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IBM Datacap vs Inflectra Rapise comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
IBM Datacap
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Intelligent Document Processing (IDP) (7th)
Inflectra Rapise
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Robotic Process Automation (RPA) (38th), Test Automation Tools (24th), AI Quality Assurance (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DeekshithShetty - PeerSpot reviewer
Software Development Senior Specialist at a tech vendor with 10,001+ employees
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.
WIllWorley - PeerSpot reviewer
Software Consultant at The New Humanitarian
The tool needs to improve in the areas of security, though it is a versatile product
Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As we were closing our fiscal year, we had this huge backlog that we needed to clean up. The business was preparing to hire 12 people to do that, and even though they were not sure they could handle it, we built the process to extract and do the entire process just in two weeks. We were able with a single person to clean the entire backlog, which gave us huge benefits."
"The best feature of AA is the scheduling and the triggering..."
"V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use."
"Automation Anywhere is very good for rapid development. It has all the capabilities in terms of giving a stable automation framework. It has very cool technical capabilities, like MetaBots, dev controls, and object cloning."
"It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided."
"Since it can be utilized 24/7, the ROI is pretty high with minimal efforts and resources by using unattended automation."
"The most valuable feature of Automation Anywhere is the unattended mode bots, because we don't need to go and look at what they're doing. They just go by themselves."
"Automation Anywhere has helped us with efficiency and accuracy."
"Our clients have significantly improved efficiencies when opening accounts for end users."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"I work for an insurance company, and we use Datacap for document processing."
"Datacap as compared to other products is a cheaper product, the stability and all the features are great, and the user-friendly features look good and you have less customization."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"It is highly scalable; we have customers who are pumping through thousands of documents a day, and if you're looking for enterprise, this is the solution because it is a platform."
"Rapise is a good automation tool that's easy to use and learn, and you can share scripts as a team, which is very helpful."
"The initial setup was straightforward; it wasn't complex at all, and we found it nice and easy."
"The most valuable feature of the solution is its versatility."
"It's incredible but the support and maintenance of Inflectra Rapise's scripts is less than 30% of the effort that was involved in maintaining Selenium, it is very easy and this is the reason that we are switching everything that needs handling from Selenium to Inflectra Rapise, as it is easy to maintain and provides a benefit in cost and efforts with a 90% reduction factor in the maintenance of the scripts."
"We always use the product for end-to-end automation test cases."
"The first time I used Rapise I completed the automation scripts for a full application in a day and I was shocked how easy it was."
"We saved thousands of dollars because the Rapise implementation gave us 30 or more executions for every release compared to three or four, so huge savings on manual testing effort plus easy detection of defects is very cost effective."
"The scripting of this tool is easy and user friendly."
 

Cons

"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"Although the UI and elements are user-friendly, it is still difficult for business users without experience to understand how to use Automation Anywhere."
"I'd like to see the stabilization of Co-Pilot and integration with multiple products... In the future, I will require integration with SAP Oracle, Atlassian, and Service Now. The contact center vertical is important..."
"The dashboard has room for improvement."
"For any tool, we have to consider that the evolving AI space is rapidly changing, and I believe Automation Anywhere can enhance its offerings to keep pace with developments in the AI sector, which presents a lot of room for improvements, but overall it is working well for us."
"The initial setup was not that great. The road was very up and down."
"The inclusion of word packages would help us to extract data from Word and automate word-related activities easily."
"The bot creation process is straightforward in some ways and complicated in others. You can get your initial stuff laid out really quick, but then putting in your exception handling is more time consuming."
"We had more experience, and we knew a lot more about the product than their first-line support did, and that's a really bad sign."
"I would like to see the product have the ability to process more documents in parallel."
"In one case, our client needed to scan 5,000 pages in five minutes, or less, Datacap was not able to accommodate this task."
"The reading efficiency of the solution needs to be improved."
"We used an integrator for the deployment, and our experience was very bad. They gave us an unreliable, broken solution which did not work, then they would not work with us."
"I would like better ease of use and more support options."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"Inflectra Rapise needs to expand its ability."
"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."
"What I have noticed about Rapise is that sometimes when you keep on using the same script, it fails many times."
"I faced one problem where it can't validate the colour of images and text. Also, it could not automate the mobile app, and this needs to be included."
"When there are failures in a nightly run of batches of scripts, it can create a blocking situation where all the following scripts will fail due to unexpected results."
"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."
"It has some stability issues where the tool crashes sometimes on Windows 10."
"The maintenance is very difficult."
 

Pricing and Cost Advice

"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."
"When you compare the cost of Automation Anywhere with UiPath and Blue Prism, those others are much less. Licensing-wise, UiPath wins the deal."
"The solution's pricing is pretty decent."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"Annual licensing costs would be about $100,000."
"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."
"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
"Pricing needs to stay competitive."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"It is an expensive solution."
"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"We pay no more than $50 annually for support of each one of the licenses."
"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Outsourcing Company
7%
Comms Service Provider
17%
Construction Company
16%
Outsourcing Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for IBM Datacap?
Pricing is in the mid-range but could be more affordable, rated at four point five.
What needs improvement with IBM Datacap?
IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...
What is your primary use case for IBM Datacap?
I primarily use IBM Datacap ( /products/ibm-datacap-reviews ) for data capture and scanning documents with OCR. Speci...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Datacap
Rapise
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
- Soflab - RegEd - Intel - US Government
Find out what your peers are saying about IBM Datacap vs. Inflectra Rapise and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.