IBM Datacap vs Inflectra Rapise comparison

IBM and Inflectra are both solutions in the Robotic Process Automation (RPA) category. Additionally, 89% of IBM users are willing to recommend the solution, compared to 85% of Inflectra users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Datacap and Inflectra Rapise based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Datacap vs. Inflectra Rapise Report (Updated: September 2025).

Buyer's Guide

IBM Datacap vs. Inflectra Rapise

September 2025

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Helped 873,003 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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WIllWorley

Software Consultant at The New Humanitarian

The tool needs to improve in the areas of security, though it is a versatile product

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."

"We have found the pricing to be very reasonable."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The most valuable features for my client are timing and scheduling."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"I would recommend Automate because it has made my work much easier."

"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."

More Automate pros

"Very scalable and stable data capture and extraction solution that's very simple to install."

"I can have all scanners accessible from my end."

"The solution offers many features that are beneficial for customers."

"It's a platform, not a configured application, so you can do what you want with it."

"The solution automates manual data entry."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

More IBM Datacap pros

"It's pretty straightforward to set up."

"The most valuable feature of the solution is its versatility."

"We always use the product for end-to-end automation test cases."

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The interface could be more user-friendly and easier to navigate."

"Areas for improvement in Automate would be a more modern web-based workflow designer, an enhanced real-time monitoring dashboard, and built-in API integration tools for REST and SOAP."

"The documentation is not that great."

"The OCR for Hebrew text needs to be improved."

More Automate cons

"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."

"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."

"The solution's scalability needs improvement."

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."

"It can take some time to implement."

"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."

More IBM Datacap cons

"Inflectra Rapise needs to expand its ability."

"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."

"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

More Automate pricing and cost advice

"This solution is the most expensive in the market."

"Pricing needs to stay competitive."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

More IBM Datacap pricing and cost advice

"We pay no more than $50 annually for support of each one of the licenses."

"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Performing Arts

Financial Services Firm

16%

Government

11%

Manufacturing Company

10%

Computer Software Company

25%

Government

17%

Comms Service Provider

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	8
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating proje...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing for Automate is affordable, even for a small organization, and it's well-packed and affordable.

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What do you like most about IBM Datacap?

The installation of the solution is very simple.

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What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

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What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...

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What do you like most about Inflectra Rapise?

The most valuable feature of the solution is its versatility.

See all answers

What is your experience regarding pricing and costs for Inflectra Rapise?

I rate the product's price an eight on a scale of one to ten, where ten means very good pricing.

See all answers

What needs improvement with Inflectra Rapise?

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand th...

See all answers

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Amazon Textract vs IBM Datacap

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Compared 12% of the time

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Automation Anywhere vs Inflectra Rapise

Compared 100% of the time

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Product Reports

Buyer's Guide

Automate

November 2025

Download Automate product report

Buyer's Guide

IBM Datacap

October 2025

Download IBM Datacap product report

Buyer's Guide

Inflectra Rapise

October 2025

Download Inflectra Rapise product report

Also Known As

HelpSystems Automate, Automate

Datacap

Rapise

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Rapise is the most powerful and easy to use test automation tool on the market. It allows you to quickly and easily automate the testing of your web, mobile and desktop applications. Why spend hours manually regression testing your applications when you can have Rapise do it for you?

Inflectra

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

- Soflab - RegEd - Intel - US Government

Buyer's Guide

IBM Datacap vs. Inflectra Rapise

September 2025

Free Report: IBM Datacap vs. Inflectra Rapise

Find out what your peers are saying about IBM Datacap vs. Inflectra Rapise and other solutions. Updated: September 2025.

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