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IBM ECM vs Sharepoint 2010 on Windows server 2012r2-24x7 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ECM
Ranking in Enterprise Content Management
14th
Average Rating
7.8
Reviews Sentiment
2.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Sharepoint 2010 on Windows ...
Ranking in Enterprise Content Management
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.5%, up from 2.4% compared to the previous year. The mindshare of Sharepoint 2010 on Windows server 2012r2-24x7 is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Sharepoint 2010 on Windows server 2012r2-24x70.5%
IBM ECM2.5%
Other97.0%
Enterprise Content Management
 

Featured Reviews

Thinh Tran - PeerSpot reviewer
BPM Consultant at TECHCOMBANK
Has supported enterprise document storage but lacks cloud readiness and AI capabilities
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next release. Specifically, AI is needed for finding documents. The trend is moving toward AI, and for managing many documents effectively, we need AI capabilities. Currently, IBM ECM only handles physical files, not unstructured files. IBM needs to work alongside customers and share best practices for IBM ECM. Reading the IBM Redbook alone is not sufficient for the knowledge we need to build the best architecture for my company. IBM ECM needs to improve the cloud version, such as compatibility with Amazon Cloud, not only IBM Cloud, to make their product more competitive.
RJ
Senior Business Analyst at a construction company with 51-200 employees
Centralized collaboration has transformed intranet projects but search and mobile still need work
Workflow in Sharepoint 2010 on Windows server 2012r2-24x7 has helped my teams by using it for Sharepoint access request forms. The workflow I use involves submission, and when the submission happens, there is an approval of the form. Approval goes to the manager, and once he approves it, it goes to the next phase. For final acceptance, we send it to an end user so he can check mark on it or indicate that the work is done. These are the approval processes we utilize, including out-of-the-box email approval and alerts sent by the system. Sharepoint 2010 on Windows server 2012r2-24x7 has saved time and improved productivity by enabling cost-saving measures. When using one place for all documents, your team can see everything in the latest mode. All they need to do is click the link to access the same place, and follow-up conversations occur on the same page. It definitely saves a lot of time and energy for teams, allowing them to focus less on email exchanges and more on project tasks. Sharepoint 2010 on Windows server 2012r2-24x7 has positively impacted my organization by providing very good collaboration capability. It includes a list, calendar, permissions, and everything that works great for everyone. It offers one centralized place, so there is no need to configure or go to multiple places looking for the same information. Once I update information, everybody syncs on the same data. It also enables tracking changes, restoring previous versions, maintaining document history, and sharing team calendars, organizing the same vision with different kinds of access. This feature definitely contributes to good progress in teams, making it very useful for any organization. Best features Sharepoint 2010 on Windows server 2012r2-24x7 offers include a list and permission capability, team collaboration capability, workflow and approval process capability. All of these capabilities are fantastic, including version control and permission-based access, providing one centralized place where everybody can see everything and update it. If we need to revert back, version control is there, and we can see how much use case it is. It is very efficient for business users. I am a Sharepoint user for a long time, so all of those features are fantastic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am going to continue using it because it is a good product for enterprise document management."
"With the new version of Datacap that we're on now, what had took nine months to train somebody, now takes just a couple weeks."
"The experiences of our internal and external customers have absolutely changed since implementing the solution, as it is a pleasure to use the system to manage the data, we are more organized, we are more agile, we have more information, and we can react to that information better."
"Case Manager’s most valuable feature is its ability to store all of our documents in a single place that we can give the business lines access to."
"It has allowed us to take all of our faxes and put them directly into our systems versus having to print them off first and then scan them in, greatly speeding up our front-end processing and making us a lot more efficient."
"It's given us compliance, the ability to go to cloud or to stay on-prem, it's at the forefront of technology with new products that give us new functionality and business capabilities, and IBM has fantastic, reliable support that has backed us over the years."
"IBM Enterprise Content Management suite (ICN 2.0.3 for FileNet CM 5.2.1) is an enterprise-ready robust collaboration solution for knowledge workers that would meet the broad needs of the entire enterprise (e.g., document-records management, search, scanning (Datacap), cloud ready, etc.), compared to the other competitors' offerings in the market."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"Sharepoint 2010 on Windows server 2012r2-24x7 has positively impacted our organization by keeping us organized, allowing us to share our documentation with clients, and helping our team review things in a timely fashion."
"The main feature of Sharepoint 2010 on Windows server 2012r2-24x7 is making document management easier because it is very simple to use, I can use the console web to share documents with some users, and it is very fast to edit the document together with other colleagues and share it without sending emails."
"My advice to others looking into using Sharepoint 2010 on Windows server 2012r2-24x7 is that if you are looking for a hassle-free implementation, go for it."
"Sharepoint 2010 on Windows server 2012r2-24x7 positively impacts my organization overall through time-saving, cost reduction, and improved collaboration, particularly by eliminating delays for approvals when managers are not on-site."
"Sharepoint 2010 on Windows server 2012r2-24x7 has positively impacted our organization by consolidating all company forms and documents into a single repository, creating a great intranet that avoids the issues of scattered file shares and email communications."
"With Sharepoint 2010 on Windows server 2012r2-24x7, the collaboration, versioning control, and data accuracy improved, allowing us to finish the project in just one month or two instead of six, signifying a potential saving of four months worth of time and salary for the same project."
"My main use case for Sharepoint 2010 on Windows server 2012r2-24x7 is that it serves as a great collaboration tool."
"There is definitely an improved turnaround because of using Sharepoint 2010 on Windows server 2012r2-24x7."
 

