IBM Maximo Application Suite vs Zuora comparison

IBM Maximo Application Suite

Read 19 Zuora reviews

2,322 Views
1,834 Comparison Views

100% willing to recommend

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM Maximo Application Suite and Zuora based on real PeerSpot user reviews.

Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Maximo Application Suite vs. Zuora Report (Updated: August 2026).

IBM Maximo Application Suite vs. Zuora

Download the complete report

Helped 911,549 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Maximo Application Suite

Ranking in Billing Software

5th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Enterprise Asset Management (EAM) (1st)

Zuora

Ranking in Billing Software

1st

Average Rating

8.4

Number of Reviews

Ranking in other categories

Subscription Management Software (1st)

Mindshare comparison

As of August 2026, in the Billing Software category, the mindshare of IBM Maximo Application Suite is 2.5%, down from 4.3% compared to the previous year. The mindshare of Zuora is 4.5%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Billing Software Mindshare Distribution
Product	Mindshare (%)
Zuora	4.5%
IBM Maximo Application Suite	2.5%
Other	93.0%

Billing Software

Featured Reviews

Antony Mishra

Java Software Engineer at GPA

Asset management has become streamlined and decision-making is now driven by lifecycle data

The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Read full review

reviewer2860848

Risk Advisory Senior Manager at a marketing services firm with 1,001-5,000 employees

Automation has streamlined complex billing and revenue while close times drop significantly

The best features Zuora offers include the automation, which is probably the best they have with the extensiveness of automation and the post-sale tasks that they are able to automate for people so that the close times take a lot less time. The automation helps my clients by ensuring that the billing, payment collection, and revenue recognition are all automated, so they are not having to take extensive time to reconcile billing and ensure payments are collected and make sure the revenue recognition rules are followed. That is all built into the system for them so that they can do that quickly and efficiently. The integration with Salesforce definitely helps streamline my clients' operations there as well as their ERP so that they are not worried about data migration missing the completeness and accuracy. It all integrates seamlessly. Zuora has definitely reduced the close time that it takes my clients to close the periods and it has also helped with their pricing models that they are able to make much more sophisticated and easy to follow within the system. It has reduced the close time by four days, down from a ten day close to a six day close.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The incident management feature is good because it allows you to keep track of and classify issues."

"We were able to scale perfectly."

"The most valuable feature is asset management maintenance as well as asset management overall."

"Reliable, very configurable, and it's all integrated in the same database."

"Our measurable results show that unplanned downtime decreased by a minimum of 15 to 20%, work order processing time decreased by 30%, data consistency across sites significantly improved, and preventive maintenance compliance increased by 20 to 25%."

"Has a powerful audit combination that helps achieve high accuracy."

"The most valuable feature is the ability to correct maintenance."

"Even if we do not look at the full software and we look at smaller use cases within the software, the ROI is often quite substantial."

More IBM Maximo Application Suite pros

"It's an end-to-end solution for managing subscriptions."

"Zuora Workflow is valuable."

"It is some of the most responsive support that I have encountered."

"I like the automated bill generation feature."

"Zuora has positively impacted my organization as it is primarily used for financial records, including billings and other business needs for the business team."

"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."

"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."

"Zuora is perfect for managing customer accounts, payments, and billing, as everything happens on time and their customer support is good, so I would definitely recommend Zuora."

More Zuora pros

Cons

"Coding can be complex when customization is required."

"IBM Maximo is similar to an ARP. Because it's so massive, you can easily get lost using the application."

"Revision management of file attachments."

"Many improvements are needed in the customer support service department because of delays in response, which are very costly."

"The solution is expensive and is quite difficult within this space."

"IBM Maximo can be improved by providing developers with more documentation."

"Whenever we are trying to create an application from scratch, there are some things we cannot do, or when we are trying to reuse XML things, we need to duplicate the same logic and then keep it with a new ID and then use it."

"One way IBM Maximo can be improved is that the interface is not modern or particularly user-friendly."

More IBM Maximo Application Suite cons

"Some areas that could be improved include the API rate limit."

"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."

"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."

"My experience with Zuora's pricing, setup cost, and licensing is that it is expensive."

"Zuora is stable, but we have observed some latency issues quarterly."

"The solution must add more programming languages to build logic."

"While fetching the data, I had faced some issues."

"The documentation that has been provided exists, but it is not particularly useful."

More Zuora cons

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."

