We performed a comparison between IBM Business Automation Workflow and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"It's a flexible solution."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"This product is tightly integrated with the RPA automation process."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The most valuable feature of this solution is its simplicity."
"It is a low-code platform, that is very intuitive."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"IBM Business Automation Workflow could improve the integration."
"Requires a lot of customization code writing which could be reduced."
"The initial setup is actually a really complicated process."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"I feel that the features are not user-friendly."
"It does not have the ability to run one single large process."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Numerous options can make implementation confusing."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
Intelligent business process management and low-code platform with out-of-the-box solutions and templates
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
IBM Business Automation Workflow is ranked 9th in Business Process Management (BPM) with 6 reviews while Studio Creatio is ranked 11th in Business Process Management (BPM) with 5 reviews. IBM Business Automation Workflow is rated 8.4, while Studio Creatio is rated 8.8. The top reviewer of IBM Business Automation Workflow writes "Offers the ability to create a case file identification". On the other hand, the top reviewer of Studio Creatio writes "An easy-to-use BPM and low-code platform with proactive technical support". IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow, Camunda Platform, IBM Case Foundation and Pega BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Bizagi, Camunda Platform and Apache Airflow. See our IBM Business Automation Workflow vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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