IBM Cloud Pak for Automation vs Tungsten TotalAgility comparison

IBM and Tungsten Automation are both solutions in the Business Orchestration and Automation Technologies category. IBM is ranked #22 with an average rating of 9.0, while Tungsten Automation is ranked #25 with an average rating of 8.0. IBM holds a 0.5% mindshare in BOAT, compared to Tungsten Automation’s 1.0% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

454 Views
127 Comparison Views

100% willing to recommend

Tungsten TotalAgility

Read 23 Tungsten TotalAgility reviews

2,162 Views
368 Comparison Views

90% willing to recommend

IBM Cloud Pak for Automation

Tungsten TotalAgility

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Pak for Automation and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Cloud Pak for Automation vs. Tungsten TotalAgility Report (Updated: December 2025).

Buyer's Guide

IBM Cloud Pak for Automation vs. Tungsten TotalAgility

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Pak for Automation

Ranking in Business Orchestration and Automation Technologies

22nd

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Process Automation (30th)

Tungsten TotalAgility

Ranking in Business Orchestration and Automation Technologies

25th

Average Rating

8.2

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (20th), Intelligent Document Processing (IDP) (5th)

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of IBM Cloud Pak for Automation is 0.5%, up from 0.1% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Market Share Distribution
Product	Market Share (%)
IBM Cloud Pak for Automation	0.5%
Tungsten TotalAgility	1.0%
Other	98.5%

Business Orchestration and Automation Technologies

Featured Reviews

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"It's not so complex to design what you need to."

"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"The tool is low code which saves you from a developer."

"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."

"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."

"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

More Tungsten TotalAgility pros

Cons

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

"Sometimes there isn't enough accuracy when it comes to extracts."

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"Kofax should improve its handwritten extractions."

"The product's console version is old. It should also improve its forum."

"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."

"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"Kofax TotalAgility is very expensive."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"It is slightly more expensive than other tools."

"The price of this solution is less than some of the competition."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

18%

Computer Software Company

10%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

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Earn 20 points

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.

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What needs improvement with Kofax TotalAgility?

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What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...

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Comparisons

IBM BPM vs IBM Cloud Pak for Automation

Compared 27% of the time

Appian vs IBM Cloud Pak for Automation

Compared 23% of the time

Pega Platform vs IBM Cloud Pak for Automation

Compared 18% of the time

ServiceNow Orchestration vs IBM Cloud Pak for Automation

Compared 17% of the time

Nintex Process Platform vs IBM Cloud Pak for Automation

Compared 15% of the time

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UiPath IXP vs Tungsten TotalAgility

Compared 18% of the time

ABBYY Vantage vs Tungsten TotalAgility

Compared 10% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 9% of the time

UiPath Platform vs Tungsten TotalAgility

Compared 9% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 8% of the time

More Tungsten TotalAgility Competitors

Product Reports

Buyer's Guide

Process Automation

December 2025

Download IBM Cloud Pak for Automation product report

Buyer's Guide

Tungsten TotalAgility

January 2026

Download Tungsten TotalAgility product report

Also Known As

No data available

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Information Not Available

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

IBM Cloud Pak for Automation vs. Tungsten TotalAgility

December 2025

Free Report: IBM Cloud Pak for Automation vs. Tungsten TotalAgility

Find out what your peers are saying about IBM Cloud Pak for Automation vs. Tungsten TotalAgility and other solutions. Updated: December 2025.

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