Try our new research platform with insights from 80,000+ expert users

IBM Business Automation Workflow vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
IBM Business Automation Workflow enhances efficiency, reduces costs, and accelerates digital transformation for improved ROI and user experience.
Sentiment score
8.9
Studio Creatio boosted ROI with streamlined processes, task automation, enhanced productivity, reduced costs, and industry-specific adaptability.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
 

Customer Service

Sentiment score
5.9
IBM Business Automation Workflow's support has mixed reviews, but many find value once acquainted with their processes.
Sentiment score
7.6
Studio Creatio's customer service is praised for responsiveness and competence, though challenges exist with regional support and certified developers.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
If the solution is readily available to IBM support team, they provide it instantly.
 

Scalability Issues

Sentiment score
7.8
IBM Business Automation Workflow is highly scalable, supporting extensive transactions, concurrent users, and both cloud and on-premises deployments.
Sentiment score
8.2
Studio Creatio is a highly scalable platform used by medium and large companies, praised for handling multiple roles and processes efficiently.
We are implementing load balancing and horizontal scalability.
We can manage the license usage and scale our environment while optimizing license use.
 

Stability Issues

Sentiment score
7.6
IBM Business Automation Workflow is stable, with minor bugs, improving over time; users rate stability highly due to IBM's robust infrastructure.
Sentiment score
8.1
Studio Creatio is praised for its stability and reliability, with users attributing occasional issues to external factors.
Outside of these maintenance periods, the environment is quite stable.
 

Room For Improvement

IBM Business Automation Workflow needs improved integration, usability, cloud features, and support to enhance user experience and modernize the platform.
Studio Creatio needs better mobile customization, UI control, business rule flexibility, accurate translations, technical documentation, and improved performance for large processes.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Code management lacks merging capabilities.
 

Setup Cost

IBM Business Automation Workflow is costly but offers high-quality features, flexible licensing, and worthwhile enterprise-level capabilities.
Studio Creatio offers a flexible and reasonably priced licensing model, costing $15 per user per month, rated 5-6 in affordability.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
 

Valuable Features

IBM Business Automation Workflow offers agile, user-friendly workflow solutions with RPA integration, enhancing collaboration, customization, and AI-driven processes.
Studio Creatio provides configurable CRM, low-code/no-code platforms, and process management with automation, scalability, and superb business support features.
This solution has streamlined previously manual processes into orchestrated workflows.
It assisted in making users concentrate on the process flow rather than just features.
We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems.
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
24th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Rapid Application Development Software (23rd), Low-Code Development Platforms (18th)
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.1%, down from 2.4% compared to the previous year. The mindshare of Studio Creatio is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Anatolii Vovniuk - PeerSpot reviewer
Customizable, easy to use, and has good built-in dashboards
The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time. I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
856,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
36%
Computer Software Company
10%
Government
7%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
15%
Comms Service Provider
14%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What do you like most about Studio Creatio?
The most valuable feature of the solution is that it is a low-code and no-code platform.
What needs improvement with Studio Creatio?
Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data t...
 

Also Known As

Business Automation Workflow
No data available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Rangel Logistics Solutions
Find out what your peers are saying about IBM Business Automation Workflow vs. Studio Creatio and other solutions. Updated: June 2025.
856,807 professionals have used our research since 2012.