Try our new research platform with insights from 80,000+ expert users

IBM BPM vs Tungsten TotalAgility vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Business Process Management (BPM)
Intelligent Document Processing (IDP)
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10
MohanPrasad - PeerSpot reviewer
Smooth integration and enhanced deployment with high licensing cost
webMethods.io was used to integrate APIs through the webMethods.io platform, trigger database events, and connect backend APIs through a Java backend. It was used extensively for integration purposes in my organization Integration became smoother, troubleshooting was easier, and deployment and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"Process Modelling, simulation and optimization, integration, UI components."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"There are two or three valuable features, like BPM."
"The solution is more customizable than IBM FileNet."
"Good user interface and good add option."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Great with recognition providing a high level of confidence."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's not so complex to design what you need to."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"I would say the core Web-based integrations work the best. They are the most efficient and robust implementations one can do with webMethods."
"The tool supports gRPC."
"The stability is good."
"It frankly fills the gap between IT and business by having approval and policy enforcement on each state and cycle of the asset from the moment it gets created until it is retired."
"It's very flexible and a good platform to use."
"The connectivity that the tool provides, along with the functionalities needed for our company's business, are some of the beneficial aspects of the product."
"One of the most important features is that it gives you the possibility to do low-level integration. It provides a lot of features out of the box, and over the years, it has matured so much that any problem that is there in the market can be solved with this product. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. Some of the other products struggle in this aspect. They cannot do things in a certain way, or they have a product limitation, whereas, with webMethods, I have never faced this kind of problem."
"The tool is very powerful and user-friendly."
 

Cons

"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"They should incorporate an API gateway functionality within it to simplify integrations."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"The options for customization could be improved. More customization using your own code would be beneficial."
"IBM BPM's price could be improved."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The Transformation Designer of KTA can be made better."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Table line item extraction is not possible through Quick Capture."
"There should be better logging, or a better dashboard, to allow you to see see the logs of the services."
"webMethods Integration Server could improve on the version control. I'm not sure if Web Method has some kind of inbuilt integration with Bitbucket or GitHub or some kind of version control system. However, that's one area where they can improve."
"The learning curve is a little steep at first."
"The on-premises setup can be difficult."
"The interface needs some work. It is not very user-friendly."
"The solution should include REST API calls."
"A potential drawback of webMethods.io API is its adaptability to legacy systems, which can vary in compatibility."
"With performance, there is room for improvement in regards to if we would like to put another extra layer of security on it, such as SSL. This is affecting their performance quite significantly. They need to improve the process of managing the SSL and other things inside their solutions, so there will not be quite such a significant impact to the performance."
 

Pricing and Cost Advice

"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"The product is expensive considering the hardware and software costs."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"I give the pricing an eight out of ten."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"I rate the solution's pricing a four out of ten."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
"The price is high and I give it a five out of ten."
"webMethods.io is expensive. We have multiple components, and you need to pay for each of them."
"Always plan five years ahead and don’t jeopardize the quality of your project by dropping items from the bill of materials."
"There are no hidden costs in addition to the standard licensing fees for webMethods. For corporate organizations, it's a very cheap or fairly priced product, but for growing or small businesses, it's quite expensive. These businesses would probably need to consider an enterprise services bus at some point. Thus, from a pricing point, it closes out non-cooperate businesses."
"The product is expensive."
"Sometimes we don't have a very clear idea what the licensing will entail at first, because it can be very customizable. On one hand, this can be a good thing, because it can be tailored to a specific customer's needs. But on the other hand it can also be an issue when some customer asks, "What's the cost?" and we can't yet give them an accurate answer."
"Based on our team discussions and feedback, it is pretty costly because they charge us for each transmission."
"This is an expensive product and we may replace it with something more reasonably priced."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
864,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
9%
Insurance Company
8%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
12%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user inter...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What advice do you have for others considering Kofax TotalAgility?
I rate the solution a nine out of ten. It is good product that users can trust.
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage d...
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: July 2025.
864,574 professionals have used our research since 2012.