"I do not know about the price of the solution. However, this has been an expensive project overall."

"The price of IBM Maximo could reduce, it is expensive."

"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."

"Where available, concurrent licenses can be more cost efficient and provide more flexibility."

"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."

"Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing."

"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."

More IBM Maximo Application Suite pricing and cost advice

"The solution is worth the price."

"Negotiate aggressively. Continue to push on cost until you feel comfortable."

"The tiered pricing model is costly."

"Explore multiple options for implementation."

See which vendors are best for you

Use our free recommendation engine to learn which Billing Software solutions are best for your needs.

See recommendations

911,549 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

10%

Manufacturing Company

10%

Government

Construction Company

Financial Services Firm

11%

Comms Service Provider

11%

Outsourcing Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	3
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	17

Questions from the Community

What needs improvement with IBM Maximo?

There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...

What is your primary use case for IBM Maximo?

I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...

What advice do you have for others considering IBM Maximo?

AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...

What is your experience regarding pricing and costs for Zuora?

Zuora is affordable in India in terms of base costs. However, certification costs are very expensive. The university provides certification for 20,000 INR, which equals approximately $200, making c...

What needs improvement with Zuora?

Zuora could be improved with more training and examples. It is a very steep learning curve because it is a complex system and you definitely need time to make sure it is set up and managed correctl...

What is your primary use case for Zuora?

My main use case for Zuora is that my clients use it extensively. My clients are using Zuora for their billing and payment collection as well as their revenue recognition rules. My clients are full...

ServiceNow vs IBM Maximo Application Suite

Comparisons

Compared 34% of the time

IFS Cloud Platform vs IBM Maximo Application Suite

Compared 6% of the time

Infor CloudSuite vs IBM Maximo Application Suite

Compared 6% of the time

Oracle Enterprise Asset Management vs IBM Maximo Application Suite

Compared 5% of the time

Hexagon EAM vs IBM Maximo Application Suite

Compared 5% of the time

More IBM Maximo Application Suite Competitors

Chargebee Billing vs Zuora

Compared 9% of the time

Stripe Billing vs Zuora

Compared 8% of the time

Recurly vs Zuora

Compared 8% of the time

Certinia Services Billing vs Zuora

Compared 7% of the time

Metronome vs Zuora

Compared 5% of the time

More Zuora Competitors

Product Reports

IBM Maximo Application Suite

Download IBM Maximo Application Suite product report

Download Zuora product report

Also Known As

Maximo

No data available

Overview

IBM Maximo offers advanced asset management with preventive maintenance, asset tracking, and integration capabilities. Its flexibility boosts efficiency and reduces downtime.

Known for its robust asset lifecycle management, IBM Maximo integrates with financial platforms and IoT data sources. It supports maintenance management, process digitization, and inventory purchasing, proving ideal for industries like manufacturing and energy. Users find its predictive maintenance and central asset management key to cost reduction and efficiency.

What are the most important features of IBM Maximo?

Preventive Maintenance: Optimize asset uptime through scheduled tasks and checks.
Asset Tracking: Monitor and manage assets across locations and systems.
Integration Capabilities: Seamlessly connect with financial platforms and IoT sources.
Predictive Maintenance: Anticipate potential failures to minimize downtime.
Comprehensive Reporting: Gain insights through detailed analytics and reports.

What benefits should users look for in reviews?

Reduced Downtime: Efficient maintenance and asset tracking reduce productivity losses.
Enhanced Operational Efficiency: Configurability and integration streamline processes.
Cost Savings: Preventive strategies and predictive analytics cut operational expenses.
Agnostic Integration: Easily adapts to existing systems for smooth operations.
Ease of Use: Intuitive interface supports quick adoption and implementation.

IBM Maximo is widely adopted in manufacturing, telecommunications, and energy sectors, excelling in asset lifecycle management and maintenance processes. Industries enhance efficiency with its centralized management, predictive maintenance, and improved information sharing, aligning operations with comprehensive asset strategies.

IBM

Zuora offers a comprehensive solution for subscription management, focusing on automated billing, customer and revenue analytics, and enhanced operational efficiency. Its features support flexible pricing, streamlined billing cycles, and detailed insights into customer behavior, making it ideal for businesses adapting to subscription-based models. Users experience significant productivity gains and operational improvements.

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast

Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud

IBM Maximo Application Suite vs. Zuora