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IBM Datacap vs Robocorp comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
IBM Datacap
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Intelligent Document Processing (IDP) (7th)
Robocorp
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Robotic Process Automation (RPA) (32nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DeekshithShetty - PeerSpot reviewer
Software Development Senior Specialist at a tech vendor with 10,001+ employees
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.
Mohammed Zaman - PeerSpot reviewer
Senior Lead Developer at a tech services company with 201-500 employees
It's easy to create Python libraries and custom scripts for a particular client and general use cases
We've had conversations with the head of Robocorp over Slack about things we want to improve. We want to introduce some packages, but the authentication tokens and many other things are not there. We can do it in Python, but the custom packages are unavailable. We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities. I don't know if they have updated the UI in the latest version, but they could improve that. The UI selector isn't that great. It would be nice to take elements from the console and customize parts. Everything is based on command lines, which I do not like. A flow chart with block items would be good for optimizing code. I would also like more support tools for developers so it's easier to understand when passing code to others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There has been a great return on investment."
"The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us."
"We are using all of the features and all are important and valuable but the automation and flexibility are the things which make the product work as a solution for us."
"We found that Automation Anywhere was the easiest to use, and their offer was much more appealing compared to the other products, so that's why we ended up choosing them."
"We needed scalability and the ability to perform 10,000 or 1,000 or 200 tasks at any moment. No other software that we have had could provide such scalability and is built in a modular way."
"Automation Anywhere is a decent competitor and gives a better solution."
"The best features are the ease of use, the short learning curve, and the good support from our local partner."
"The turnaround time of building bots is quick. We are deploying around four bots per month. The turnaround time to get a design, build, and deploy is very fast. This is very good for us. It has helped us out when scaling up in a better manner."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"Our clients have significantly improved efficiencies when opening accounts for end users."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"It is the best solution for scanning purposes."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The price is good."
"It supports Python runtime because of that, runtime also improves."
"The process execution and all features are very good."
"It offers high scalability and enables automation in ways that haven't been possible before."
"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."
"The product has a valuable business process automation feature."
"I have worked with UiPath and Automation Anywhere previously. Robocorp offers an improved development style and support as well as flexibility of its tools. You can easily develop custom libraries in Robocorp."
"Time complexity is reduced and the execution speed is much higher."
 

Cons

"I would like to have the ability to work on a remote desktop connection, run the recording on it and use all commands."
"In the next release, once the bot is triggered, the system should always recognize the active state and not prompt the user to log in again before the bot finishes all of its tasks."
"Cognitive services and PDF file automation should be refined."
"Automation Anywhere courses are a little bit complex to understand. You need a little bit more time, and accessibility is also a little bit of an issue."
"Automation tools have a lot of dependency on the environment, particularly on machines. Reducing this dependency could increase success."
"I would like more cognitive abilities, artificial intelligence, and machine learning. E.g., if I see you, your facial recognition has to be there. If I send your picture, it should tell me your name, where you are from, and when I met you because we forget people. It should have these type of capabilities."
"I really appreciate the user interface of Automation Anywhere, but I would like to see some improvement on some of the automation around screen processing. This includes adding some artificial intelligence on the way that bots actually can read the screen and know when things change and be able to adapt to those changes."
"Room for improvement is more on the IQ Bot side: How quickly we can adopt and deploy it?"
"The solution's scalability needs improvement."
"The interface can be more intuitive."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"I give the scalability of the solution a six out of ten."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Third-party integration is slow especially through API calls because if you want to integrate between Datacap and BPM, it can only be done in that direction (and not BPM to Datacap)."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"I don't like the complexity of deployment."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"Robocorp is still in development, so most of the keywords are a bit confusing. I have to alter lots of automation steps between processing and development. However, Selenium is due for an update soon, and Robcorp is addressing some of the limitations caused by the previous Selenium version."
"They should fully develop Robocorp Studio because it would attract a lot of people to the Robocorp platform."
"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."
"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."
"The deployment process is complex and not straightforward, especially for legacy modernization."
"The standard libraries in Robocorp should be more advanced."
 

Pricing and Cost Advice

"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"There is an annual license to use the solution."
"I think the solution's pricing is reasonable."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"Pricing needs to stay competitive."
"It is an expensive solution."
"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"The price is cheaper than other competitors. I would rate the cost as one out of five."
"In terms of licenses, there is a return on investment in that area."
"You don't have to pay for the license. You have to pay for the time you use it."
"Robocorp is much better in terms of pricing compared to UiPath."
"The product has good pricing."
"The solution is a very affordable price."
"The pricing is fine."
"It's a cost-effective solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
9%
Government
8%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for IBM Datacap?
Pricing is in the mid-range but could be more affordable, rated at four point five.
What needs improvement with IBM Datacap?
IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...
What is your primary use case for IBM Datacap?
I primarily use IBM Datacap ( /products/ibm-datacap-reviews ) for data capture and scanning documents with OCR. Speci...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Datacap
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Information Not Available
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: October 2026.
915,341 professionals have used our research since 2012.