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IBM Business Automation Workflow vs Studio Creatio comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and Studio Creatio based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Business Automation Workflow vs. Studio Creatio report (Updated: September 2022).
633,952 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries.""IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.""It's a flexible solution.""This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.""This product is tightly integrated with the RPA automation process.""IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."

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"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations.""The most valuable feature of this solution is its simplicity.""It is a low-code platform, that is very intuitive.""Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great.""The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."

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"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents.""IBM Business Automation Workflow could improve the integration.""Requires a lot of customization code writing which could be reduced.""The initial setup is actually a really complicated process.""The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement.""I feel that the features are not user-friendly."

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"It does not have the ability to run one single large process.""I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication.""Numerous options can make implementation confusing.""The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on.""They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."

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Pricing and Cost Advice
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "There is a license required for this solution."
  • More Studio Creatio Pricing and Cost Advice →

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    633,952 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The ease of use for the front end within IBM is most valuable. It is a quick win for creating any process because IBM supports proprietary screen building.
    Top Answer:Its price is all right. It is a yearly contract. It needs to be renewed every year.
    Top Answer:Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server… more »
    Top Answer:They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very… more »
    Top Answer:We use it for all customer stories. We usually use it for our sales processes and marketing campaigns.
    Average Words per Review
    Average Words per Review
    Also Known As
    Business Automation Workflow
    Learn More

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    Intelligent business process management and low-code platform with out-of-the-box solutions and templates

    Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

    Learn more about IBM Business Automation Workflow
    Learn more about Studio Creatio
    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Rangel Logistics Solutions
    Top Industries
    Financial Services Firm70%
    Engineering Company10%
    Computer Software Company10%
    Financial Services Firm22%
    Computer Software Company19%
    Comms Service Provider11%
    Insurance Company8%
    Computer Software Company31%
    Comms Service Provider11%
    Financial Services Firm6%
    Company Size
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise69%
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise72%
    Small Business71%
    Midsize Enterprise14%
    Large Enterprise14%
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    Buyer's Guide
    IBM Business Automation Workflow vs. Studio Creatio
    September 2022
    Find out what your peers are saying about IBM Business Automation Workflow vs. Studio Creatio and other solutions. Updated: September 2022.
    633,952 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 9th in Business Process Management (BPM) with 6 reviews while Studio Creatio is ranked 11th in Business Process Management (BPM) with 5 reviews. IBM Business Automation Workflow is rated 8.4, while Studio Creatio is rated 8.8. The top reviewer of IBM Business Automation Workflow writes "Offers the ability to create a case file identification". On the other hand, the top reviewer of Studio Creatio writes "An easy-to-use BPM and low-code platform with proactive technical support". IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow, Camunda Platform, IBM Case Foundation and Pega BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Bizagi, Camunda Platform and Apache Airflow. See our IBM Business Automation Workflow vs. Studio Creatio report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.