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IBM Engineering Test Management vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
IBM Engineering Test Management improves efficiency, reduces defects, integrates well with IBM software, enhancing workflow and providing cost savings.
Sentiment score
6.8
OpenText ALM boosts testing efficiency, improving management visibility, cost savings, traceability, and mapping test cases to requirements.
 

Customer Service

Sentiment score
7.1
IBM Engineering Test Management's customer support is praised for responsiveness and effectiveness, with improvements in response times and satisfactory experiences.
Sentiment score
6.2
OpenText ALM/Quality Center's customer service varies, with effective high-level support but delays and mixed expertise at lower levels.
Technical support has been excellent.
Quality is always high yet not perfect.
 

Scalability Issues

Sentiment score
7.7
IBM Engineering Test Management scales smoothly for large organizations with thousands of users and test cases, including automated ones.
Sentiment score
7.3
OpenText ALM Quality Center is praised for scalability, handling many users well, though licensing and resources can be restrictive.
 

Stability Issues

Sentiment score
6.9
IBM Engineering Test Management is reliable and stable, with good performance but occasionally impacted by server configuration and database space issues.
Sentiment score
7.2
Users find OpenText ALM stable, with occasional lags under heavy load, but overall high reliability and uptime with proper setup.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

IBM Engineering Test Management requires a user-friendly interface, enhanced usability, data handling, hierarchical structuring, and seamless integration with automated pipelines.
OpenText ALM faces high costs, complex interface, limited browser compatibility, and lacks flexible integration with Agile processes and tools.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
 

Setup Cost

<p>IBM Engineering Test Management provides robust features and customization with flexible pricing, ideal for large enterprises needing comprehensive test management.</p>
OpenText ALM/Quality Center's high pricing necessitates strategic financial planning, with costs varying by deployment, user volume, and licensing.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

IBM Engineering Test Management is praised for fast, reliable customizable workflows, and robust integrations, particularly in testing and tracking functionality.
OpenText ALM / Quality Center offers robust traceability, integration, and scalability for managing manual and automated testing efficiently.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
 

Categories and Ranking

IBM Engineering Test Manage...
Ranking in Test Management Tools
15th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Load Testing Tools (18th)
OpenText ALM / Quality Center
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd)
 

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of IBM Engineering Test Management is 2.6%, down from 2.9% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 12.6%, up from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

HZ
Scalable and Stable solution with good integration function and support team
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put all the test cases, and put all the build code for the shared location. And then rational that shared location means that RQM has access to the shared location. So, when we execute, if a test case is automated, we can run it from RQM. We need to have the environment ready for it to execute. Once we have that, then we can select the task case. So, by clicking on one button, the other environment is automatically plugged in. Then test results will be automatically transferred back to our RQM. So, in RQM, we can view it, and it is integrated. So we can run the test and the automation from RQM, and the test results will come back. Azure DevOps first test case is there, but then we tried to use Selenium to do half automation. Still, we realized that it wouldn't have the integration. We could do something in the pipeline, but it fires the Selenium test automation code. But then the test results won't be brought back or added to AzureDesk DevOps. That's something that I do hope that there can be another other system that can have this kind of integration. RQM can be improved because it's not related to our server and could be faster. We need to find out how much database storage is needed and keep increasing it. We heard that the latest version of RQM can clean up some old ones and give the same test result. But that one feature we are yet to use. It's a setting that we can set up, and then it goes automatically or gives me the choice to do it manually.
Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.
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Top Industries

By visitors reading reviews
Healthcare Company
20%
Financial Services Firm
16%
Manufacturing Company
14%
Real Estate/Law Firm
10%
Educational Organization
63%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
 

Also Known As

IBM Rational Quality Manager, Rational Quality Manager
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Overview

 

Sample Customers

Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about IBM Engineering Test Management vs. OpenText ALM / Quality Center and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.