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IBM Maximo vs Infor CloudSuite vs Oracle Enterprise Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 28.8%, up from 26.5% compared to the previous year. The mindshare of Infor CloudSuite is 7.1%, up from 4.7% compared to the previous year. The mindshare of Oracle Enterprise Asset Management is 10.7%, up from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
Nadun Gamage - PeerSpot reviewer
The product is not user-friendly, and it is very expensive, though it is highly stable
I rate the ease of initial setup a five out of ten. It's not so difficult to set up and configure the product, but it is not entirely easy. We need a set of experienced people to deploy the solution. However, people with experience in Oracle are not difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most powerful features are the database and integration with CMDB."
"We were able to scale perfectly.​"
"The most valuable feature is the ability to correct maintenance."
"It is configurable, where you can add extra fields to screens and to the database."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"Has a powerful audit combination that helps achieve high accuracy."
"The most valuable feature is asset management maintenance as well as asset management overall."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"The stability of the solution is perfect. I rate it a ten out of ten."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a complete wave management system to increase processing efficiency."
"The whole product is important and valuable to us."
 

Cons

"Although you can create notifications with Maximo, the configuration and options could be improved."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"Revision management of file attachments."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"There are always ways to improve and make things better."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The solution's support service could be better."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"They could include marketing automation for the product."
"The platform's distribution features need enhancement."
"The product is not user-friendly."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"$USD700 per agent user."
"The price of IBM Maximo could reduce, it is expensive."
"The platform's pricing depends on the specific number of users."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"It is a cost-effective solution."
"The pricing is not built on a standard model."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"The tool is very expensive."
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Top Industries

By visitors reading reviews
Educational Organization
28%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
9%
Computer Software Company
11%
Healthcare Company
10%
Manufacturing Company
10%
Educational Organization
8%
Energy/Utilities Company
17%
Computer Software Company
13%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send...
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind o...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addresse...
What is your experience regarding pricing and costs for Oracle Enterprise Asset Management?
The tool is very expensive. The solution increases the cost by eight percent every year. I rate the pricing a ten out...
What needs improvement with Oracle Enterprise Asset Management?
The product needs to improve the features related to finance, supply chain, and HR administration. The UI must be imp...
 

Comparisons

 

Also Known As

Maximo
SyteLine
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
averda, Eaton Corp., Hover Automotive India Pvt. Ltd., Kalpataru Ltd, SITA, United Automotive Electronic Systems Co. Ltd., Yarra Valley Water, KEC International Ltd., eVerge Group, Cerner Corp., Standard Life, Company RS a.d. Banja Luka (Telekomunikacije RS a.d., Banja Luka Telecommunications
Find out what your peers are saying about IBM, IFS, Infor and others in Enterprise Asset Management (EAM). Updated: April 2025.
851,042 professionals have used our research since 2012.