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IBM DOORS Next vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
IBM DOORS Next shortens project completion times and possibly reduces costs by easing reporting for frequently audited companies.
Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
 

Customer Service

Sentiment score
7.1
IBM DOORS Next offers generally efficient customer service, with knowledgeable support, though resolution delays vary by issue complexity.
Sentiment score
6.7
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
We are happy with the technical support from IBM.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
 

Scalability Issues

Sentiment score
7.4
IBM DOORS Next efficiently handles large-scale projects and complex data, supporting scalability and is appreciated for improved document management.
Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
The whole company, at least the development department, used the solution.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
 

Stability Issues

Sentiment score
6.8
IBM DOORS Next stability varies, with some initial setup issues, but many report stability after resolving infrastructure challenges.
Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
 

Room For Improvement

IBM DOORS Next struggles with stability, user interface issues, limited integration, outdated features, and slow support response times.
Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
In my opinion, IBM DOORS Next does not have any Agile support, and that is why for requirement analysis, IBM DOORS Next is correct, but for someone who is working in an Agile process, IBM DOORS Next is not the solution because it is not integrated into the Agile working process.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
 

Setup Cost

IBM DOORS Next is costly with complex licensing but valued for its support, despite limited future development speculation.
Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
I give eight points only because the price is a bit high.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
 

Valuable Features

IBM DOORS Next provides traceability, integration, and scalability, with features like artifact linking, versioning, and web-based efficient management.
Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
We were able to define well-structured requirements with links, and it was similar to using a Word document.
The solution has easy operation, is user-friendly, easily understood, and has better tracking for requirement management.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
 

Categories and Ranking

IBM DOORS Next
Ranking in Application Requirements Management
5th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Requirements Management
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
276
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Project Management Software (1st)
 

Mindshare comparison

As of October 2025, in the Application Requirements Management category, the mindshare of IBM DOORS Next is 8.9%, up from 7.9% compared to the previous year. The mindshare of Jira is 13.7%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Requirements Management Market Share Distribution
ProductMarket Share (%)
Jira13.7%
IBM DOORS Next8.9%
Other77.4%
Application Requirements Management
 

Featured Reviews

Kapil Raikar - PeerSpot reviewer
Has the capability to extend or add extensions to the data model
The user interface of IBM Rational DOORS Next Generation needs to be improved, there is a lot of scope with this. Even though there have been improvements from versions five, six and seven, the UI still has a lot of bugs. There is room for improvement in the APIs that they have exposed for integration. The solution relies on OSLC for integration APIs, but those APIs do not support all the capabilities.
Nathan Akimoff - PeerSpot reviewer
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Government
9%
Aerospace/Defense Firm
8%
Healthcare Company
5%
Manufacturing Company
17%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise56
Large Enterprise149
 

Questions from the Community

What do you like most about IBM Rational DOORS Next Generation?
The tool's most valuable feature is displaying requirements in a tabular format. This means you can see everything laid out in columns and rows. It is more aesthetic compared to other tools. The tr...
What is your experience regarding pricing and costs for IBM Rational DOORS Next Generation?
The solution is slightly high in terms of affordability. I give eight points only because the price is a bit high, which is the only problem since I am the purchasing person, but not the technical ...
What needs improvement with IBM Rational DOORS Next Generation?
We are not interested in integration with lifecycle management tools. If required, we will connect to the local India team for dashboard reporting tools or additional features. I am not an exact us...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Rational DOORS Next Generation, RDNG, Rational Requirements Composer and IBM RRC
Jira Software
 

Overview

 

Sample Customers

Major health insurer
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM DOORS Next vs. Jira and other solutions. Updated: September 2025.
871,408 professionals have used our research since 2012.