plus for the tool. It's well-integrated with Log Insight. We use that integration quite a bit."
"With this solution, we are able to see where problems are happening quickly and improve turnaround time, which matters to us."
"It has allowed me to give the developers insight into what's actually happening underneath the covers. They used to only be able to see their app and now, they can see underneath. We've also given them access to see into the OS and we've given them a full stack view of how their application is performing."
"vRealize has products created especially for virtualized infrastructure by VMware. Its main features are great."
"I can go back a little bit, a week or a month, look at the history, to troubleshoot."
"It provides my team the awareness to see what's going on with the nodes and the clusters. It will then either rebalance them or allow the automation to rebalance them for us."
 

Cons

"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like to see a full RESTful API for everything and PowerCLI modules that interact with more of the different features. It doesn't have a complete API set and it's not a complete PowerCLI module yet. I'd love to see that developed more, to be able to interact with other applications and automation."
"On a specific version, it has been stable. But the whole point of the tool is historical data and, twice now, we have lost all of our historical data, as we've tried to move to the next version of the tool. That really removes a lot of the functionality that we've purchased the tool for."
"Monitoring is useful but if the solution can't automate or function without my input, it's a waste of my time. That's where I found out there are some issues with this product, there are elements that are not as intuitive as they could or should be."
"Enhancing automation features without interruption would be beneficial."
"I think I made a mistake in choosing VMware."
"It is sometimes quite hard to use. If I need details, there is a huge amount of information that I need to review. It isn't a three-click solution."
"VMware Aria Operations is considered overpriced. Customers have commented on the pricing issues, noting that doubling the price is not normal. They are reviewing other options due to this pricing concern."
"Some of the more advanced stuff takes a bit of time to dig into it. It takes a little longer to setup if you want really detailed stuff. They could make the learning curve smoother."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"The licensing is quite expensive for our company."
"We would like to build custom dashboards in the standard license. Right now, this is available in the enterprise license, not the standard license."
"There has been a bit of cost savings in that we could decide to move workloads around a bit better."
"Pricing is good for us. We're non-profit so we get a break on that."
"Our budgets are always tight. We would like to have more features at lower licensing levels for easier access to them."
"The solution has a huge cost. If we could just have one license covering everything that vROps can do, that would be great. I would prefer it this way."
"I rate the solution's pricing a seven out of ten."
"Don't overallocate! This means that you don't have to buy many hosts. You can save money that way."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise62
Large Enterprise278
 

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.