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IBM Maximo vs Infor CloudSuite vs Oracle Enterprise Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 28.8%, up from 26.5% compared to the previous year. The mindshare of Infor CloudSuite is 7.1%, up from 4.7% compared to the previous year. The mindshare of Oracle Enterprise Asset Management is 10.7%, up from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
Nadun Gamage - PeerSpot reviewer
The product is not user-friendly, and it is very expensive, though it is highly stable
I rate the ease of initial setup a five out of ten. It's not so difficult to set up and configure the product, but it is not entirely easy. We need a set of experienced people to deploy the solution. However, people with experience in Oracle are not difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Work order management and scalability enables the businesses' needs to be met."
"It is configurable, where you can add extra fields to screens and to the database."
"The most valuable features are the ability to create work orders and preventative maintenance."
"Has a powerful audit combination that helps achieve high accuracy."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"Provides great flexibility."
"​Maximo is very stable. We really do not have problem with stability.​"
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It is a complete wave management system to increase processing efficiency."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a very scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The whole product is important and valuable to us."
 

Cons

"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"The initial setup was complex, because it is a complex product."
"There are always ways to improve and make things better."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"I feel that the interface is a little too complicated with a large number of fields to enter."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The solution's support service could be better."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"They could include marketing automation for the product."
"The price of the solution is not good."
"It takes time to properly learn what the product can do."
"The product is not user-friendly."
 

Pricing and Cost Advice

"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"The price of IBM Maximo could reduce, it is expensive."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"$USD700 per agent user."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"I feel it is not very cheap, very economical but also not very expensive."
"The tool is very expensive."
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Top Industries

By visitors reading reviews
Educational Organization
28%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
9%
Computer Software Company
11%
Healthcare Company
10%
Manufacturing Company
10%
Educational Organization
8%
Energy/Utilities Company
17%
Computer Software Company
13%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send...
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind o...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addresse...
What is your experience regarding pricing and costs for Oracle Enterprise Asset Management?
The tool is very expensive. The solution increases the cost by eight percent every year. I rate the pricing a ten out...
What needs improvement with Oracle Enterprise Asset Management?
The product needs to improve the features related to finance, supply chain, and HR administration. The UI must be imp...
 

Comparisons

 

Also Known As

Maximo
SyteLine
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
averda, Eaton Corp., Hover Automotive India Pvt. Ltd., Kalpataru Ltd, SITA, United Automotive Electronic Systems Co. Ltd., Yarra Valley Water, KEC International Ltd., eVerge Group, Cerner Corp., Standard Life, Company RS a.d. Banja Luka (Telekomunikacije RS a.d., Banja Luka Telecommunications
Find out what your peers are saying about IBM, IFS, Infor and others in Enterprise Asset Management (EAM). Updated: April 2025.
851,042 professionals have used our research since 2012.