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IBM Maximo vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
NetSuite ERP
Ranking in Billing Software
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Cloud ERP (2nd)
 

Mindshare comparison

As of May 2025, in the Billing Software category, the mindshare of IBM Maximo is 6.4%, down from 13.2% compared to the previous year. The mindshare of NetSuite ERP is 6.3%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Maximo is very stable. We really do not have problem with stability.​"
"Work order management and scalability enables the businesses' needs to be met."
"The ability to configure and integrate it with other solutions for ERP."
"The most valuable features are the ability to create work orders and preventative maintenance."
"It is configurable, where you can add extra fields to screens and to the database."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"Provides great flexibility."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"I would say that the solution is highly configurable."
"Every year, they release a new version."
"NetSuite ERP is good for a trading company that involves buying and selling."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"It offers reporting flexibilities that were previously unavailable to us."
"The initial setup is easy."
"The most valuable feature in NetSuite ERP is the user interface."
 

Cons

"You can get lost using the application"
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"​Maximo is a big system, so the initial setup is complex."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"The solution is not user-friendly and it is complex to use."
"NetSuite is good for data management, but it's missing payroll features."
"Many features such as local taxation and fund management are not there yet."
"The solution could be more stable."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"If they could provide more integration options to connect with different products, that would be ideal."
"The custom reports could be improved."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"$USD700 per agent user."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"It is expensive."
"The price is less than the cost of daily hours."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"The price of the solution is quite high."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
9%
Educational Organization
42%
Computer Software Company
10%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: March 2025.
849,686 professionals have used our research since 2012.