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IBM DataPower Gateway vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DataPower Gateway
Ranking in Application Infrastructure
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Enterprise Service Bus (ESB) (4th), SOA Application Gateways (1st), API Management (7th)
Zenoss Cloud
Ranking in Application Infrastructure
33rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Event Monitoring (14th), Network Monitoring Software (76th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the Application Infrastructure category, the mindshare of IBM DataPower Gateway is 4.6%, up from 3.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Mehdi El Filahi - PeerSpot reviewer
Security features meets compliance needs and offers MPGW (Multi-Protocol Gateway) that simplifies integration efforts
While I like IBM products, I'm not an evangelist. I work with Java, Microsoft ASP.NET, and various technologies. I'm not tied to any specific vendor. However, I do find IBM to be a bit greedy. It's a large, profit-driven company. The support team is mostly based in India, and they follow a very structured process and protocol. Sometimes, it feels like playing ping pong with them – lots of back and forth before the problem gets escalated. You might even have to get your sales rep involved to push things along. For me, the support it could be better. Indian support teams aren't inherently bad, but with IBM, it feels impersonal. They respond, sure. But if it's a complex technical issue, they might ask you a lot of questions that just seem designed to waste your time. Sometimes it feels like they hope you'll get frustrated and solve the problem yourself.
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the security appliance, it's very secure."
"My company has a good impression of IBM DataPower Gateway. What I like about it is that because it's an appliance, it's a turnkey solution that's very fast and out of the box. Compared to other gateways, I also like that IBM DataPower Gateway is function-rich. For example, for one of the projects, there was a need for specific transformation and security features available in IBM DataPower Gateway out of the box, so my team just needed to configure the appliance. There was no need for separate development, and I found it quite neat. Another valuable feature of IBM DataPower Gateway is that it's easy to integrate with other products."
"The product is stable...The product is scalable."
"The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things."
"The solution is very easy to work with."
"It's high-speed and it can be remotely administered via an API."
"Its initial setup was straightforward."
"I like the API Gateway feature."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
 

Cons

"The two biggest issues of this solution are the complexity and the maintenance procedures."
"It is a costly product."
"We are always looking for more features wherein it could be easily integrated with cloud applications. We are looking for either a cloud solution or a cloud integration option."
"The initial setup isn't so easy, you need who has experience working with the solution to help."
"The programming language is only supported in XSLT and Gateway script."
"Its support services could be better."
"They should add features to manage API integrations."
"Making it more user-friendly would be an improvement."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
 

Pricing and Cost Advice

"Most customers' use case budgets are not inlined with the price of IBM DataPower Gateway. It is too expensive."
"The tool's initial costing is expensive for small banks and financial institutions."
"It's expensive when you compare it with others."
"The total cost of IBM DataPower Gateway would depend on the configuration, but in my experience, it can amount to 60,000 Euros per box, even for the virtual version. Usually, customers need high availability and a non-production environment, so the total price for IBM DataPower Gateway can be quite a lot. It can be 200,000 Euros or a similar figure."
"The solution has a return on investment but is a little expensive."
"The cost is very high and requires all five components in the API management solution."
"The cost of this product varies from customer to customer and the relationship with IBM, including how many offerings from IBM are already being used."
"The product is expensive."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Insurance Company
9%
Computer Software Company
9%
Manufacturing Company
7%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. So, the price could be more fl...
What needs improvement with IBM DataPower Gateway?
The DCDR process should be less complex. AI should improve developer efficiency and effort. Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can wri...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

RBL Bank, Availity
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about IBM DataPower Gateway vs. Zenoss Cloud and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.