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IBM BPM vs Pega BPM comparison

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14,647 views|11,729 comparisons
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17,991 views|14,176 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM BPM and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM BPM vs. Pega BPM report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation.""IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration.""The most valuable feature is the ability to customize your rules and put them inside the tool.""The installation was straightforward.""The most valuable feature for the organization is the Document Store.""Its workflow and integration with SAP are the most valuable features. It is also a stable solution.""It has an elaborated way to explore the IBM BPM processes.""Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

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"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information.""The most valuable feature of Pega BPM is its architecture.""Scalable and stable BPM software with a powerful case management feature. It also has good workflow.""The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.""Pricing is a little on the high side.""Can do a lot of things with minimum time and cost.""The initial setup is pretty straightforward."

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Cons
"The price and the overall installation process could be improved.""If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want.""The front end is not customised for a good user experience.""You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue.""IBM BPM is stable, but sometimes there are issues with the server.""From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM.""It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement.""Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."

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"There is a scarcity of resources who have worked with this solution before.""This is an expensive solution.""I would like to see Pega BPM improve the user experience.""The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn.""Its implementation in the public sector was a bit complex.""The initial setup takes time.""To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that.""The previous versions had good training documents but the updated versions need to improve the documentation."

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Pricing and Cost Advice
  • "Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
  • "IBM could improve the price. It is far too expensive."
  • "I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
  • "When considering the features of the solution the price is expensive compared to competitors."
  • "It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
  • "The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
  • "Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
  • "I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
  • More IBM BPM Pricing and Cost Advice →

  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • "It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
  • "The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
  • "We mostly have a yearly license."
  • "The price is a bit expensive."
  • "Pricing is good."
  • "The licensing model for Pega BPM needs to be improved."
  • "The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
  • More Pega BPM Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
    632,611 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The solution has helped us automate business processes.
    Top Answer:In terms of licensing, we have to make it free for the developers so more people can install and use it. It is important to make at least licensing free to try in the cloud, not just for IBM BPM but… more »
    Top Answer:Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.
    Top Answer:Licensing varies across geographical regions for us.
    Top Answer:I would like to see Pega BPM improve the user experience. The platform has a lot of restrictions.
    Ranking
    Views
    14,647
    Comparisons
    11,729
    Reviews
    28
    Average Words per Review
    503
    Rating
    7.6
    Views
    17,991
    Comparisons
    14,176
    Reviews
    27
    Average Words per Review
    528
    Rating
    8.2
    Comparisons
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview
    IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.

    Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

    Offer
    Learn more about IBM BPM
    Learn more about Pega BPM
    Sample Customers
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Financial Services Firm56%
    Insurance Company14%
    Computer Software Company9%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company20%
    Comms Service Provider12%
    Insurance Company6%
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    Retailer7%
    Real Estate/Law Firm7%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company21%
    Comms Service Provider10%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business23%
    Midsize Enterprise10%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise72%
    REVIEWERS
    Small Business9%
    Midsize Enterprise11%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    Buyer's Guide
    IBM BPM vs. Pega BPM
    September 2022
    Find out what your peers are saying about IBM BPM vs. Pega BPM and other solutions. Updated: September 2022.
    632,611 professionals have used our research since 2012.

    IBM BPM is ranked 5th in Business Process Management (BPM) with 27 reviews while Pega BPM is ranked 2nd in Business Process Management (BPM) with 29 reviews. IBM BPM is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". On the other hand, the top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". IBM BPM is most compared with Camunda Platform, IBM Business Automation Workflow, Appian, Apache Airflow and K2, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, Microsoft Power Apps and Microsoft Azure App Service. See our IBM BPM vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.