We performed a comparison between IBM Business Automation Workflow and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The business process modeling is the most valuable feature."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"Its interface is well-designed and user-friendly"
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The solution reduces the time to the resolution which is essential for businesses."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"The most valuable feature of this solution is its simplicity."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Creatio also provides us with scalability, performance and agility."
"The setup and installation process could be made easier."
"IBM Business Automation Workflow is not a very user-friendly solution."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The development UI is sometimes a little slow."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"I feel that the features are not user-friendly."
"It does not have the ability to run one single large process."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"The mobile version of the solution could be improved. It's hard to customize it."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"Creatio needs to stabilize their marketplace."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while Studio Creatio is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while Studio Creatio is rated 8.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and Camunda. See our IBM Business Automation Workflow vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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