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IBM ECM vs OpenText Content Manager vs SharePoint comparison

IBM and OpenText are both solutions in the Enterprise Content Management category. IBM is ranked #12 with an average rating of 8.0, while OpenText is ranked #6 with an average rating of 8.4. IBM holds a 2.4% mindshare in ECM, compared to OpenText’s 5.0% mindshare. Additionally, 94% of IBM users are willing to recommend the solution, compared to 86% of OpenText users who would recommend it.
IBM ECM
Read 16 IBM ECM reviews
  • 743 Views
  • 713 Comparison Views
94% willing to recommend
OpenText Content Manager
Read 23 OpenText Content Manager reviews
  • 2,044 Views
  • 1,553 Comparison Views
86% willing to recommend
SharePoint
Read 162 SharePoint reviews
  • 9,636 Views
  • 4,625 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM ECM, OpenText Content Manager, and SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

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To learn more, read our detailed Enterprise Content Management Report (Updated: August 2025).
Buyer's Guide
Enterprise Content Management
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.4%, up from 2.3% compared to the previous year. The mindshare of OpenText Content Manager is 5.0%, up from 3.4% compared to the previous year. The mindshare of SharePoint is 15.1%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint15.1%
OpenText Content Manager5.0%
IBM ECM2.4%
Other77.5%
Enterprise Content Management
 

Featured Reviews

Omar_Ismail - PeerSpot reviewer
A stable solution for automation with high availability
Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.
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Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
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Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vertical scalability, as we can use it across some of our applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"I did not face issues with the product's scalability...The solution's technical support is good."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"For a records management system, Content Manager is a really good system."
"The product can be integrated with different solutions."
"It has a robust search but has often been difficult for people to learn."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"An advantage is integration with your IP directory."
"The most valuable feature of SharePoint is its ease of use."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"SharePoint acts as a version control system, allowing easy recovery of past document versions."
"It facilitates collaboration and the ability to create custom workflows."
"Its most valuable feature is the document library."
"The search feature is valuable."
"The security feature is valuable."
"The most valuable features are the Integrations, web site, and search."
More SharePoint pros
 

Cons

"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The stability of the solution is an area of concern where improvements can be made."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Pricing is an issue, as it is too expensive."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"It's not very good at providing stable and robust add-ins to Microsoft."
"The ease of use should be addressed."
"​The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.​"
"Replication needs improvement."
"The solution should be made more user-friendly for technical and business people."
"We would like more security features, like automating."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"Microsoft support could be better, especially for enterprise troubleshooting. They require a lot of logs and often rely on online support, which does not meet customer expectations."
"The limitations and boundaries must be extended."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
More SharePoint cons
 

Pricing and Cost Advice

"Reach out to local IBM partners.​"
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The platform has medium pricing."
"The pricing is competitive."
"Any extended support from Microsoft is expensive."
"Licensing can be by server or by seat."
"It comes bundled with the Microsoft 365 pricing plans."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
More SharePoint pricing and cost advice
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
33%
Government
10%
Computer Software Company
6%
Outsourcing Company
5%
Government
17%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
6%
Government
13%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise15
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise37
Large Enterprise80
 

Questions from the Community

What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration...
See all answers
What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
See all answers
What needs improvement with IBM ECM?
The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNo...
See all answers
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
See all answers
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
See all answers
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...
See all answers
What do you like most about SharePoint?
The search feature is valuable.
See all answers
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
See all answers
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that...
See all answers
 

Comparisons

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IBM FileNet vs IBM ECM Logo
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Compared 18% of the time
Nuxeo vs IBM ECM Logo
Nuxeo vs IBM ECM
Compared 14% of the time
SAP Extended Enterprise Content Management vs IBM ECM Logo
SAP Extended Enterprise Content Management vs IBM ECM
Compared 9% of the time
OpenText Documentum Content Management vs IBM ECM Logo
OpenText Documentum Content Management vs IBM ECM
Compared 6% of the time
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OpenText Documentum Content Management vs OpenText Content Manager Logo
OpenText Documentum Content Management vs OpenText Content Manager
Compared 11% of the time
OpenText Content Management vs OpenText Content Manager Logo
OpenText Content Management vs OpenText Content Manager
Compared 10% of the time
IBM FileNet vs OpenText Content Manager Logo
IBM FileNet vs OpenText Content Manager
Compared 9% of the time
Alfresco vs OpenText Content Manager Logo
Alfresco vs OpenText Content Manager
Compared 8% of the time
Box vs OpenText Content Manager Logo
Box vs OpenText Content Manager
Compared 3% of the time
More OpenText Content Manager Competitors
OpenText Documentum Content Management vs SharePoint Logo
OpenText Documentum Content Management vs SharePoint
Compared 8% of the time
DocuSign vs SharePoint Logo
DocuSign vs SharePoint
Compared 7% of the time
OpenText Content Management vs SharePoint Logo
OpenText Content Management vs SharePoint
Compared 7% of the time
Box vs SharePoint Logo
Box vs SharePoint
Compared 6% of the time
WordPress Business-Enterprise vs SharePoint Logo
WordPress Business-Enterprise vs SharePoint
Compared 5% of the time
More SharePoint Competitors
 

Product Reports

Buyer's Guide
IBM ECM
September 2025
IBM ECM reportDownload IBM ECM product report
Buyer's Guide
OpenText Content Manager
August 2025
OpenText Content Manager reportDownload OpenText Content Manager product report
Buyer's Guide
SharePoint
August 2025
SharePoint reportDownload SharePoint product report
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
SharePoint 2007, SharePoint 2010
 

Overview

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


 IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                               

IBM

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft
 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Missouri State Courts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Buyer's Guide
Enterprise Content Management
August 2025
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