We performed a comparison between IBM Maximo and NetSuite ERP based on real PeerSpot user reviews.Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The most valuable features are the ability to create work orders and preventative maintenance."
"IBM Maximo is the best software for assets management."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"Provides great flexibility."
"The most valuable feature is asset management maintenance as well as asset management overall."
"Every year, they release a new version."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"We can install the bundles based on our needs."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"NetSuite ERP is good for a trading company that involves buying and selling."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"The most valuable feature in NetSuite ERP is the user interface."
"The most valuable feature is that it works according to how the Internet works."
"There are always ways to improve and make things better."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"Coding can be complex when customization is required."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"It would be great if they offered localization for Central America."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"If they could provide more integration options to connect with different products, that would be ideal."
"The solution could be more stable."
"The pricing is high."
IBM Maximo is ranked 2nd in Billing Software with 9 reviews while NetSuite ERP is ranked 1st in Billing Software with 10 reviews. IBM Maximo is rated 8.4, while NetSuite ERP is rated 7.4. The top reviewer of IBM Maximo writes "A rare enterprise asset management system with good ROI and helpful technical support". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". IBM Maximo is most compared with ServiceNow, IFS Applications, JIRA Service Management, ABB Ability Asset Suite EAM and BMC Helix ITSM, whereas NetSuite ERP is most compared with SAP S/4HANA, Oracle ERP Cloud, Oracle E-Business Suite, SAP Business ByDesign and Microsoft Dynamics 365 Business Central. See our IBM Maximo vs. NetSuite ERP report.
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