OpenText ALM / Quality Center and TestRail are two prominent products in the test management field. TestRail seems to have the upper hand in features and overall user satisfaction despite higher costs.
Features: OpenText ALM / Quality Center is known for comprehensive test planning, requirements management, and advanced traceability. TestRail is recognized for intuitive test case management, ease of integration, and customization. Users indicate that TestRail's streamlined approach offers more flexibility compared to OpenText's extensive functionality.
Room for Improvement: Users suggest OpenText ALM / Quality Center enhance its performance and modernize its technology stack. TestRail users highlight the need for improved advanced reporting features and more in-depth analytics. TestRail receives more favorable mentions regarding user satisfaction in this area due to its ongoing feature updates.
Ease of Deployment and Customer Service: OpenText ALM / Quality Center has a more complex deployment process but offers extensive customer support. TestRail is easier to deploy, with a straightforward setup process and responsive support. Users generally prefer TestRail's deployment simplicity and customer service efficiency.
Pricing and ROI: OpenText ALM / Quality Center has a higher initial setup cost but many users note a positive ROI due to its wide range of features. TestRail's pricing is deemed high by some users but many feel that its usability and feature set justify the investment. Users are divided but TestRail’s perceived value balances its cost.
It acts as an enabler for effective test and program management.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Technical support has been excellent.
Quality is always high yet not perfect.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
OpenText ALM Quality Center is definitely scalable.
I have never experienced any issues with its scalability.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
It has never had any issues.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
I would appreciate AI features that help design test cases based on documented requirements.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It offers good value for money.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
It significantly saves effort in managing test execution and managing all test cases.
TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.
Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!
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