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IBM Maximo vs Infor CloudSuite vs Oracle Enterprise Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 27.8%, up from 26.9% compared to the previous year. The mindshare of Infor CloudSuite is 6.7%, up from 4.9% compared to the previous year. The mindshare of Oracle Enterprise Asset Management is 10.6%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Nadun Gamage - PeerSpot reviewer
The product is not user-friendly, and it is very expensive, though it is highly stable
I rate the ease of initial setup a five out of ten. It's not so difficult to set up and configure the product, but it is not entirely easy. We need a set of experienced people to deploy the solution. However, people with experience in Oracle are not difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to configure and integrate it with other solutions for ERP."
"Work order management and scalability enables the businesses' needs to be met."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"​Maximo is very stable. We really do not have problem with stability.​"
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"We were able to scale perfectly.​"
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It is a complete wave management system to increase processing efficiency."
"It is a scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"The whole product is important and valuable to us."
 

Cons

"I feel that the interface is a little too complicated with a large number of fields to enter."
"The initial setup was complex, because it is a complex product."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Vendor management needs enhancement."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"The platform's distribution features need enhancement."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"They could include marketing automation for the product."
"Pricing is always an area where there is room for improvement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"It takes time to properly learn what the product can do."
"The price of the solution is not good."
"The product is not user-friendly."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"$USD700 per agent user."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"The product is expensive. I rate the pricing a five out of ten."
"The tool is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Energy/Utilities Company
11%
Government
10%
Educational Organization
9%
Healthcare Company
11%
Manufacturing Company
11%
Computer Software Company
10%
Educational Organization
7%
Computer Software Company
12%
Energy/Utilities Company
12%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addresse...
What is your experience regarding pricing and costs for Oracle Enterprise Asset Management?
The tool is very expensive. The solution increases the cost by eight percent every year. I rate the pricing a ten out...
What needs improvement with Oracle Enterprise Asset Management?
The product needs to improve the features related to finance, supply chain, and HR administration. The UI must be imp...
 

Also Known As

Maximo
SyteLine
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
averda, Eaton Corp., Hover Automotive India Pvt. Ltd., Kalpataru Ltd, SITA, United Automotive Electronic Systems Co. Ltd., Yarra Valley Water, KEC International Ltd., eVerge Group, Cerner Corp., Standard Life, Company RS a.d. Banja Luka (Telekomunikacije RS a.d., Banja Luka Telecommunications
Find out what your peers are saying about IBM, IFS, Infor and others in Enterprise Asset Management (EAM). Updated: June 2025.
859,533 professionals have used our research since 2012.