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IBM DataPower Gateway vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DataPower Gateway
Ranking in Application Infrastructure
12th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Enterprise Service Bus (ESB) (6th), SOA Application Gateways (2nd), API Management (12th)
Zenoss Cloud
Ranking in Application Infrastructure
31st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Event Monitoring (14th), Network Monitoring Software (77th), Server Monitoring (26th), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), Cloud Monitoring Software (39th), AIOps (25th)
 

Mindshare comparison

As of August 2025, in the Application Infrastructure category, the mindshare of IBM DataPower Gateway is 4.6%, up from 3.5% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Mehdi El Filahi - PeerSpot reviewer
Security features meets compliance needs and offers MPGW (Multi-Protocol Gateway) that simplifies integration efforts
While I like IBM products, I'm not an evangelist. I work with Java, Microsoft ASP.NET, and various technologies. I'm not tied to any specific vendor. However, I do find IBM to be a bit greedy. It's a large, profit-driven company. The support team is mostly based in India, and they follow a very structured process and protocol. Sometimes, it feels like playing ping pong with them – lots of back and forth before the problem gets escalated. You might even have to get your sales rep involved to push things along. For me, the support it could be better. Indian support teams aren't inherently bad, but with IBM, it feels impersonal. They respond, sure. But if it's a complex technical issue, they might ask you a lot of questions that just seem designed to waste your time. Sometimes it feels like they hope you'll get frustrated and solve the problem yourself.
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you have an API application in your organization that you want to make safe and secure, in addition to your existing WAF or load balancer, this product comes with all those capabilities:"
"The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things."
"The solution is straightforward and for large organizations, it functions well."
"It is easy to use, easy to install, and it's resilient for high availability."
"Since it is a gateway, it provides a lot of security features."
"It is a scalable solution."
"The performance is good. It's been very stable."
"It can look for the various security threats, productions, payload scanning, and perform routing based on the content type."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The most valuable feature is the flexible discovery mechanism."
"The product offers good documentation that helps with initial training."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
 

Cons

"Scripting needs improvement. It's hard for our customers."
"Traceability could be improved, especially for business operations. The traceability of the transactions could be an improvement point for DataPower to work on. It would be better if they provided JSON support. JSON protocol data has changed format. It started performing internal transformation to JSONx. This might be an additional complexity."
"The components that they include in the product that are, in fact, a WTX, really need to be removed from the product because they tend to fail."
"The solution requires a lot of training manuals in order to get to know it better and to be able to use it effectively."
"The two biggest issues of this solution are the complexity and the maintenance procedures."
"One area that could be improved is the integration with Postgres and SQL databases. Currently, IBM DataPower Gateway only integrates with Oracle databases."
"For the workloads that are not too high, appliance is a little bit expensive."
"The IBM community does not have much engagement from the IT community in Saudi Arabia and developers for this solution are difficult to find."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

"This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment."
"As far as I know, they have a perpetual license for this product. They are paying perpetual fees rather than an annual subscription or annual pricing."
"The appliance is a bit on the expensive side for the workloads that are not too high."
"IBM DataPower Gateway is quite expensive to get resources to work on this product. If the price could be cheaper, I think that will make it a little bit better and easily accessible to smaller clients. Then it could compete with other solutions that are available in the market. There's a whole lot of other solutions available that work well and are cheaper than IBM's products."
"The licensing cost is very expensive."
"The product is expensive."
"The solution is expensive in comparison to other products."
"The total cost of IBM DataPower Gateway would depend on the configuration, but in my experience, it can amount to 60,000 Euros per box, even for the virtual version. Usually, customers need high availability and a non-production environment, so the total price for IBM DataPower Gateway can be quite a lot. It can be 200,000 Euros or a similar figure."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Insurance Company
10%
Computer Software Company
9%
Manufacturing Company
7%
Computer Software Company
16%
Performing Arts
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. So, the price could be more fl...
What needs improvement with IBM DataPower Gateway?
The DCDR process should be less complex. AI should improve developer efficiency and effort. Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can wri...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

RBL Bank, Availity
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about IBM DataPower Gateway vs. Zenoss Cloud and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.