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Idira Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th), Authentication Systems (29th), Access Management (29th)
Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Featured Reviews

NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"The solution has high support capability."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"The most valuable features of CyberArk Privileged Access Manager include its search capabilities."
"CyberArk probably has probably the best vault on the market because of the multiple layered security and each password getting its own encryption."
"I love how easily we could operate within Password Vault and get things done. It was almost effortless."
"CyberArk is a good and adaptive solution. It is easy to adopt and install. It is easy for every use case."
"The Vault offers great capabilities for structuring and accessing data."
"CyberArk has helped us to identify, store, protect, and monitor the usage of privileged accounts."
"It provides a one-stop shop for the majority of our administrators to get the privileged access they need."
 

Cons

"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"Sometimes they didn't always offer, for the less critical issues perhaps, a quick, easy, how-to-implement-it solution."
"The initial setup is complex."
"Online help needs to be looked into with live agent support."
"The deployment architecture, the ability to locate and change credentials and the stability need to be improved."
"One thing that could be improved is to create of a better alternative for fixing group policy fees. We currently use Microsoft, but they have introduced new policies that may not be compatible."
"We require IAM (identify and access management) capability at the administrator level because we need more identification."
"They should allow further customization as it's really hard to do any further customizations over CyberArk."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"The solution is costly but we get what we pay for."
"CyberArk Enterprise Password Vault is a very expensive product."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company. Improvement in the licensing prices is something I would want to have."
"Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
"CyberArk Enterprise Password Vault's pricing is reasonable."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
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Top Industries

By visitors reading reviews
Construction Company
24%
Manufacturing Company
9%
Outsourcing Company
9%
University
7%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
 

Also Known As

AccessMatrix Universal Access Management
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

IRAS, Singapore Bank
Rockwell Automation
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: August 2026.
911,549 professionals have used our research since 2012.