Cons

"I would like to see seamless application integration."
"More importantly, it is sometimes overly complex, and requires a lot of work from the infrastructure and administration standpoint; a lot of hands-on patches."
"Datacap's solution development time is sometimes a multiple of other solutions’ development time, even for simple capture processes, because nothing is out of the box."
"Currently, IBM ECM only handles physical files, not unstructured files."
"Technical support is pretty good. It's a crap shoot."
"We abandoned our Case manager solution as it was so complex and cost-prohibitive for us."
"We’d like for it to be able to ingest reports that were created on the distributed side and get them into the same repository, where you have one repository for all reports."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"Although I'm really happy with the current way Sharepoint 2010 on Windows server 2012r2-24x7 works, I think there is still room for some improvement, enhancement, and refinement in its accuracy and reliability of output."
"Regarding improvements for Sharepoint 2010 on Windows server 2012r2-24x7, I found that while it provides flexibility through Sharepoint Designer for creating workflows, there are limitations where I have to write code rather than using the GUI itself."
"Customer support can sometimes involve long phone calls on hold if you call in directly."
"The help section and support for Sharepoint was very lacking."
"Because sometimes I cannot find some documents by searching for words in Sharepoint 2010 on Windows server 2012r2-24x7, I don't know why, but it can be improved."
"Sharepoint 2010 on Windows server 2012r2-24x7 can be improved, particularly since Windows 2010 on R2 server is no longer supported by Microsoft."
"Sharepoint 2010 on Windows server 2012r2-24x7 can be improved with configuration that is simple without becoming complex and does not depend heavily on the IT department."
"Regarding potential improvements for Sharepoint 2010 on Windows server 2012r2-24x7, I note that both products, including the server version, are out of support, so ideally, there should be extended long-term support for security fixes."
 

Pricing and Cost Advice

"Reach out to local IBM partners.​"
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
14%
Outsourcing Company
13%
Manufacturing Company
8%
Construction Company
42%
Financial Services Firm
10%
Wholesaler/Distributor
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise16
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise17
 

Questions from the Community

What needs improvement with IBM ECM?
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next rel...
What is your primary use case for IBM ECM?
I can answer a few short questions about my experience with IBM ECM. On our system, we put documents into IBM ECM, which has helped us with the document management process. We use the store documen...
What advice do you have for others considering IBM ECM?
We use both IBM BPM and Camunda together. We still maintain IBM BPM, and for new development, we develop on Camunda. We continue to use other IBM products. We use IBM BPM and ECM, but we don't use ...
What needs improvement with Sharepoint 2010 on Windows server 2012r2-24x7?
Sharepoint 2010 on Windows server 2012r2-24x7 can be improved by combining it with some other features, such as the ability to restrict a single file by an administrator. That would be the feature ...
What is your primary use case for Sharepoint 2010 on Windows server 2012r2-24x7?
My main use case for Sharepoint 2010 on Windows server 2012r2-24x7 is storing and backing up files from endpoint devices while sharing files securely across users.
What advice do you have for others considering Sharepoint 2010 on Windows server 2012r2-24x7?
On a scale of one to ten, I would rate Sharepoint 2010 on Windows server 2012r2-24x7 a nine. I chose nine out of ten for Sharepoint 2010 on Windows server 2012r2-24x7 because it is good software an...
 

Comparisons

 

Overview

 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Information Not Available
Find out what your peers are saying about IBM ECM vs. Sharepoint 2010 on Windows server 2012r2-24x7 and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.